Hello, I have been trying to diagnose this computer for over 3-4 months now and I have come to a stand still.
Here is my issue:
When playing the only game I ever play "World of Warcraft" the game locks up on me and completely freezes. The only way to get out of it is to Hard Boot my PC. I work a lot so I do not play until I get home from work. This "Lockup" only occurs ONCE. Upon restarting the computer from a hard boot, the problem no longer persists. At the end of the night, I shut down the PC and the whole process starts over again. This "Lockup" sometimes occurs 10 minutes into game play all the way up to 2 hours into game play. It is extremely frustrating as I raid and it is not taken lightly to Disconnect in the middle of an encounter. As I said, it only occurs once and then seems to do just fine after.
Solutions I have tried:
I had the PC built and had some volume issues as well as the lockup and figured I would take it back and have them replace the PSU. This fixed my volume issue but the Lockup persisted. When I look at the Event Log, Kernel-Power Event ID 41(63) appears. This is a Critical Error so it says and assume it has a lot to do with my freezing problem. I have done RAM diagnostics and everything checks out. I have COUNTLESS times checked for driver
updates and when I say EVERYTHING I mean EVERYTHING is up to date.
My system Specs are as follows:
OS: Windows 7 Premium 64-bit
Processor:Intel Core i5 2500K 3.3GHz 6MB
RAM: 2 4GB sticks of Kingston 1333MHz CL9 1.5V
Hard Drive: Seagate 1TB 7200RPM SATA 6GB/s
Graphics: Asus Radeon HD5770 EAH5770 1GB
Motherboard: Asus P8H67-M evo Rev 3.0
***If you would like MORE specs I would gladly give them to you. Just let me know what you would like to know.***
I consider myself quite acquainted with Computers so I can most likely comprehend any suggestions given.
Please do not treat me as if I am some old lady who never updates their computer software. Much appreciated!
Any suggestions are MUCH appreciated as I am growing tired of this problem and would love for it to be out of my hair forever!