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Windows 7: Dumpreport BCCode: 1000007e

02 Jan 2012   #1
JoMensdorf

Windows 7 Prof 64Bit
 
 
Dumpreport BCCode: 1000007e

Hi!

Can someone decode this BSOD report for me?
It is from a german Win7 Prof 64 Bit.
Thanks!!!

Jo

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800125916E
BCP3: FFFFF880047087E8
BCP4: FFFFF88004708040
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\010212-6754-01.dmp
C:\Users\Jo\AppData\Local\Temp\WER-57938-0.sysdata.xml

Lesen Sie unsere Datenschutzbestimmungen online:
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Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt


My System SpecsSystem Spec
.
02 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Several issues

Your iAstor.sys (drive controller) is causing a memory exception.


Please re-install newest and run these two tests.



These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
02 Jan 2012   #3
JoMensdorf

Windows 7 Prof 64Bit
 
 

Hi Zigzag,

thanks for the quick reply.
I´ll do what you recommended and tell the results.

Btw, happy ne year!
Jo
My System SpecsSystem Spec
.

02 Jan 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JoMensdorf View Post
Hi Zigzag,

thanks for the quick reply.
I´ll do what you recommended and tell the results.

Btw, happy ne year!
Jo
You too and thanks. Good let and let us know if you need help.

Ken
My System SpecsSystem Spec
03 Jan 2012   #5
JoMensdorf

Windows 7 Prof 64Bit
 
 

Hi Ken!

Here are my results.
I installed the newest iAstor.sys driver and did a memory check during the night.
Memtest did 8 complete runs with no errors.
Then I activated the Driver verifier and got a bluescreen right during the boot process.
I did a system restore and here are my errorcodes, the dumpfile is attached.

Could you please give me some further hints?

Thank you very much,
Jo


Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF9801AFC8870
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\010312-9531-01.dmp
C:\Users\Sandman\AppData\Local\Temp\WER-32729-0.sysdata.xml

Lesen Sie unsere Datenschutzbestimmungen online:
Windows 7 Privacy Statement - Microsoft Windows

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt

My System SpecsSystem Spec
03 Jan 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JoMensdorf View Post
Hi Ken!

Here are my results.
I installed the newest iAstor.sys driver and did a memory check during the night.
Memtest did 8 complete runs with no errors.
Then I activated the Driver verifier and got a bluescreen right during the boot process.
I did a system restore and here are my errorcodes, the dumpfile is attached.

Could you please give me some further hints?

Thank you very much,
Jo


Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF9801AFC8870
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\010312-9531-01.dmp
C:\Users\Sandman\AppData\Local\Temp\WER-32729-0.sysdata.xml

Lesen Sie unsere Datenschutzbestimmungen online:
Windows 7 Privacy Statement - Microsoft Windows

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt


Driver verified and Related to lv302a64.sys Audio filter for Express Plus from Logitech Inc.. I would re-install newest driver available . Yours is from 2008 and cant be win 7 compliant


Other old drivers needing updating

Code:
ctac32k.sys    7/2/2008 3:38:22 AM    fffff880`074f3000    fffff880`075a1000        0x000ae000    0x486b3e7e                        
lv302a64.sys    7/26/2008 10:06:31 AM    fffff880`0851f000    fffff880`08521380    lv302a64.sys+15e1    0x00002380    0x488b3d77                        
LVUSBS64.sys    7/26/2008                     
lvrs64.sys    7/26/2008 10:09:02 AM             
LV302V64.SYS    7/26/2008 10:09:08 AM                      
dne64x.sys    11/10/2008 8:01:24 PM
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
03 Jan 2012   #7
JoMensdorf

Windows 7 Prof 64Bit
 
 

Hi!

Ok, one step further. I identified the driver as the one from my webcam, that´s the only logitech product I´m using
with a mic. I downloaded an up to date driver, but I had the same result. Again a bluescreen during the boot
process. Here is the error log and the dumpfile.
Is it still the logitech?


Thanks,
Jo

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: c9
BCP1: 0000000000000006
BCP2: 0000000000000103
BCP3: FFFFF98007EFA870
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\010312-124363-01.dmp
C:\Users\Sandman\AppData\Local\Temp\WER-561744-0.sysdata.xml

Lesen Sie unsere Datenschutzbestimmungen online:
Windows 7 Privacy Statement - Microsoft Windows

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
C:\Windows\system32\de-DE\erofflps.txt
My System SpecsSystem Spec
03 Jan 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Jo

The crash was Related to
lv302a64.sys Audio filter for Express Plus from Logitech Inc..

These are old drivers needing updating.

Code:
ctac32k.sys    7/2/2008 3:38:22 AM    fffff880`074dd000    fffff880`0758b000        0x000ae000    0x486b3e7e                        
LVUSBS64.sys    7/26/2008 10:06:36 AM    fffff880`0766c000    fffff880`07676980        0x0000a980    0x488b3d7c                        
dne64x.sys    11/10/2008 8:01:24 PM    fffff880`05a00000    fffff880`05a2c000        0x0002c000    0x4918d964                        
lv302a64.sys    4/30/2009 5:41:07 PM    fffff880`09b83000    fffff880`09b85400    lv302a64.sys+15e1    
lvrs64.sys    4/30/2009 5:43:25 PM    fffff880`09ba1000    fffff880`09bef580        0x0004e580    0x49fa298d                        
LV302V64.SYS    4/30/2009 5:43:26 PM    fffff880`098e4000    fffff880`09b83000        0x0029f000    0x49fa298e                        
GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`061f2000    fffff880`061ff000        0x0000d000    0x4a1151c0
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
04 Jan 2012   #9
JoMensdorf

Windows 7 Prof 64Bit
 
 

Hi Ken!

Hmm, that doesn´t make it easy. I downloaded the latest Driver for my Logitech Cam E2500, and it seems to be the same old driver.
I´ll try to uninstall the cam. Or does it help just to disconnect it?
Are these other old drivers from logitech as well?
LVUSBS64.sys 7/26/2008
lv302a64.sys 4/30/2009
lvrs64.sys 4/30/2009
LV302V64.SYS 4/30/2009

The dne64x.sys is from my vpn from my comany, that is the latest and only version provided. So I can´t get an update for this.
Same with GearAspiWDM.sys, that seems to be from Itunes, and I do have the latest version installed.
The ctac32k.sys is from creative, I suppose from my soundblaster. And I just downloaded the latest driver, I hope that helps.

I´ll try a driver verifier now and post the result as soon I get the Bluescreen, or hopefully not ;-)

Thanks for your patience!
Jo
My System SpecsSystem Spec
04 Jan 2012   #10
JoMensdorf

Windows 7 Prof 64Bit
 
 

Hi ken!

Short update. I was running my system with driver verifier the whole day, no bluescreens.
Hope that is a good sign.

Thank you very, very much for your help.
I´d really like to buy you a beer or cup of coffee for your help, would you please PM me a paypal adress?

Regards from cold germany,
jo
My System SpecsSystem Spec
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 Dumpreport BCCode: 1000007e




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