I need help here.
First and foremost, details of my lappy:
WIndows 7 64 bit
AMD Radeon HD 6730
Intel core i7
It is a new lap, just bought 2 mths ago.
Noticed the first problem with it is
1) THe computer becomes slow and cranky and even crashes after resuming from the hibernation or sleeping (fall short of a BSOD, eg can't move mouse, etc...and have to hard restart the laptop). Managed to reduce the frequency of i from always to infrequent by setting the hard disk turn off, sleep and hibernate option in the power option to never. Lots of forum explained such similar problem, but despite updating BIOS, display driver
, asus ATK utility driver, etc...still persists
2) Now coming to the 2nd question which I am wondering is it related to the problems after resuming from sleep/hibernate.
Got repeated BSOD today.....after I update the power4gear hybrid utility (by asus to a newer version) version 1143 to 1150. Managed to generate and use debuggin tool to see the dump file...which shows ntoskrnl.exe as possible cause. MInd you that this also the same culprit that appears in the dump file in my problem number 1(which has once BSOD during resuming from hibernate/sleep)
So is number 1 and number 2 related?
What is wrong actually with number 1 problem?
What is ntoskrnl.exe, and how to fix it?
I have tried to generate performance monitor report...but error of timed out.
Anyway, I use the tool provided to generate BSOD folder...as attached.
Hope you will be able to shed some lights...and really appreciate your help..
A big thank you...