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Windows 7: BSOD playing Crysis Windows 7 x64

02 Jan 2012   #1
Chrisoldinho

Windows 7 Ultimate x64
 
 
BSOD playing Crysis Windows 7 x64

Hi,

Got a random BSOD playing Crysis last night, this error only occurs in Crysis, no other games. Had every setting on Very High which was putting a high load on the PC.

PC Specs:-

ASUS Sabertooth 990FX Motherboard
750W True Power Modular PSU
AMD 1090T CPU
2x MSI Radeon R6850 Power O/C Edition (in Crossfire) (12.1 Preview Drivers)
2x WD50000AX 500GB HDD
SYNAPSE CACHE 64GB SSD
Windows 7 x64 Ultimate Edition

All hardware between 2 weeks and 3 months old.

Bluescreen view:


==================================================
Dump File : 010212-34242-01.dmp
Crash Time : 02/01/2012 02:22:36
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04820251
Parameter 3 : fffff880`0a5e58f8
Parameter 4 : fffff880`0a5e5150
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+37dc0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : dxgmms1.sys+20251
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010212-34242-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 275,848
==================================================

Attachment as per sticky thread also included.

Thanks for any assistance,
Chris.


My System SpecsSystem Spec
.
02 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Chrisoldinho View Post
Hi,

Got a random BSOD playing Crysis last night, this error only occurs in Crysis, no other games. Had every setting on Very High which was putting a high load on the PC.

PC Specs:-

ASUS Sabertooth 990FX Motherboard
750W True Power Modular PSU
AMD 1090T CPU
2x MSI Radeon R6850 Power O/C Edition (in Crossfire) (12.1 Preview Drivers)
2x WD50000AX 500GB HDD
SYNAPSE CACHE 64GB SSD
Windows 7 x64 Ultimate Edition

All hardware between 2 weeks and 3 months old.

Bluescreen view:


==================================================
Dump File : 010212-34242-01.dmp
Crash Time : 02/01/2012 02:22:36
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04820251
Parameter 3 : fffff880`0a5e58f8
Parameter 4 : fffff880`0a5e5150
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+37dc0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : dxgmms1.sys+20251
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010212-34242-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 275,848
==================================================

Attachment as per sticky thread also included.

Thanks for any assistance,
Chris.
Hi Chris


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
02 Jan 2012   #3
Chrisoldinho

Windows 7 Ultimate x64
 
 

Thanks very much for the response, I will check the RAM in the PC, the Motherboard is 1 week old old so I hope it's not that!

In your experience could is it possible that it could also be GPU memory? The reason I ask is that the 6800 series GPU's have a known issue in that one of the memory capacitors is not rated high enough (1400 instead of 1600mv). My GPU memory is factory over clocked by MSI to 1100mhz, vanilla 6850's run at 1000mhz.
My System SpecsSystem Spec
.

02 Jan 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

It might be directX that is causing it but run the tests to be sure.


Ken
My System SpecsSystem Spec
02 Jan 2012   #5
Chrisoldinho

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
It might be directX that is causing it but run the tests to be sure.


Ken
Thanks Ken, I will run the tests.
My System SpecsSystem Spec
Reply

 BSOD playing Crysis Windows 7 x64




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