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Windows 7: BSOD Random Intervals, error 0x0000003b Bug Check

01 Jan 2012   #1
Gred Roben

Windows 7 64 bit
 
 
BSOD Random Intervals, error 0x0000003b Bug Check

I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below


My System SpecsSystem Spec
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01 Jan 2012   #2
AllOnTheBus

Windows 7 Home Premium 64 Bit OS
 
 

There are no .dmp files to work with in your uploaded zip file.

Please follow this thread to check that you have the default path set
to save the .dmp files to:
Dump File - Change Default Location

In this case you will NOT be wanting to change the default save location of the
.dmp files but assure they are being saved there.

After this , use the instructions again found here to post your zip file:
http://www.sevenforums.com/crashes-d...tructions.html

(Think this is right - I am supposed to be seeing files with a .dmp file extension to analyze right)
My System SpecsSystem Spec
01 Jan 2012   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Gred Roben View Post
I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below
As was said above there appears to be no DMP files included...

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
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01 Jan 2012   #4
AllOnTheBus

Windows 7 Home Premium 64 Bit OS
 
 

Yippeeeeeeee

I was right - for once!
My System SpecsSystem Spec
01 Jan 2012   #5
Gred Roben

Windows 7 64 bit
 
 

My apologies. I believe this is what you need. Thank you
Here is the link
https://***************/files/2389059106/MEMORY.zip
My System SpecsSystem Spec
01 Jan 2012   #6
AllOnTheBus

Windows 7 Home Premium 64 Bit OS
 
 

Sorry for the delay Gred.

Please follow the instructions kindly posted by JMH.
We need you to provide a MINIDUMP -the current file
you have directed us to is 155mb.

If you are having trouble doing this simply follow these instructions:
Right click computer
Properties
Advanced Tab
Under startup and recovery click settings
Ensure that write an event to systems log is checked
Select small memory dump from the drop down list and check the save path is correct.

After this, refer to previous instructions to post the zip file preferably
without a redirection to another site.

Thanks
My System SpecsSystem Spec
02 Jan 2012   #7
Gred Roben

Windows 7 64 bit
 
 

Ok, I followed all the steps however the files comes out to about 148MB after the zip is completed.
My System SpecsSystem Spec
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 BSOD Random Intervals, error 0x0000003b Bug Check




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