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Windows 7: Need help...

01 Jan 2012   #1
tomferranco

windows starter upgraded to windows ultimate 32 bit
 
 
Need help...

Please help me with this problem about blue screen.While using my laptop starts suddenly a pop up appears it will then automatically off and blue screen appear. i hope you could help me with my concern regarding this matter thank you.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D59B8FF
BCP3: 8EA3FBA8
BCP4: 8EA3F780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010212-33197-01.dmp
C:\Users\Nestor Ferranco\AppData\Local\Temp\WER-56768-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
01 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tomferranco View Post
Please help me with this problem about blue screen.While using my laptop starts suddenly a pop up appears it will then automatically off and blue screen appear. i hope you could help me with my concern regarding this matter thank you.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 13321

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D59B8FF
BCP3: 8EA3FBA8
BCP4: 8EA3F780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010212-33197-01.dmp
C:\Users\Nestor Ferranco\AppData\Local\Temp\WER-56768-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
08 Jan 2012   #3
tomferranco

windows starter upgraded to windows ultimate 32 bit
 
 

thank you very much sir for the useful info that u've shared the problem with the blue screen is all gone now thank you once again sir..
My System SpecsSystem Spec
.

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