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Windows 7: BSOD 0x000000116 Stop when playing games.


04 Jan 2012   #1

Windows 7 home premium 64bit
 
 
BSOD 0x000000116 Stop when playing games.

When i play a game, after some time my computer freezes for a sec, then resumes but a few seconds after, it freezes again then the screen goes black and displays the BSOD with STOP 0x000000116.
(These crashes happen with every game i play)
I have tried to check the temperature (may need to redo this ) and i have tried switching graphics drivers but this didn't solve the problem.
Later on however the crashes no longer reported a minidump but a MEMORY.dmp file
I couldn't add this file as it said i had innsuficient rights although im administrator and only user on the pc.
I need some help in finding the cause and a solution of this crash.

Windows 7 Specs

-Windows 7 Home premium x64
-Originally installed version
-Purchased when i bought the pc

-Pc is about 10 months old
-The OS hasn't been re-installed.

System specs

-Model: Acer Aspire 5750g
-Processor: Intel Core i7-2630QM (quad core with 2.0GHz and 6MB L3 cache)
-Graphics card: NVIDIA GeForce GT 540M (with driver version 285.62)
-RAM: 4 GB
-Hard drive: 500 GB
-Power supply: 6-cell Lithium Battery


ps: the system health scan is in dutch, i hope this won't be a problem.
(i hope i made this thread right )


My System SpecsSystem Spec
.

04 Jan 2012   #2

Windows 7 Home Premium 64 Bit
 
 

I will take a look at the files you've uploaded. Welcome to SevenForums. To re-enable minidumps, follow the steps in Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
04 Jan 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Follow the steps for troubleshooting your reoccurring VIDEO_TDR_FAILURE (116) in STOP 0x116: VIDEO_TDR_ERROR troubleshooting and report back if you are able to resolve the problem.
My System SpecsSystem Spec
.


04 Jan 2012   #4

Windows 7 home premium 64bit
 
 

Just did the FurMark test.
Ran it with the option 'BURN-IN test'
With 2x antialiasing and BURN IN, Dynamic background+ post FX

Used GPU-Z to log the temperature, the log file is in the attachment.
I was surprised it went up to nearly 100.
My System SpecsSystem Spec
04 Jan 2012   #5

Windows 7 Home Premium 64 Bit
 
 

That is definitely high. When was the last time you blew dust out of the system using a compressed can of air?
My System SpecsSystem Spec
04 Jan 2012   #6

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Albatross147 View Post
Just did the FurMark test.
Ran it with the option 'BURN-IN test'
With 2x antialiasing and BURN IN, Dynamic background+ post FX

Used GPU-Z to log the temperature, the log file is in the attachment.
I was surprised it went up to nearly 100.
Heb je de laatste drivers geprobeert ?? (you're from belgium ??)
My System SpecsSystem Spec
04 Jan 2012   #7

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
That is definitely high. When was the last time you blew dust out of the system using a compressed can of air?
Never really, ill get a can as soon as possible, ive also ordered some extre feet to heighten the space from the laptop and the floor to increase airflow.
If this doesn't work what could be the cause off the crashes?
Anything out of order in the files i uploaded?

Thanks for replying so fast
My System SpecsSystem Spec
04 Jan 2012   #8

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by GianniDPC View Post
Quote   Quote: Originally Posted by Albatross147 View Post
Just did the FurMark test.
Ran it with the option 'BURN-IN test'
With 2x antialiasing and BURN IN, Dynamic background+ post FX

Used GPU-Z to log the temperature, the log file is in the attachment.
I was surprised it went up to nearly 100.
Heb je de laatste drivers geprobeert ?? (you're from belgium ??)
Yep al een paar driver versies verwisselt, zelfde effect, en je ik ben van belgiŽ
My System SpecsSystem Spec
04 Jan 2012   #9

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Albatross147 View Post
Quote   Quote: Originally Posted by GianniDPC View Post
Quote   Quote: Originally Posted by Albatross147 View Post
Just did the FurMark test.
Ran it with the option 'BURN-IN test'
With 2x antialiasing and BURN IN, Dynamic background+ post FX

Used GPU-Z to log the temperature, the log file is in the attachment.
I was surprised it went up to nearly 100.
Heb je de laatste drivers geprobeert ?? (you're from belgium ??)
Yep al een paar driver versies verwisselt, zelfde effect, en je ik ben van belgiŽ
Off topic: waar ? lol
On: de laatste beta geprobeert ? (did you tryed the lasted beta)
My System SpecsSystem Spec
04 Jan 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Albatross147 View Post
Quote   Quote: Originally Posted by writhziden View Post
That is definitely high. When was the last time you blew dust out of the system using a compressed can of air?
Never really, ill get a can as soon as possible, ive also ordered some extre feet to heighten the space from the laptop and the floor to increase airflow.
If this doesn't work what could be the cause off the crashes?
Anything out of order in the files i uploaded?

Thanks for replying so fast
No problem. Nothing major stands out. Norton is known to cause blue screen crashes from time to time, so you could try uninstalling using the Norton Removal tool and install Microsoft Security Essentials - Free Antivirus for Windows in its place to run with Windows Firewall.
My System SpecsSystem Spec
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 BSOD 0x000000116 Stop when playing games.




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