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Windows 7: stop:0x000000c9

06 Jan 2012   #1
neo24gr

windows 7 64bit
 
 
stop:0x000000c9

hello.
i run driver verifier and after that i had bsod while i starting from sleep mode.
error was...

sto:0x000000c9 , usbstor.sys
please any help?


My System SpecsSystem Spec
.
06 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> The following actions might prevent an error like this from happening again:
  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.
Disk Check



> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
13 Jan 2012   #3
neo24gr

windows 7 64bit
 
 

now ia have error 0x000000124.after last upadates...
here is minidump.
My System SpecsSystem Spec
.

13 Jan 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> Your .dmp file shows a stop error of 0x124 which is a general hardware error.
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.



You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try


> If you can boot


Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files


My System SpecsSystem Spec
Reply

 stop:0x000000c9




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