Appcrash


  1. Thunderzues
    Posts : 1
    32 bit windows ult.
       New #1

    Appcrash


    Problem Event Name: APPCRASH
    Application Name: Flash.exe
    Application Version: 11.0.0.485
    Application Timestamp: 4badda9d
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7b96e
    Exception Code: c0150010
    Exception Offset: 00083f7e
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 2865
    Additional Information 2: 2865b1bb537c4d5e61b79207bc968f0a
    Additional Information 3: 67c6
    Additional Information 4: 67c6852a6c16f9cec8e906d1f68cd0d8
      My Computer
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2


    > Event viewer.
    It could be useful to know the Event ID & Source.
    Type eventvwr in search and go to the windows log>application tab.
    Look for errors that have red in the left hand column that say app hang, or app crash, or anything relating to this CURRENT problem.
    When you find any make a screenshot and upload them to us.
    What information appears in event logs (Event Viewer)?

    > Your error message indicated that “ntdll.dll” is the faulting module.
    Please run the command SFC.
    Type the following command to an elevated command prompt, and then press ENTER:
    sfc /scannow
    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
    Let us know the message at the end.

    > Have you tried upgrading to the most recent Flash version?

    > Fill in your System Specs.

    Attachment 192493
    Last edited by JMH; 13 Jan 2012 at 01:49.
      My Computer
    Quote Quote

 

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