BSOD,error 0x0000001e Dump Info Included, Help!

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  1. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #11

    Ok.
    Verifier is pointing to nothing at this point it appears.
    Continue doing what you normally do.
    If / when you get another crash submit the new DMPS for analysis.
      My Computer


  2. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #12

    BSOD Update


    No BSOD's since setting up the verifier 40 hours ago. Only time I had any issue was when the system rebooted when I plugged in the Playbook, but it just rebooted windows, no BSOD, and I still can't ever connect to the Playbook to transfer files.

    Should I undo the verfier setup?
    Any next steps?

    Thanks
    Tony
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #13

    Disable Verifier.
    All looks positive ATM.
    See how you go.
    I would love another good report after about a week.
    Good luck!
      My Computer


  4. Posts : 8
    Windows 7 64 bit
    Thread Starter
       #14

    BSOD Update, all good now.


    Although there was no BSOD issues when the sytem was running, I still could not connect with my Blackberry Playbook or upload files to an email without causing the system to reboot. Decided to reload the OS as this computer is only 1 year old. Backed up files and reloaded the system to the way it was when I got it. Now this computer is operating as it should without any reboots and I can upload files and connect to the Playbook. Not sure which driver was hanging the system or if there was a virus in the system up but it is no longer.Will continue to watch the system to see whn and if things change and what may be causing it ( new updates, new software,...)
    Purchased a copy of Kaspersky 2011 Internet Security and loaded this on when I did the restore.
    This has been a great learning experience and with everyones help it has greatly helped.
    Thanks again
    Tony
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #15

    Congrats on the clean install, often it is the fastest, most sensible way to resolve a driver problem.

    Now the bad new. Kaspersky is known to cause BSOD's on some systems, so if you start getting them keep this in mind.


    Good Luck and good job.




    I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://support.kaspersky.com/downloa...vremover10.zip

    http://www.microsoft.com/security_essentials/
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #16

    Tony,
    It has been a delight working with you... Well done too!
    Hope all goes well.
    Kaspersky....may have been better had you consulted us first...
    Good luck! {Yet again}
      My Computer


 
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