| Windows 7: bsod coming out of sleep (used to work, but no longer) |
03 Jan 2012
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#1 | | |
bsod coming out of sleep (used to work, but no longer) I built this Windows 7 machine last year on an msi p55-gd80 motherboard with an i5-750 cpu. It would sleep fine and come out of sleep fine. Then I upgraded to a gigabyte Z68MA-D2H-B3 motherboard with an i7-2600k cpu. In doing the upgrade, all I did was boot the new hardware using the old hard drive, and then ran the new motherboard install dvd. Everything worked from the get go just as it had on the old machine, with one exception. Now, when coming out of sleep, I usually get a bsod. I assume this is driver related, but am not sure how to proceed as device manager looks fine and apart from coming out of sleep, the machine is perfect. Any advice is appreciated. | My System Specs |
| OS Win7 ultimate CPU i5 750 running at 4.0Ghz (20x200mhz) Motherboard MSI P55-GD80 Memory 2 x 2GB G.Skill Ripjaws DDR2 2000 Graphics Card 2 x Sapphire 100255U Silent 4670 Monitor(s) Displays 1 x 37" Vizio 120HZ LCD, 3 x 20" Samsung 204B Screen Resolution 1 at 1280x768, 3 at 1280x960 Keyboard Adesson MCK-86 mini Mouse Belkin 5-button USB PSU SilverStone Nightjar ST45NF 450Watt Fanless Case no case, horizontal mount on custom platform Cooling Thermalright IFX-14, 2 x 140mm LED fans at 7v Hard Drives 1TB Seagate ST31000333AS Internet Speed 30mbs down Other Info Bose Companion 2 Series II PC speakers |
04 Jan 2012
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#2 | | Windows 7 Home Premium 64 Bit Colorado |
Coming out of sleep blue screens are typically due to things that have to turn on upon waking from sleep mode. The main component that usually causes these is the wireless or network card. Try doing a full uninstall of your network adapter devices through device manager Start Menu -> Right click Computer/My Computer -> Manage -> Device Manager (from the list on the left) -> Expand Network Adapters -> Right click each and click Uninstall (do not hit OK yet when the dialog pops up after clicking Uninstall...) -> delete the driver software for the device when prompted to hit OK for the uninstall -> restart your computer after uninstalling all devices under Network Adapters. Install the latest driver for each after restarting the computer.
If the above does not resolve the issue, please follow http://www.sevenforums.com/crashes-d...tructions.html so we can have more information to help you troubleshoot the problem. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
06 Jan 2012
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#3 | | |
It looks like the startup of the sata 7200rpm hard drive is the problem (even tried two of them)
I did follow your advice for my network adapter and the problem persists, so I am pretty sure its the spinning drive. Since my boot drive is an ssd, the system comes out of sleep much more quickly than it takes for the 7200rpm to spin-up.
I did not even realize that this earlier post posted until now, so I have mistakenly double-posted my issue, having just put the below in the general forum (not sure how to delete one of them, else I would).
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I'm running Windows 7 64 sp1 ultimate using a gskill 128GB ssd as the boot drive. Everything operates right, never crashes, goes to sleep after 30 minutes and comes back from sleep when I click on the mouse, perfect every time.
However, if I also attached my wd 1TB 7200rpm sata drive (not for boot, just for media, as the D: drive) to the system, everything works, however it will bsod wen coming out of sleep. So I tried unplugging that drive and using a seagate 1TB 7200rpm sata drive, and the system also bsod's coming out of sleep when using that drive. Anyone have a thought as to what is the deal, and would I have better luck using an 1TB external usb for storage? Both the wd and seagate drives are three years old. I ran chkdsk /f /r on each of them and the symptoms have not changed. As you can imagine, when coming out of sleep the desktop comes up immediately but you can hear the 7200rpm drives start to spin up for a few seconds, so maybe that start-up delay is the problem. Thanks | My System Specs | | OS Win7 ultimate CPU i5 750 running at 4.0Ghz (20x200mhz) Motherboard MSI P55-GD80 Memory 2 x 2GB G.Skill Ripjaws DDR2 2000 Graphics Card 2 x Sapphire 100255U Silent 4670 Monitor(s) Displays 1 x 37" Vizio 120HZ LCD, 3 x 20" Samsung 204B Screen Resolution 1 at 1280x768, 3 at 1280x960 Keyboard Adesson MCK-86 mini Mouse Belkin 5-button USB PSU SilverStone Nightjar ST45NF 450Watt Fanless Case no case, horizontal mount on custom platform Cooling Thermalright IFX-14, 2 x 140mm LED fans at 7v Hard Drives 1TB Seagate ST31000333AS Internet Speed 30mbs down Other Info Bose Companion 2 Series II PC speakers |
06 Jan 2012
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#4 | | Win 7 Ultimate 64-bit. SP1. |

Quote: Originally Posted by johnhoh ...... I usually get a bsod. I assume this is driver related, but am not sure how to proceed as device manager looks fine and apart from coming out of sleep, the machine is perfect. Any advice is appreciated. If you are getting a BSOD we do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure: Quote: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled: Quote: * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made. | My System Specs | | System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
06 Jan 2012
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#5 | | |
thank you. I have two files in windows\minidump... here they are | My System Specs | | OS Win7 ultimate CPU i5 750 running at 4.0Ghz (20x200mhz) Motherboard MSI P55-GD80 Memory 2 x 2GB G.Skill Ripjaws DDR2 2000 Graphics Card 2 x Sapphire 100255U Silent 4670 Monitor(s) Displays 1 x 37" Vizio 120HZ LCD, 3 x 20" Samsung 204B Screen Resolution 1 at 1280x768, 3 at 1280x960 Keyboard Adesson MCK-86 mini Mouse Belkin 5-button USB PSU SilverStone Nightjar ST45NF 450Watt Fanless Case no case, horizontal mount on custom platform Cooling Thermalright IFX-14, 2 x 140mm LED fans at 7v Hard Drives 1TB Seagate ST31000333AS Internet Speed 30mbs down Other Info Bose Companion 2 Series II PC speakers |
06 Jan 2012
|
#6 | | Win 7 Ultimate 64-bit. SP1. |
Old drivers that need updating are [/B][B]in the snip.
{Acronis Try & Decide is a known cause of BSOD's.
Yours is dated 2008}
Last edited by JMH; 13 Jan 2012 at 01:49 AM..
| My System Specs | | System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
06 Jan 2012
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#7 | | Win 7 Ultimate 64-bit. SP1. |
Next job for you... Your crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest. Quote: *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool
*Boot from the CD, and leave it running for at least 5 or 6 passes.
Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.
Test the sticks individually, and if you find a good one, test it in all slots.
Any errors are indicative of a memory problem.
If a known good stick fails in a motherboard slot it is probably the slot. RAM - Test with Memtest86+
2-Driver verifier Quote: I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created. Driver Verifier - Enable and Disable
Further Reading Using Driver Verifier to identify issues with Windows drivers for advanced users | My System Specs | | System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
07 Jan 2012
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#8 | | |
thanks a million JMH. Took about two minutes for smartdefrag.sys (something like that) to cause a bsod, which also explains why it was only happening when I had my extra hard drive attached. The program is long gone but that driver remained, so I renamed that driver to take it out of play and rebooted, and have been sleeping and waking fine since. I'll keep verifier running for a couple days though. I ran memtest yesterday and passed 100%.
What is the best way to remove unwanted driver files when their application is no longer to be found in control panel add/remove programs, and revo uninstaller can't find them either? | My System Specs | | OS Win7 ultimate CPU i5 750 running at 4.0Ghz (20x200mhz) Motherboard MSI P55-GD80 Memory 2 x 2GB G.Skill Ripjaws DDR2 2000 Graphics Card 2 x Sapphire 100255U Silent 4670 Monitor(s) Displays 1 x 37" Vizio 120HZ LCD, 3 x 20" Samsung 204B Screen Resolution 1 at 1280x768, 3 at 1280x960 Keyboard Adesson MCK-86 mini Mouse Belkin 5-button USB PSU SilverStone Nightjar ST45NF 450Watt Fanless Case no case, horizontal mount on custom platform Cooling Thermalright IFX-14, 2 x 140mm LED fans at 7v Hard Drives 1TB Seagate ST31000333AS Internet Speed 30mbs down Other Info Bose Companion 2 Series II PC speakers |
07 Jan 2012
|
#9 | | Win 7 Ultimate 64-bit. SP1. |

Quote: Originally Posted by johnhoh
What is the best way to remove unwanted driver files when their application is no longer to be found in control panel add/remove programs, and revo uninstaller can't find them either? Clean install !!!! | My System Specs | | System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
07 Jan 2012
|
#10 | | |
umm.. I guess I meant, what is the second best way.... | My System Specs | | OS Win7 ultimate CPU i5 750 running at 4.0Ghz (20x200mhz) Motherboard MSI P55-GD80 Memory 2 x 2GB G.Skill Ripjaws DDR2 2000 Graphics Card 2 x Sapphire 100255U Silent 4670 Monitor(s) Displays 1 x 37" Vizio 120HZ LCD, 3 x 20" Samsung 204B Screen Resolution 1 at 1280x768, 3 at 1280x960 Keyboard Adesson MCK-86 mini Mouse Belkin 5-button USB PSU SilverStone Nightjar ST45NF 450Watt Fanless Case no case, horizontal mount on custom platform Cooling Thermalright IFX-14, 2 x 140mm LED fans at 7v Hard Drives 1TB Seagate ST31000333AS Internet Speed 30mbs down Other Info Bose Companion 2 Series II PC speakers bsod coming out of sleep (used to work, but no longer) problems? All times are GMT -5. The time now is 02:13 AM. | |