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Windows 7: BSOD on sleep or hibernate

02 Jan 2012   #1

Windows 7 64-bit
 
 
BSOD on sleep or hibernate

Hey,
I've got a new ASUS gaming laptop with Windows 7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date so I'm really confused as to what can be causing this, any help would be appreciated, I've attached the dump and system health files below
Thanks


My System SpecsSystem Spec
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02 Jan 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RoboAwesome View Post
Hey,
I've got a new ASUS gaming laptop with Windows 7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date so I'm really confused as to what can be causing this, any help would be appreciated, I've attached the dump and system health files below
Thanks
Related to iastor.sys. Re-install newest version available then update to SP-1



How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads






Please run the update readiness tool and then update to SP-1



Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)


Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
02 Jan 2012   #3

Windows 7 64-bit
 
 

Thanks for the help, it seems to be working so far. Can't say its done for sure though yet but it survived 3 sleep/wakes so far
My System SpecsSystem Spec
.


02 Jan 2012   #4

Windows 7 64-bit
 
 

Also how out of curiosity how did you manage to pinpoint the iastor.sys as the source of the issue? I'd like to know how to make sense of these dmp files for future troubleshooting. As of now, I can't even open them
My System SpecsSystem Spec
02 Jan 2012   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RoboAwesome View Post
Also how out of curiosity how did you manage to pinpoint the iastor.sys as the source of the issue? I'd like to know how to make sense of these dmp files for future troubleshooting. As of now, I can't even open them
There are several tools. Some much more accurate (and difficult to use) than the others.

They are Blue screen view, whocrashed, and the gold standard Windbg
My System SpecsSystem Spec
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 BSOD on sleep or hibernate




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