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Windows 7: BSOD,error 0x0000001e Dump Info Included, Help!

02 Jan 2012   #11
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Ok.
Verifier is pointing to nothing at this point it appears.
Continue doing what you normally do.
If / when you get another crash submit the new DMPS for analysis.



My System SpecsSystem Spec
.
04 Jan 2012   #12
twistertime

Windows 7 64 bit
 
 
BSOD Update

No BSOD's since setting up the verifier 40 hours ago. Only time I had any issue was when the system rebooted when I plugged in the Playbook, but it just rebooted windows, no BSOD, and I still can't ever connect to the Playbook to transfer files.

Should I undo the verfier setup?
Any next steps?

Thanks
Tony
My System SpecsSystem Spec
04 Jan 2012   #13
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Disable Verifier.
All looks positive ATM.
See how you go.
I would love another good report after about a week.
Good luck!
My System SpecsSystem Spec
.

05 Jan 2012   #14
twistertime

Windows 7 64 bit
 
 
BSOD Update, all good now.

Although there was no BSOD issues when the sytem was running, I still could not connect with my Blackberry Playbook or upload files to an email without causing the system to reboot. Decided to reload the OS as this computer is only 1 year old. Backed up files and reloaded the system to the way it was when I got it. Now this computer is operating as it should without any reboots and I can upload files and connect to the Playbook. Not sure which driver was hanging the system or if there was a virus in the system up but it is no longer.Will continue to watch the system to see whn and if things change and what may be causing it ( new updates, new software,...)
Purchased a copy of Kaspersky 2011 Internet Security and loaded this on when I did the restore.
This has been a great learning experience and with everyones help it has greatly helped.
Thanks again
Tony
My System SpecsSystem Spec
05 Jan 2012   #15
zigzag3143

Win 8 Release candidate 8400
 
 

Congrats on the clean install, often it is the fastest, most sensible way to resolve a driver problem.

Now the bad new. Kaspersky is known to cause BSOD's on some systems, so if you start getting them keep this in mind.


Good Luck and good job.




I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

http://www.microsoft.com/security_essentials/
My System SpecsSystem Spec
05 Jan 2012   #16
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Tony,
It has been a delight working with you... Well done too!
Hope all goes well.
Kaspersky....may have been better had you consulted us first...
Good luck! {Yet again}
My System SpecsSystem Spec
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 BSOD,error 0x0000001e Dump Info Included, Help!




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