BSOD at random times - Error 1000007e


  1. Posts : 2
    Windows 7 Ultimate X64
       #1

    BSOD at random times - Error 1000007e


    Hey Guys,

    I've just installed a fresh copy of Windows 7 Ultimate x64

    I had Windows XP, wiped it and installed 7.

    My system is: Intel Core 2 6300, running 2 GB of ram and the hardware is approximately 3 to 4 years old.

    After the new install I would get BSOD at random times; launching browsers, coming out of hibernation, running office.

    I've attached dump data and system health report.

    Thanks for your help!
      My Computer


  2. Posts : 2
    Windows 7 Ultimate X64
    Thread Starter
       #2

    Sorry, this is what the crash report shows:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880048CAD35
    BCP3: FFFFF8800266B8C8
    BCP4: FFFFF8800266B120
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\010512-17612-01.dmp
    C:\Users\Winter\AppData\Local\Temp\WER-28922-0.sysdata.xml
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    Perfmon shows that this device doesn't have any drivers installed: "ACPI\\ATK0110\\1010110"
    This is the ATK0110 ACPI driver for your motherboard. It's also a known BSOD problem if you install the 2004/2005 version - so when updating make sure that you get the latest available version (2009/2010).

    SP1 isn't installed. Please do the following:
    Installing Windows 7 Service Pack 1
    1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
    2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
    3. Visit Windows Update and get all updates
    4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
    5. Visit Windows Update and get any other available updates
    It looks like at least one of these memory dumps occurred during a sleep/hibernation transition - and the recommendation for that is to update all drivers. You also have a BSOD that blames your video drivers - and they date from 2009 - so driver updates are needed for that also.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-17612-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Fri Jan  6 01:31:52.030 2012 (UTC - 5:00)
    System Uptime: 2 days 1:32:29.152
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+82d35 )
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+82d35
    Bugcheck code 1000007E
    Arguments ffffffff`c0000005 fffff880`048cad35 fffff880`0266b8c8 fffff880`0266b120
    BiosVersion = ASUS P5NSLI ACPI BIOS Revision 1001
    BiosReleaseDate = 12/28/2006
    CPUID:        "Intel(R) Core(TM)2 CPU          6300  @ 1.86GHz"
    MaxSpeed:     1860
    CurrentSpeed: 1866
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010312-18844-01.dmp]
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Tue Jan  3 23:58:28.973 2012 (UTC - 5:00)
    System Uptime: 0 days 8:01:54.095
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    BUGCHECK_STR:  0x4E_99
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    Bugcheck code 0000004E
    Arguments 00000000`00000099 00000000`0006bc37 00000000`00000000 00000000`00000001
    BiosVersion = ASUS P5NSLI ACPI BIOS Revision 1001
    BiosReleaseDate = 12/28/2006
    CPUID:        "Intel(R) Core(TM)2 CPU          6300  @ 1.86GHz"
    MaxSpeed:     1860
    CurrentSpeed: 1866
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


 

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