BSOD when trying to open projects on Protools 8 LE

V

Van Scurvy

New member
Local time
11:02 PM
Messages
2
Hi, I just recently got a new motherboard and video card for my computer. I had to reinstall my Windows 7 Pro, and therefore all of my programs. Whenever I open a saved project in Protools 8 LE I get the BSOD mid-load.

I saw this similar thread:
http://www.sevenforums.com/crashes-...eeps-crashing-bsod-after-opening-project.html

and followed the instructions for getting the dump file. It's attached.

Any idea what is going wrong?

Thanks
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Sempron 3600+ 92 (2Gig)3 GB Ram
OS
Windows 7 Professional 64bit
CPU
AMD Sempron 3600+ 92 (2Gig)
Memory
3 GB Ram
Please provide this information: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

The memory dump blames the dalwdm.sys driver (dated from 2008) which is a component of the Pro Tools program.
This website states that the program is compatible with 64 bit versions of Win7: Windows 7 Compatibility for Pro Tools: Drivers, Updates, Downloads

I would suggest uninstalling the program and reinstalling a fresh copy of the program. AFAIK, this version is no longer supported by the manufacturer - so you may have to get the download from one of the shareware sites on the web.

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-19406-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan  5 21:50:07.044 2012 (UTC - 5:00)
System Uptime: 0 days 0:58:32.135
*** WARNING: Unable to verify timestamp for dalwdm.sys
*** ERROR: Module load completed but symbols could not be loaded for dalwdm.sys
Probably caused by : dalwdm.sys ( dalwdm+ffe4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ProToolsLE.exe
FAILURE_BUCKET_ID:  X64_0x3B_dalwdm+ffe4
Bugcheck code 0000003B
Arguments 00000000`c0000046 fffff800`02909590 fffff880`04911000 00000000`00000000
BiosVersion =  5.07
BiosReleaseDate = 03/19/2007
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Cool, thanks, I'm gonna try uninstall and reinstall
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Sempron 3600+ 92 (2Gig)3 GB Ram
OS
Windows 7 Professional 64bit
CPU
AMD Sempron 3600+ 92 (2Gig)
Memory
3 GB Ram
You must log in or register to reply here.

Similar threads

Solved BSOD f4 when trying to open Elsword
Replies
3
Views
2K
Arc
Arc
Solved Batch Files not working when trying to open programs
Replies
6
Views
9K
MilesAhead
MilesAhead
BSOD when trying to open Chrome or IE
Replies
4
Views
2K
Arc
Arc
Solved BSOD from nvlddmkm (running verifier) when trying to open GeForce Exp
2
Replies
22
Views
7K
Chowderdude
C
Solved Windows Explorer crashes when trying to open certain file properties
Replies
17
Views
27K
Ztruker
Ztruker
Back
Top