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Windows 7: Memory_Management BSOD

30 Dec 2011   #21
kevindd992002

Windows 7 Ultimate x6
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

Definitely possible that individually they will pass, just as it is possible that they will fail when jointly they were fine.

Might mean a mobo slot, voltage, etc. Is all the ram from a single package?
Yes, same package, it's a 2x4GB kit.

Now I'm getting a little bit worried. I hope this current test I'm having will fail because that will indicate that one of the sticks is indeed damaged. This is a brand new laptop that I bought from the US internationally (I'm from the Philippines) for crying out loud
Is it still under warranty?
Yes, as I've indicated in the OP the system is only 2 weeks old.


My System SpecsSystem Spec
.
30 Dec 2011   #22
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kevindd992002 View Post

Yes, same package, it's a 2x4GB kit.

Now I'm getting a little bit worried. I hope this current test I'm having will fail because that will indicate that one of the sticks is indeed damaged. This is a brand new laptop that I bought from the US internationally (I'm from the Philippines) for crying out loud
Is it still under warranty?
Yes, as I've indicated in the OP the system is only 2 weeks old.
Be careful that nothing you do will void the warranty. Were it me I might be tempted to return it. I know its intl and a PITA.
My System SpecsSystem Spec
30 Dec 2011   #23
kevindd992002

Windows 7 Ultimate x6
 
 

It's weird though that when the RAM is in slot 2 and I look at the SPD information in CPU-Z it says 9-9-9-27 as well. When I run Memtet86+ it says 6-6-6-20 for slot 2. What could it be?
My System SpecsSystem Spec
.

31 Dec 2011   #24
kevindd992002

Windows 7 Ultimate x6
 
 

Testing RAM1 and RAM2 both in each slot produced no errors after 7-8 passes. I retested again with both of them installed and there was immediately an error in Pass 1, Test 5. Other info:

Failing address is 000a6f55728 - 2671.3MB
Good is 00000000
Bad 00000400
Err-Bits is 00000400
Count is 1
Chan is "blank"

Is this information going to help?

I'm off to testing RAM1 and RAM2 together in slot 3 and slot 4 now and will post the results.
My System SpecsSystem Spec
31 Dec 2011   #25
kevindd992002

Windows 7 Ultimate x6
 
 

RAM1 and RAM2 together in slot3 and slot4 results:

Failing address is 0009dc65728 - 2524.3MB
Good is 00000410
Bad 00000010
Err-Bits is 00000400
Count is 1
Chan is "blank"

Anything?
My System SpecsSystem Spec
31 Dec 2011   #26
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
RAM1 and RAM2 together in slot3 and slot4 results:

Failing address is 0009dc65728 - 2524.3MB
Good is 00000410
Bad 00000010
Err-Bits is 00000400
Count is 1
Chan is "blank"

Anything?
Obviously either a ram problem or a mobo problem, memtest cant tell the difference.

You should be able to find a pattern to the errors (like where this stick errors and that one doesnt, and which mobo slot errors and which dont)

Thats the only way to make any sense of it.


Often it is just easier to rma the ram then go from there.
My System SpecsSystem Spec
31 Dec 2011   #27
kevindd992002

Windows 7 Ultimate x6
 
 

Ok. As you can see the slots have no problems when testing a SINGLE stick. It's just when two sticks are tested will errors particularly in test 5 occurs.
My System SpecsSystem Spec
31 Dec 2011   #28
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
Ok. As you can see the slots have no problems when testing a SINGLE stick. It's just when two sticks are tested will errors particularly in test 5 occurs.
Yep and that feels more like mobo (or perhaps voltage)
My System SpecsSystem Spec
31 Dec 2011   #29
kevindd992002

Windows 7 Ultimate x6
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
Ok. As you can see the slots have no problems when testing a SINGLE stick. It's just when two sticks are tested will errors particularly in test 5 occurs.
Yep and that feels more like mobo (or perhaps voltage)
The thing is that it both happens for when BOTH kits are installed either in slot1/slot3 or slot2/slot4 config. It seems that it is less likely that all mobo slots are broken, right? I think it's compatibility?
My System SpecsSystem Spec
01 Jan 2012   #30
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevindd992002 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kevindd992002 View Post
Ok. As you can see the slots have no problems when testing a SINGLE stick. It's just when two sticks are tested will errors particularly in test 5 occurs.
Yep and that feels more like mobo (or perhaps voltage)
The thing is that it both happens for when BOTH kits are installed either in slot1/slot3 or slot2/slot4 config. It seems that it is less likely that all mobo slots are broken, right? I think it's compatibility?
If both kits were not from the same package it is the most likely cause.

Win 7 is very RAM sensitive.
My System SpecsSystem Spec
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 Memory_Management BSOD




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