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Windows 7: Explorer.exe frequently crashes: Exception Code 0xc0000005

05 Jan 2012   #1
diofree

Windows 7 HP 64Bit
 
 
Explorer.exe frequently crashes: Exception Code 0xc0000005

Anyone have any idea what is going on? It seems to crash quite alot whenever I "click" on folders and shortcuts in explorer. I can't figure out what's going on?

Help?!

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0xfb4
Faulting application start time: 0x01cccbea9be513cb
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 158c73aa-37e4-11e1-bec1-6cf049741dea


My System SpecsSystem Spec
.

05 Jan 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

When system errors are present, it can be due to one of three causes:
  1. System file corruption.
  2. Faulting hardware.
  3. An underlying driver problem conflicting with the system.
Run SFC /SCANNOW Command - System File Checker to check for system file corruption.

Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete.

Then follow the http://www.sevenforums.com/crashes-d...tructions.html so we can help you as the information you provided was too vague to determine other possible causes.

Also, look at the post I just made for someone with a similar problem in: http://www.sevenforums.com/crashes-d...-anything.html
My System SpecsSystem Spec
06 Jan 2012   #3
diofree

Windows 7 HP 64Bit
 
 

Thank you kind sir (or maddam)!

After posting last night I browsed some other threads and came across one that suggested the windows context menu for .7zip could be the culprit. I tried disabling that and will see if the errors cease today.

If they do not, I will proceed with your clear step-by-step process.

For Step3, you still want me to follow BSOD posting procedures even though this is not a BSOD, correct?

Thanks again. I'll get back to you!
My System SpecsSystem Spec
.


06 Jan 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by diofree View Post
Thank you kind sir (or maddam)!

After posting last night I browsed some other threads and came across one that suggested the windows context menu for .7zip could be the culprit. I tried disabling that and will see if the errors cease today.

If they do not, I will proceed with your clear step-by-step process.

For Step3, you still want me to follow BSOD posting procedures even though this is not a BSOD, correct?

Thanks again. I'll get back to you!
No problem. And I'm a sir. For clarification: the reason I asked for you to follow the blue screen posting instructions is the files include information about application and system errors that may point to the cause of your problem. I realize you do not have an actual blue screen crash. It is just a good information gathering step for us helping to have more information about your system and possible causes or underlying issues.
My System SpecsSystem Spec
22 Jan 2012   #5
diofree

Windows 7 HP 64Bit
 
 

Thanks again Writh

So far so good over here. I've uninstalled the 7zip context menu as well as the spybot2 context menu.
Since then, I've had no crashes!
My System SpecsSystem Spec
22 Jan 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by diofree View Post
Thanks again Writh

So far so good over here. I've uninstalled the 7zip context menu as well as the spybot2 context menu.
Since then, I've had no crashes!
Awesome. Glad your problem was solved.
My System SpecsSystem Spec
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 Explorer.exe frequently crashes: Exception Code 0xc0000005




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