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Windows 7: BSOD: An attempt was made to write to read-only memory

21 Jan 2012   #11
poisonedfire

Windows Home Premium 64bit
 
 

Yes I've backed up my files. My laptop is HP Envy 14, and ready to set it to factory setting. Just tell me what to do =)


My System SpecsSystem Spec
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21 Jan 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, when the computer starts up, you should see a screen with HP in the background. There should be something on the right hand bottom corner that says Recovery Options and gives the key to hit. I think it is F10 or F11 for HP, but I do not recall for sure. If you cannot determine it, I can reboot my HP computer and check for you.
My System SpecsSystem Spec
21 Jan 2012   #13
poisonedfire

Windows Home Premium 64bit
 
 

Hi, I still have no luck. Tried a few times and it just freezes whenever I hit F11. I tried to open the windows "normally", and it just crash within seconds =(
My System SpecsSystem Spec
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21 Jan 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Did you make the recovery DVDs for your computer when you first bought it?
My System SpecsSystem Spec
21 Jan 2012   #15
poisonedfire

Windows Home Premium 64bit
 
 

Should've did that but no =( Didn't know that recovery DVD would be that helpful because never use any before. I was too naive
My System SpecsSystem Spec
21 Jan 2012   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by poisonedfire View Post
Should've did that but no =( Didn't know that recovery DVD would be that helpful because never use any before. I was too naive
Don't feel too bad about it. I'd say 90% of people do not make the discs as they should. I have been guilty of it myself with my HP; had to spend $15 to have HP ship me some. Learned that lesson quickly.

Normally, we would suggest you do a clean install, but that would void the software warranty for HP, so they would not fix any Windows 7 problems. Considering you are still under warranty, I would recommend just contacting HP and seeing what they suggest. They will probably have you ship it in to be fixed. You should make your recovery discs when it is returned.
My System SpecsSystem Spec
21 Jan 2012   #17
poisonedfire

Windows Home Premium 64bit
 
 

yeah. I'd do that. You said something about making the warranty void and is it ok to tell me what action would usually void the warranty? I tried to clean the fan few times and so I did open and close laptop cover.
My System SpecsSystem Spec
21 Jan 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by poisonedfire View Post
yeah. I'd do that. You said something about making the warranty void and is it ok to tell me what action would usually void the warranty? I tried to clean the fan few times and so I did open and close laptop cover.
If there were no stickers that were torn during opening and closing the cover, then the cover was fine to remove. Usually companies put stickers on the covers to let the user know not to remove that cover. I wouldn't worry about it.
My System SpecsSystem Spec
21 Jan 2012   #19
poisonedfire

Windows Home Premium 64bit
 
 

Alrighty. Thanks for the help. =) I truly appreciate your help very much. Hope my laptop will get fixed soon. have a nice day!
My System SpecsSystem Spec
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 BSOD: An attempt was made to write to read-only memory




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