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Windows 7: BSOD: 0x000000AB SESSION_HAS_VALID_POOL_ON_EXIT -- Help!

05 Jan 2012   #1

Windows 7 Home Premium 32bit

I was playing warcraft 3 on my garnea client, when all of the sudden my computer crashes and I get the BSOD with this message: BSOD: 0x000000AB SESSION_HAS_VALID_POOL_ON_EXIT

All my computer hardware is up to date, and compatible. How do I fix this so it will never happen again? What does this mean?

System Specs:
Windows 7 Home Premium 32-bit
Intel Pentium 4 Prescott 3.2 ghz with hyperthreading
160 gb Maxtor hard drive
4gb (4 x 1gb) pc3200 ddr400 Super Talent RAM
380watt Antec EarthWatts power supply
NVIDIA GeForce 8400 GS (drivers are all up to date on this) pci version
CD/DVD Drive

Virus Protection: AVG Anti-Virus Free 2012

Here's the log:
Dump File : 010512-27828-01.dmp
Crash Time : 1/5/2012 1:00:38 PM
Bug Check Code : 0x000000ab
Parameter 1 : 0x00000001
Parameter 2 : 0x00000188
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d23f8
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17713 (win7sp1_gdr.111025-1505)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d23f8
Stack Address 1 : ntoskrnl.exe+27bcfb
Stack Address 2 : ntoskrnl.exe+3140bc
Stack Address 3 : ntoskrnl.exe+2519da
Computer Name :
Full Path : C:\Windows\Minidump\010512-27828-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 153,040

My System SpecsSystem Spec

05 Jan 2012   #2

Win 7 Ultimate 64-bit. SP1.


Initially the following actions might prevent an error like this from happening again:

  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.



Disk Check

Resolving stop (blue screen) errors in Windows 7
My System SpecsSystem Spec
05 Jan 2012   #3

Windows 7 Home Premium 32bit

Did the RAM test and Hard Drive error test, and both came clean (no errors on either). But, right after I completed the hard drive test, I got a BSOD: 0x0000005A CRITICAL_SERVICE_FAILED

JMH, I always do those 3 steps.

I don't know why I keep getting blue screens! This is very frustrating! I just want a problem free system.

EDIT: Should I uninstall AVG Antivirus , and use MSE instead? I heard AVG can give BSOD's, but I'm not sure if this is true.

In all of my .dmp files, I always see "ntoskrnl.exe" highlighted.
My System SpecsSystem Spec

05 Jan 2012   #4

Win 7 Ultimate 64-bit. SP1.

> Suggest you leave AVG at this stage until your latest DMP is analyzed.

> If you are overclocking STOP!

> Fill in your System Specs if you require more help please.
It better enables up to assist you.

Attachment 191703

> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
05 Jan 2012   #5

Win 7 Ultimate 64-bit. SP1.


Are you dual booting or having problems booting up or shutting down?
My System SpecsSystem Spec
05 Jan 2012   #6

Windows 7 Home Premium 32bit

Nope, I'm not having problems booting up or shutting down, nor am I overclocking. What I actually did was download a program called "slimdrivers", and it detected some out of date drivers. Needless to say, some of the new drivers it suggested installed, and some didn't. So we'll see if I still get this BSOD with some of these new drivers I installed. My guess is it's a hardware issue.
My System SpecsSystem Spec
23 Oct 2013   #7

64bit windows 8

for windows 8, anyway

MS fixed the issue with the August 2013 Update:
Windows-based computer crashes when you restart, shut down, or log off from the computer
Windows-based computer crashes when you restart, shut down, or log off from the computer
Assume that you select the Display pointer trails option in the Mouse Properties dialog box on a computer that is running Windows 8, Windows RT, or Windows Server 2012. When you restart, shut down, or log off from the computer, the computer may crash.
Note This issue usually occurs when you use a touch screen.
To resolve this issue, install update rollup 2862768. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2862768 Windows RT, Windows 8, and Windows Server 2012 update rollup: August 2013
How to obtain the update
Windows Update
To obtain this update from Windows Update, follow these steps:1.Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
2.Tap or click Settings
3. In the search box, type Windows Update.
4.Tap or click Install optional updates.
Microsoft Download Center
You can also obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the Microsoft Download Center
, and then search for KB2862768.
Windows RT, Windows 8, and Windows Server 2012 update rollup: August 2013
Windows-based computer crashes when you restart, shut down, or log off from the computer
My System SpecsSystem Spec
23 Oct 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64

That fix is for bug found in Windows 8 with the GDI found in the Windows subsystem (win32k.sys), and isn't related to Windows 7.

I've written about it here -
My System SpecsSystem Spec
24 Oct 2013   #9

64bit windows 8

Ok, sorry, I took liberties in posting it here, but well intentioned as I had problems locating the solution to the problem in my windows 8, but this thread comes up in a search for the SESSION_HAS_VALID_POOL_ON_EXIT , so I thought would be useful to others as it would have been for me, and it was an old discussion. Anyway my apologies.
My System SpecsSystem Spec


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