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Windows 7: BSOD at Startup, no prior indication of problem

29 Dec 2011   #1
Yehonatan

Windows 7 Home Premium 64bit
 
 
BSOD at Startup, no prior indication of problem

Basic Info About My Computer:
Windows 7 Home Premium 64bit
The original installed OS on the system - Yes.
OEM (came pre-installed from retailer)

The laptop was first booted in October 2010.
I've never re-installed the OS.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9088
BCP1: FFFFF880063A1880
BCP2: FFFFF880063A1884
BCP3: FFFFF880063A1890
BCP4: FFFFF880063A1894
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122911-31683-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-60746-0.sysdata.xml

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My System SpecsSystem Spec
.
29 Dec 2011   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Yehonatan\Windows_NT6_BSOD_jcgriff2\122911-31683-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02e4a000 PsLoadedModuleList = 0xfffff800`03087e70
Debug session time: Thu Dec 29 08:48:15.562 2011 (GMT-7)
System Uptime: 0 days 5:33:17.544
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9088, {fffff880063a1880, fffff880063a1884, fffff880063a1890, fffff880063a1894}

Probably caused by : iaStor.sys ( iaStor+4b41e )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (9088)
Unknown bugcheck description
Arguments:
Arg1: fffff880063a1880
Arg2: fffff880063a1884
Arg3: fffff880063a1890
Arg4: fffff880063a1894

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9088

PROCESS_NAME:  IAANTmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880010f641e to fffff80002eba5c0

STACK_TEXT:  
fffff880`063a1818 fffff880`010f641e : 00000000`00009088 fffff880`063a1880 fffff880`063a1884 fffff880`063a1890 : nt!KeBugCheckEx
fffff880`063a1820 00000000`00009088 : fffff880`063a1880 fffff880`063a1884 fffff880`063a1890 fffff880`063a1894 : iaStor+0x4b41e
fffff880`063a1828 fffff880`063a1880 : fffff880`063a1884 fffff880`063a1890 fffff880`063a1894 00000000`00000000 : 0x9088
fffff880`063a1830 fffff880`063a1884 : fffff880`063a1890 fffff880`063a1894 00000000`00000000 fffffa80`0596e000 : 0xfffff880`063a1880
fffff880`063a1838 fffff880`063a1890 : fffff880`063a1894 00000000`00000000 fffffa80`0596e000 00000000`00000000 : 0xfffff880`063a1884
fffff880`063a1840 fffff880`063a1894 : 00000000`00000000 fffffa80`0596e000 00000000`00000000 fffffa80`058a86b0 : 0xfffff880`063a1890
fffff880`063a1848 00000000`00000000 : fffffa80`0596e000 00000000`00000000 fffffa80`058a86b0 fffffa80`052e2810 : 0xfffff880`063a1894


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+4b41e
fffff880`010f641e ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  iaStor+4b41e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a287aa4

FAILURE_BUCKET_ID:  X64_0x9088_iaStor+4b41e

BUCKET_ID:  X64_0x9088_iaStor+4b41e

Followup: MachineOwner
---------
Update your Intel Storage Drivers. See Identify your product to identify your computer and find the proper driver.
My System SpecsSystem Spec
29 Dec 2011   #3
Yehonatan

Windows 7 Home Premium 64bit
 
 

Where should I look for Storage Drivers? I ran Intel's System Identification Utility, but I have no idea where to go from there. Are they called something else, as well?
My System SpecsSystem Spec
.

29 Dec 2011   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Yehonatan View Post
Where should I look for Storage Drivers? I ran Intel's System Identification Utility, but I have no idea where to go from there. Are they called something else, as well?
Intel® Driver Update Utility

After you detect your hardware that can receive driver updates, hit the expand all button. The page will list components that you can update by clicking the link to the product or clicking the download now button. Ignore anything that says unsupported.
My System SpecsSystem Spec
19 Jan 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Did updating the storage drivers provide more stability?
My System SpecsSystem Spec
Reply

 BSOD at Startup, no prior indication of problem




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