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Windows 7: blue screen help needed...!!

31 Dec 2011   #1
firewire

windows 7 64bit
 
 
blue screen help needed...!!

i recently got blue screen on my pc i have attached few photos as well.

some info on blue screen :-

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 34
BCP1: 0000000000050830
BCP2: FFFFF880035AC8E8
BCP3: FFFFF880035AC140
BCP4: FFFFF8800527E190
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\123111-15990-01.dmp
C:\Users\Ankit\AppData\Local\Temp\WER-31886-0.sysdata.xml

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My System SpecsSystem Spec
.
31 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
31 Dec 2011   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Bug Check 34


Cause


One possible cause of this bug check is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error.
Resolution

To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This will increase the quantity of nonpaged pool memory available to the kernel.
My System SpecsSystem Spec
.

31 Dec 2011   #4
firewire

windows 7 64bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Quote   Quote: Originally Posted by zigzag3143 View Post
Bug Check 34


Cause


One possible cause of this bug check is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error.
Resolution

To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This will increase the quantity of nonpaged pool memory available to the kernel.


1.) i have attached zip file .
2.) i cant understand technical stuff i am not noob but not even geek.
My System SpecsSystem Spec
01 Jan 2012   #5
firewire

windows 7 64bit
 
 

As per instructions given here http://www.sevenforums.com/crashes-d...tructions.html

i have attached necessary files


My System SpecsSystem Spec
01 Jan 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by firewire View Post
As per instructions given here http://www.sevenforums.com/crashes-d...tructions.html

i have attached necessary files


Related to ArcUdfs.sys UDF File System Driver from ArcSoft Inc. Yours from early 2009. AN update to SP-1 and updating this driver may help.

Learn how to install Windows 7 Service Pack 1 (SP1)



How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
03 Jan 2012   #7
firewire

windows 7 64bit
 
 

i just wanted to ask the file ArcUdfs.sys is related to which application ?and is it from microsoft or other company?
My System SpecsSystem Spec
03 Jan 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by firewire View Post
i just wanted to ask the file ArcUdfs.sys is related to which application ?and is it from microsoft or other company?
See the previous post.


It clearly states it is from Arcsoft.
My System SpecsSystem Spec
03 Jan 2012   #9
firewire

windows 7 64bit
 
 

OK but i don't have any app installed on my PC which is from that company .
i have never installed any app of Arcsoft so i little concerned .Can it be virus?
My System SpecsSystem Spec
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 blue screen help needed...!!




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