Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Explorer.exe crashes then lose ability to open anything

06 Jan 2012   #1
wogboy112

Windows 7 Professional
 
 
Explorer.exe crashes then lose ability to open anything

Hi,

Hoping someone can help!

When I login to my work machine and open explorer or anything, Explorer.exe crashes and restarts. Once its restarted I can no longer open any programs or explorer. If I right click on the shortcut it appears to be missing the "open" command and double clicking doesn't work either.

I have scanned for viruses, using Trend, Avast, AVG and Panda. I have also scanned for MAlware using Malware bytes & Spybot and they did not find anything.

I have also logged on as a different user, this works fine. After that I recreated the profile and still explorer.exe is doing the same

Any help is appreciated as I dont want to rebuild this workistation.


My System SpecsSystem Spec
.
06 Jan 2012   #2
usasma
Microsoft MVP

 
 

Most likely a bad 3rd party shell extension that was only installed in your profile.
To check this, use this free tool: ShellExView - Shell Extension Manager For Windows

Selective disable the 3rd party (non-Microsoft) extensions to determine which one is causing the crashes.
Once you find out which one it is - re-enable it and then uninstall that program from your system.

Also, please provide this info so we can see if we can figure it out from the Event Viewer reports (even though you're not experiencing BSODs): http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
07 Jan 2012   #3
wogboy112

Windows 7 Professional
 
 

Hi,

Found the Extension and all is well! thanks for your quick help
My System SpecsSystem Spec
.

07 Jan 2012   #4
usasma
Microsoft MVP

 
 

Glad to hear it!
Thanks for letting us know!
My System SpecsSystem Spec
Reply

 Explorer.exe crashes then lose ability to open anything




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Explorer crashes when trying to open certain file properties
Hello everyone. I have been unable to view the properties of certain files. Whenever I select the file, right-click, and select Properties, Windows Explorer crashes and restarts. The same thing happens when I try to select Properties through the Organize menu dropdown. I found a couple of...
General Discussion
explorer.exe crashes when i open certain .mkv video folder
recently i downloaded a .mkv video and put it into a specific folder. but when i try to open that folder, my windows explorer crashes. anyone knows what happened? This is what it shows.. Problem signature: Problem Event Name: APPCRASH Application Name: explorer.exe Application...
General Discussion
Cannot open downloads folder windows explorer crashes
So i have been fighting this issue for days and i am at my wits end. I have bitdefender total security as my antivirus but i also run malwarebytes anti-malware and super anti-spyware. To attempt to fix this issue i have also run windows defender (found and fixed one issue but not the one causing...
General Discussion
Windows Explorer crashes after i open the Recycle Bin in Win 7!
windows 7 x64bit home sp1 hi when i open the recycle bin it crashes after 5 seconds: WITH GUEST ACCOUNT I DON'T HAVE THAT PROBLEM Problem signature: Problem Event Name: APPCRASH
BSOD Help and Support
explorer crashes when i open a certain folder
Hi guys, this problem really bothers me which about crash of explorer.exe when i open a specific folder and that is part of problem details i get problem event name: appcrach application name: explorer.exe application version:6.1.7601.17514 fault module name: msvcrt.dll Please people help...
Installation & Setup
Internet Explorer 9 - Enable or Disable Ability to Pin Sites
How to Enable or Disable Internet Explorer 9 Ability to Pin Sites Internet Explorer 9 (IE9) included a new feature to allow you to pin websites from within IE9 to the taskbar or Start Menu in Windows 7, and only in the Start Menu in Vista. This will show you how to enable or disable...
Tutorials


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App