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Windows 7: Blue Screen - System Crash

06 Jan 2012   #1
brt

64 wind7 ultimate
 
 
Blue Screen - System Crash

Any ideas on what I can do, i would appreciat. is(new) pc crash 3-4 times a day.i attacht info,let me know if right filesor need any other...appreciat any help.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: 000001F1FFFFFF91
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001682163
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1



My System SpecsSystem Spec
.
06 Jan 2012   #2
brt

64 wind7 ultimate
 
 
New ( re) Build

Any ideas on what I can do, i would appreciat. is(new rebuild) pc crash 3-4 times a day.i attacht info,let me know if right filesor need any other...appreciat any help.
pc get with bad motherbord, replaced new one ...
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: 000001F1FFFFFF91
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001682163
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: 000001F1FFFFFF91
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001682163
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
My System SpecsSystem Spec
06 Jan 2012   #3
brt

64 wind7 ultimate
 
 

thank for this many(0) help,great forum....
My System SpecsSystem Spec
.

23 Jan 2012   #4
brt

64 wind7 ultimate
 
 

attachment ,can anybody help?
My System SpecsSystem Spec
23 Jan 2012   #5
brt

64 wind7 ultimate
 
 

i would like to know list reason why nobody help me?
My System SpecsSystem Spec
23 Jan 2012   #6
brt

64 wind7 ultimate
 
 

-System
-Provider[ Name] Microsoft-Windows-Kernel-EventTracing[ Guid] {B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}
EventID2Version0Level2Task2Opcode12Keywords0x8000000000000010-TimeCreated[ SystemTime] 2012-01-18T18:34:57.830287500Z
EventRecordID75Correlation-Execution[ ProcessID] 980[ ThreadID] 3184
ChannelMicrosoft-Windows-Kernel-EventTracing/AdminComputerlaci-PC-Security[ UserID] S-1-5-19

-EventData
SessionNameFileNameErrorCode3221225485LoggingMode285212677
My System SpecsSystem Spec
24 Jan 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

I apologize that no one saw your thread had not received help. When you respond multiple times to your own thread, many of us helping see multiple replies and conclude that someone is already helping you.

Code:
  1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [J:\BSODDmpFiles\brt\Windows_NT6_BSOD_jcgriff2\012212-25958-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02c63000 PsLoadedModuleList = 0xfffff800`02ea8670 Debug session time: Sun Jan 22 14:18:14.380 2012 (UTC - 7:00) System Uptime: 0 days 0:17:45.301 Loading Kernel Symbols ............................................................... ................................................................ .................. Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 109b, 0, fffff8a00e223710} GetPointerFromAddress: unable to read from fffff80002f12100 Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonClose+43a ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_CALLER (c2) The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc. Arguments: Arg1: 0000000000000007, Attempt to free pool which was already freed Arg2: 000000000000109b, (reserved) Arg3: 0000000000000000, Memory contents of the pool block Arg4: fffff8a00e223710, Address of the block of pool being deallocated Debugging Details: ------------------ POOL_ADDRESS: fffff8a00e223710 FREED_POOL_TAG: CM39 BUGCHECK_STR: 0xc2_7_CM39 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: VSSVC.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002e0dbe9 to fffff80002cdfc40 STACK_TEXT: fffff880`08427558 fffff800`02e0dbe9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`00000000 : nt!KeBugCheckEx fffff880`08427560 fffff880`012aa27a : fffffa80`07b99180 fffff880`08427a80 fffff8a0`044a74e0 00000000`00000009 : nt!ExDeferredFreePool+0x1201 fffff880`08427610 fffff880`01299357 : fffffa80`075422d0 fffff8a0`044a7610 fffff8a0`044a74e0 fffffa80`07b99180 : Ntfs!NtfsCommonClose+0x43a fffff880`084276e0 fffff880`01288291 : fffffa80`07b99180 00000000`00000400 fffff800`02e68901 00000000`00000003 : Ntfs!NtfsFspClose+0x15f fffff880`084277b0 fffff880`01290fad : fffffa80`06cce010 fffffa80`07b99180 00000000`00120101 00000000`00000000 : Ntfs!NtfsFlushVolume+0x75 fffff880`084278e0 fffff880`012916b4 : fffffa80`06cce010 fffffa80`0b1bec10 fffffa80`095189b0 00000000`00000000 : Ntfs!NtfsCommonFlushBuffers+0x459 fffff880`084279c0 fffff880`0108dbcf : fffffa80`0b1befb0 fffffa80`0b1bec10 fffffa80`06cce010 fffff880`084279e8 : Ntfs!NtfsFsdFlushBuffers+0x104 fffff880`08427a30 fffff880`0108c6df : fffffa80`07940de0 00000000`00000000 fffffa80`07940d00 fffffa80`0b1bec10 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f fffff880`08427ac0 fffff800`02fe821b : 00000000`00000002 fffffa80`095189b0 00000000`00000000 fffffa80`0b1bec10 : fltmgr!FltpDispatch+0xcf fffff880`08427b20 fffff800`02f7cb85 : fffffa80`0b1bec10 fffffa80`08d5db60 fffffa80`095189b0 fffff880`02fd5180 : nt!IopSynchronousServiceTail+0xfb fffff880`08427b90 fffff800`02cdeed3 : fffffa80`08d5db60 00000000`ffe62270 fffffa80`07940de0 fffffa80`095189b0 : nt!NtFlushBuffersFile+0x171 fffff880`08427c20 00000000`774c17ca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0213f848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774c17ca STACK_COMMAND: kb FOLLOWUP_IP: Ntfs!NtfsCommonClose+43a fffff880`012aa27a 488b07 mov rax,qword ptr [rdi] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: Ntfs!NtfsCommonClose+43a FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d79997b FAILURE_BUCKET_ID: X64_0xc2_7_CM39_Ntfs!NtfsCommonClose+43a BUCKET_ID: X64_0xc2_7_CM39_Ntfs!NtfsCommonClose+43a Followup: MachineOwner ---------
  2. Loading Dump File [J:\BSODDmpFiles\brt\Windows_NT6_BSOD_jcgriff2\012212-22011-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`0341c000 PsLoadedModuleList = 0xfffff800`03661670 Debug session time: Sun Jan 22 18:42:09.975 2012 (UTC - 7:00) System Uptime: 0 days 1:22:36.912 Loading Kernel Symbols ............................................................... ................................................................ ........................... Loading User Symbols Loading unloaded module list ....... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff800037934ce, 0, 90} Probably caused by : win32k.sys ( win32k!DrvEnumDisplayDevices+655 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff800037934ce, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000090, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!ObpLookupObjectName+21e fffff800`037934ce 498bb890000000 mov rdi,qword ptr [r8+90h] EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000090 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036cb100 0000000000000090 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. BUGCHECK_STR: 0x1E_c0000005 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: iexplore.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff8800af4b910 -- (.trap 0xfffff8800af4b910) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=00000000000000d4 rbx=0000000000000000 rcx=fffff8a0011b4db0 rdx=000000000000007a rsi=0000000000000000 rdi=0000000000000000 rip=fffff800037934ce rsp=fffff8800af4baa0 rbp=fffffa800ac461c8 r8=0000000000000000 r9=0000000000000000 r10=fffff8a00009f160 r11=00000000000f003f r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz ac pe cy nt!ObpLookupObjectName+0x21e: fffff800`037934ce 498bb890000000 mov rdi,qword ptr [r8+90h] ds:00000000`00000090=???????????????? Resetting default scope LOCK_ADDRESS: fffff80003697b80 -- (!locks fffff80003697b80) Resource @ nt!PiEngineLock (0xfffff80003697b80) Available WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted. WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted. 1 total locks PNP_TRIAGE: Lock address : 0xfffff80003697b80 Thread Count : 0 Thread address: 0x0000000000000000 Thread wait : 0x0 LAST_CONTROL_TRANSFER: from fffff800034e4588 to fffff80003498c40 STACK_TEXT: fffff880`0af4b088 fffff800`034e4588 : 00000000`0000001e ffffffff`c0000005 fffff800`037934ce 00000000`00000000 : nt!KeBugCheckEx fffff880`0af4b090 fffff800`034982c2 : fffff880`0af4b868 fffff800`0341c000 fffff880`0af4b910 fffff8a0`0009f130 : nt! ?? ::FNODOBFM::`string'+0x4977d fffff880`0af4b730 fffff800`03496e3a : 00000000`00000000 00000000`00000090 00000000`00000000 fffff800`0341c000 : nt!KiExceptionDispatch+0xc2 fffff880`0af4b910 fffff800`037934ce : 00000000`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a fffff880`0af4baa0 fffff800`03794a56 : ffffffff`80000034 fffffa80`0ac46010 fffff880`0af4bd70 fffffa80`0674d7b0 : nt!ObpLookupObjectName+0x21e fffff880`0af4bb90 fffff800`037682bc : fffff8a0`00023010 00000000`00000000 fffff8a0`0a347100 fffff800`035c7fbd : nt!ObOpenObjectByName+0x306 fffff880`0af4bc60 fffff800`03773392 : fffff880`0af4c078 00000000`00020019 fffff880`0af4bfb0 00000000`00000000 : nt!CmOpenKey+0x28a fffff880`0af4bdb0 fffff800`03497ed3 : fffff8a0`00152130 fffff800`036e94de fffff8a0`00000019 fffff880`0af4be70 : nt!NtOpenKey+0x12 fffff880`0af4bdf0 fffff800`03494470 : fffff800`03707e58 00000000`00000100 00000000`00000348 fffffa80`066a39e0 : nt!KiSystemServiceCopyEnd+0x13 fffff880`0af4bf88 fffff800`03707e58 : 00000000`00000100 00000000`00000348 fffffa80`066a39e0 00000000`00000000 : nt!KiServiceLinkage fffff880`0af4bf90 fffff800`03707e11 : 00000000`00000000 00000000`00000100 00000000`00000000 00000000`00000000 : nt!IopOpenRegistryKeyEx+0x38 fffff880`0af4bff0 fffff800`03708141 : 00000000`00000001 fffffa80`074e6060 fffffa80`072016e0 00000000`00000401 : nt!PnpDeviceObjectToDeviceInstance+0x39 fffff880`0af4c020 fffff800`03708318 : 00000000`00000000 00000000`00000007 fffffa80`072016e0 00000000`00000000 : nt!PiGetDeviceRegistryProperty+0x75 fffff880`0af4c180 fffff960`002418c5 : 00000000`00000042 00000000`00000000 fffff900`c2295010 00000000`0000007f : nt!IoGetDeviceProperty+0xbc fffff880`0af4c260 fffff960`00161bb8 : 00000000`00000000 00000000`00000000 fffff880`0af4c480 fffffa80`0a59fa90 : win32k!DrvEnumDisplayDevices+0x655 fffff880`0af4c450 fffff800`03497ed3 : fffffa80`0b697990 fffff880`0af4c520 00000000`00000000 00000000`00000020 : win32k!NtUserEnumDisplayDevices+0x98 fffff880`0af4c4a0 00000000`755c0d4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`030bcb98 fffff800`03490210 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x755c0d4a fffff880`0af4c880 fffff900`c065f0c0 : 00000000`00000000 00000058`00000578 fffff800`034a282b 00000000`00002bf2 : nt!KiCallUserMode fffff880`0af4c888 00000000`00000000 : 00000058`00000578 fffff800`034a282b 00000000`00002bf2 fffff880`0af4cdb0 : 0xfffff900`c065f0c0 STACK_COMMAND: kb FOLLOWUP_IP: win32k!DrvEnumDisplayDevices+655 fffff960`002418c5 3d230000c0 cmp eax,0C0000023h SYMBOL_STACK_INDEX: e SYMBOL_NAME: win32k!DrvEnumDisplayDevices+655 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ecdcd5a FAILURE_BUCKET_ID: X64_0x1E_c0000005_win32k!DrvEnumDisplayDevices+655 BUCKET_ID: X64_0x1E_c0000005_win32k!DrvEnumDisplayDevices+655 Followup: MachineOwner ---------
  3. Loading Dump File [J:\BSODDmpFiles\brt\Windows_NT6_BSOD_jcgriff2\012212-20326-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03459000 PsLoadedModuleList = 0xfffff800`0369e670 Debug session time: Sun Jan 22 21:14:31.916 2012 (UTC - 7:00) System Uptime: 0 days 0:46:15.243 Loading Kernel Symbols ............................................................... ................................................................ .......................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 109b, acee, fffff8a00a8e9b30} GetPointerFromAddress: unable to read from fffff80003708100 Probably caused by : ntkrnlmp.exe ( nt!IopDeleteFile+168 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_POOL_CALLER (c2) The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc. Arguments: Arg1: 0000000000000007, Attempt to free pool which was already freed Arg2: 000000000000109b, (reserved) Arg3: 000000000000acee, Memory contents of the pool block Arg4: fffff8a00a8e9b30, Address of the block of pool being deallocated Debugging Details: ------------------ POOL_ADDRESS: fffff8a00a8e9b30 FREED_POOL_TAG: MPsc BUGCHECK_STR: 0xc2_7_MPsc CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: mscorsvw.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80003603be9 to fffff800034d5c40 STACK_TEXT: fffff880`07465998 fffff800`03603be9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`0000acee : nt!KeBugCheckEx fffff880`074659a0 fffff800`037d23d8 : fffffa80`07604e60 00000000`00000001 fffffa80`0789d030 fffffa80`07604e60 : nt!ExDeferredFreePool+0x1201 fffff880`07465a50 fffff800`034dfaf4 : 00000000`00000001 fffffa80`0a5b7960 fffffa80`0671bc90 fffffa80`072b3600 : nt!IopDeleteFile+0x168 fffff880`07465ae0 fffff800`037ccf44 : fffffa80`0a5b7960 00000000`00000000 fffffa80`0d564b60 00000000`00000000 : nt!ObfDereferenceObject+0xd4 fffff880`07465b40 fffff800`037cd4f4 : 00000000`00000410 fffffa80`0a5b7960 fffff8a0`0845ce60 00000000`00000410 : nt!ObpCloseHandleTableEntry+0xc4 fffff880`07465bd0 fffff800`034d4ed3 : fffffa80`0d564b60 fffff880`07465ca0 00000000`00000410 00000000`0263db98 : nt!ObpCloseHandle+0x94 fffff880`07465c20 00000000`7771140a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`01ead888 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7771140a STACK_COMMAND: kb FOLLOWUP_IP: nt!IopDeleteFile+168 fffff800`037d23d8 488b8bb0000000 mov rcx,qword ptr [rbx+0B0h] SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!IopDeleteFile+168 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 FAILURE_BUCKET_ID: X64_0xc2_7_MPsc_nt!IopDeleteFile+168 BUCKET_ID: X64_0xc2_7_MPsc_nt!IopDeleteFile+168 Followup: MachineOwner ---------
  1. Possible cause is Drivers... Yours was prompted by the Volume Shadow Copy service. This is likely backup related, but it could also be due to corrupted Windows files.
  2. Possible causes are Memory problems... Viruses... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Drivers...
    Thanks to JMH for helping with my understanding of this crash.
  3. Possible cause is Drivers... Yours was prompted by a part of the .NET framework. Could be due to corrupted Windows files.

Thanks to Dave76 for help understanding possible causes.

We will start with the common problems first (see bold possible causes). Do the following steps and test after each to see if stability increases (the memory tests you can run concurrently as they will not increase stability unless you are forced to move modules around). Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.
  • If you are overclocking anything, please stop.


  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log



  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors. Post back if it continues to show errors after the third run or if the first run comes back with no integrity violations.


  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. Run Driver Verifier

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
My System SpecsSystem Spec
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