I'm not very computer literate. While watching video on my computer, I occasionally get a BSOD restart. Also, if I close my laptop without shutting down, it will turn off and when I turn it back on I get a Windows error recovery message about BlueScreen.
Hi.
Update all these old software\drivers,
Starting from NETw5s64.sys your Intel 5100 wifi http://downloadcenter.intel.com/Default.aspx
Old drivers list,
How to find and update drivers? Read here Update Drivers.Code:iirsp.sys fffff880`010bb000 fffff880`010cc000 0x00011000 0x439f418a 13-Dec-05 11:47:54 μμ nfrd960.sys fffff880`01733000 fffff880`01743000 0x00010000 0x4485ef94 06-Jun-06 11:11:48 μμ adpu320.sys fffff880`0115c000 fffff880`0118b000 0x0002f000 0x45e4c6ff 28-Feb-07 2:04:15 πμ adpahci.sys fffff880`0139d000 fffff880`013f3000 0x00056000 0x46377921 01-May-07 7:30:09 μμ arc.sys fffff880`01000000 fffff880`01019000 0x00019000 0x4656035b 24-May-07 11:27:55 μμ SiSRaid2.sys fffff880`019df000 fffff880`019ed000 0x0000e000 0x48da86c4 24-Sep-08 8:28:20 μμ sisraid4.sys fffff880`01800000 fffff880`01818000 0x00018000 0x48e3f1f4 01-Oct-08 11:56:04 μμ adp94xx.sys fffff880`01322000 fffff880`0139d000 0x0007b000 0x4939bf42 06-Dec-08 1:54:42 πμ lsi_fc.sys fffff880`01632000 fffff880`01651000 0x0001f000 0x493ef531 10-Dec-08 12:46:09 πμ arcsas.sys fffff880`01019000 fffff880`01034000 0x0001b000 0x496e3ca9 14-Jan-09 9:27:37 μμ ql2300.sys fffff880`0183b000 fffff880`019df000 0x001a4000 0x4978fba2 23-Jan-09 1:05:06 πμ vsmraid.sys fffff880`017cd000 fffff880`017f7000 0x0002a000 0x4983a701 31-Jan-09 3:18:57 πμ elxstor.sys fffff880`01034000 fffff880`010bb000 0x00087000 0x4988ca9b 04-Feb-09 12:52:11 πμ stexstor.sys fffff880`01818000 fffff880`01822000 0x0000a000 0x499b4248 18-Feb-09 1:03:36 πμ amdsbs.sys fffff880`011a9000 fffff880`011f0000 0x00047000 0x49c3e213 20-Mar-09 8:36:03 μμ lsi_scsi.sys fffff880`01664000 fffff880`01683000 0x0001f000 0x49e7ad9e 17-Apr-09 12:13:50 πμ HpqKbFiltr.sys fffff880`06000000 fffff880`0600c000 0x0000c000 0x49f85aae 29-Apr-09 3:48:30 μμ
Finish and post back.
I'm having a little trouble with this task. I have an HP pavillion with windows 7, 64 bit. How do I tell if the driver I find in the search is right for my computer?
I believe you pc have a software\driver updater program.
Check in Start\All Programs.
You can also run the hp auto updater HP Support & Drivers | United States
I've tried Windows Update and HP update, they both say that everything is up to date, but I'm still getting BSOD occasionally. Any Suggestions? Would you recommend any other programs?
Your Intel WiFi driver(NETw5s64.sys) is still the cause, install an older version if possible
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_CALLER (c2) The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc. Arguments: Arg1: 0000000000000007, Attempt to free pool which was already freed Arg2: 000000000000109b, (reserved) Arg3: 0000000004210021, Memory contents of the pool block Arg4: fffffa8003c88e00, Address of the block of pool being deallocated Debugging Details: ------------------ POOL_ADDRESS: fffffa8003c88e00 FREED_POOL_TAG: W3Rx BUGCHECK_STR: 0xc2_7_W3Rx CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80003002be9 to fffff80002ed4c40 STACK_TEXT: fffff880`084b6ef8 fffff800`03002be9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`04210021 : nt!KeBugCheckEx fffff880`084b6f00 fffff880`01eed382 : fffffa80`0402cfb0 fffff880`060b0992 00000000`00000200 fffffa80`03c88e20 : nt!ExDeferredFreePool+0x1201 fffff880`084b6fb0 fffff880`06292e65 : fffff880`06292da0 fffffa80`064fbda0 fffffa80`0402cfe0 fffff880`060ac6cf : ndis!NdisFreeNetBufferList+0x112 fffff880`084b6fe0 fffff880`06292da0 : fffffa80`064fbda0 fffffa80`0402cfe0 fffff880`060ac6cf 00000000`00000010 : NETw5s64+0x1f7e65 fffff880`084b6fe8 fffffa80`064fbda0 : fffffa80`0402cfe0 fffff880`060ac6cf 00000000`00000010 00000000`00000246 : NETw5s64+0x1f7da0 fffff880`084b6ff0 fffffa80`0402cfe0 : fffff880`060ac6cf 00000000`00000010 00000000`00000246 fffffa80`064fbda0 : 0xfffffa80`064fbda0 fffff880`084b6ff8 fffff880`060ac6cf : 00000000`00000010 00000000`00000246 fffffa80`064fbda0 fffff880`060ac88d : 0xfffffa80`0402cfe0 fffff880`084b7000 00000000`00000010 : 00000000`00000246 fffffa80`064fbda0 fffff880`060ac88d fffff880`067c6740 : NETw5s64+0x116cf fffff880`084b7008 00000000`00000246 : fffffa80`064fbda0 fffff880`060ac88d fffff880`067c6740 00000000`00000000 : 0x10 fffff880`084b7010 fffffa80`064fbda0 : fffff880`060ac88d fffff880`067c6740 00000000`00000000 fffffa80`05d75c10 : 0x246 fffff880`084b7018 fffff880`060ac88d : fffff880`067c6740 00000000`00000000 fffffa80`05d75c10 fffff880`060ad493 : 0xfffffa80`064fbda0 fffff880`084b7020 fffff880`067c6740 : 00000000`00000000 fffffa80`05d75c10 fffff880`060ad493 fffffa80`03f4d0a0 : NETw5s64+0x1188d fffff880`084b7028 00000000`00000000 : fffffa80`05d75c10 fffff880`060ad493 fffffa80`03f4d0a0 00000000`000000f3 : NETw5s64+0x72b740 STACK_COMMAND: kb FOLLOWUP_IP: NETw5s64+1f7e65 fffff880`06292e65 ?? ??? SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: NETw5s64+1f7e65 FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETw5s64 IMAGE_NAME: NETw5s64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b4df6b9 FAILURE_BUCKET_ID: X64_0xc2_7_W3Rx_NETw5s64+1f7e65 BUCKET_ID: X64_0xc2_7_W3Rx_NETw5s64+1f7e65 Followup: MachineOwner ---------
To install an older driver version, can I go into the device manager, expand network adapters, click properties on my wifi device, and then select to "roll back driver?" Or is there a better way to do this? I just don't want to try to fix the problem and then cause a bigger problem.
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