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Windows 7: BSOD at random times - Error 1000007e

06 Jan 2012   #1
whiskey01

Windows 7 Ultimate X64
 
 
BSOD at random times - Error 1000007e

Hey Guys,

I've just installed a fresh copy of Windows 7 Ultimate x64

I had Windows XP, wiped it and installed 7.

My system is: Intel Core 2 6300, running 2 GB of ram and the hardware is approximately 3 to 4 years old.

After the new install I would get BSOD at random times; launching browsers, coming out of hibernation, running office.

I've attached dump data and system health report.

Thanks for your help!


My System SpecsSystem Spec
.

06 Jan 2012   #2
whiskey01

Windows 7 Ultimate X64
 
 

Sorry, this is what the crash report shows:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880048CAD35
BCP3: FFFFF8800266B8C8
BCP4: FFFFF8800266B120
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010512-17612-01.dmp
C:\Users\Winter\AppData\Local\Temp\WER-28922-0.sysdata.xml
My System SpecsSystem Spec
06 Jan 2012   #3
usasma
Microsoft MVP

 
 

Perfmon shows that this device doesn't have any drivers installed: "ACPI\\ATK0110\\1010110"
This is the ATK0110 ACPI driver for your motherboard. It's also a known BSOD problem if you install the 2004/2005 version - so when updating make sure that you get the latest available version (2009/2010).

SP1 isn't installed. Please do the following:
Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates
It looks like at least one of these memory dumps occurred during a sleep/hibernation transition - and the recommendation for that is to update all drivers. You also have a BSOD that blames your video drivers - and they date from 2009 - so driver updates are needed for that also.

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-17612-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jan  6 01:31:52.030 2012 (UTC - 5:00)
System Uptime: 2 days 1:32:29.152
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+82d35 )
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+82d35
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`048cad35 fffff880`0266b8c8 fffff880`0266b120
BiosVersion = ASUS P5NSLI ACPI BIOS Revision 1001
BiosReleaseDate = 12/28/2006
CPUID:        "Intel(R) Core(TM)2 CPU          6300  @ 1.86GHz"
MaxSpeed:     1860
CurrentSpeed: 1866
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010312-18844-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  3 23:58:28.973 2012 (UTC - 5:00)
System Uptime: 0 days 8:01:54.095
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`0006bc37 00000000`00000000 00000000`00000001
BiosVersion = ASUS P5NSLI ACPI BIOS Revision 1001
BiosReleaseDate = 12/28/2006
CPUID:        "Intel(R) Core(TM)2 CPU          6300  @ 1.86GHz"
MaxSpeed:     1860
CurrentSpeed: 1866
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
.


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 BSOD at random times - Error 1000007e




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