Solved BSOD(0x124, 0x7E, 0x1E) and Hard Freezes

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meuqsaco

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Hello, I need to type this really fast as my system is constantly giving me BSOD and Hard Freezes.

Specs:

VGA: Nvidia GTX 570
PSU: FSP Aurum Gold 700
Motherboard: Asus P867P Pro
Memory: Kingston HyperX 1600 2x4gb
Processor: Intel I7 2600
OS: Windows 7 64

It was only happening when gaming and only hard freezing, but after I formatted and installed newest drivers, it's happening everywhere and constantly. This computer is 6 months old and was working flawlessly, but suddenly started giving errors for the past 2 months or so, at increasing frequency.

The BSOD I got so far, were 0x124, 0x7E and 0x1E. The only one that was saved by the system was 0x124, because it would freeze during dump also. The temps and voltages seems all perfect and I really don't know what to do anymore. I have ran memtest and got 3 passes and 0 errors. I even bought a new CPU cooler thinking it was too hot.

A strange thing I noticed is that the bios is setting the memory frequency incorrectly. It is a 1600 memory, but bios set it to 1333.

Attached is the only dump windows saved.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
Just to complement, it also hard locked during memtest and also during Windows memory diagnostic tool. I'm starting to think this is a bad memory, but I wonder why these problems did not happen when I bought the computer and used it for many months.

Edit: It passed 3 times on memtest and once on windows memory diagnostic tool, though.
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
Now it froze on chkdsk. Also a new dump while using internet that windows could save. 0x101

This is unbelievable. Hard locks and 4 types of BSOD.
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
Well, I was reinstalling Windows 7 to see if drivers were the issue, since I have all the stock drivers in CD, that I know function very well and guess what happened? I got a hard lock when installing Windows. I guess this makes it definatly a hardware problem, probably CPU due to the last mini dump I attached...

I tried removing one stick of ram and it locked, then switched by the other one and another lock. I need a spare CPU now to see if it really is the problem... I hope it's still under warranty.
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
I'm running Prime 95 and it's not making the locks come any faster. Temps are below 60 also... What do you guys think? Maybe the motherboard? Any tips before I try finding parts to borrow and test?
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
Updated BIOS, reseatted CPU, RAM, HD, VGA and unplugged everything not needed. Still locking.

Edit: It locked when I ran prime95 and furmark at the same time after 20 minutes or so. I have rebooted and ran prime95 for over 1 hour without any problems. Attached is the screenshot of temps and voltage during prime95 run. I will now run furmark by itself and see if the VGA is locking up the system. At least it seems updating the BIOS improved system stability, as it would lock withing 1 - 20 minutes of powering system up.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
Can anyone confirm if freezing while installing windows on a formatted HD, can only be hardware problem? If yes, I'm going to take to the tech support store and see if they can narrow which part has a problem.
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
meuqsaco said:
Can anyone confirm if freezing while installing windows on a formatted HD, can only be hardware problem? If yes, I'm going to take to the tech support store and see if they can narrow which part has a problem.
Click to expand...

Given that re-installing Windows did not fix the problem, it is probably a hardware issue, but I would have to ask a few questions to be sure. What programs, if any, have you installed since doing a clean install of Windows?

This seems more likely to be a RAM related or motherboard related issue than CPU. CPU problems are very rare. If you want the CPU tested, take it to a computer tech support store or get another CPU from a friend that is known to be compatible with your motherboard to test the motherboard.

A few steps to try (I realize you did these, but you did not specify whether you removed dust):
1. Shut down and turn off your computer
2. Unplug your computer from the outlet
3. Hold down the power button for 30 seconds (for your safety) to close the circuit and drain all residual power
4. Remove the case of your tower
5. Remove all components (including the CPU and CPU fan if you think they might be causing your issues) such as RAM, graphics card, USB cards, etc.
6. Blow out all dust from the motherboard and removed components using a can of compressed air or similar
7. Replace all components (if you remove the CPU, reapply cooling compound before re-seating the fan)
8. Put the case back on and plug the computer in and turn the computer on.

Post back the results.

Also, you can reset the BIOS to defaults to clear the CMOS, which can fix issues like what you are seeing. If you have a RAID controller, backup data before clearing the CMOS.

You may also want to follow the steps in http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html to see if you can resolve the problem through those.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Especially if you saw 0x124 bugchecks (WHEA_UNCORRECTABLE_ERROR), the CPU reported that there was a hardware error that it could not correct. Usually I would suggest starting with memory testing, although it could be anything. Your specs don't tell us anything about the system you're using, but if it's an OEM machine and under warranty, get it fixed/replaced. If it's one you purchased and put together, you're going to have to test yourself. However, if Prime95 didn't cause anything specific right away, usually that indicates a RAM or memory slot problem. If you have RAM from a working machine you can test (or another machine to test your RAM in), that's a good place to start.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 4790K @ 4.5GHz32GB DDR3Nvidia GeForce GTX970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
Thank you for the information. It seems I have found the error. I got a spare video card from a friend and so far I have played for 4 hours without any hard locks or BSOD. Also, running furmark with my video card always results in a hard lock in less than 5 minutes. I'm going to RMA it as I have lifetime warranty for it.

I'm gonna leave my friend playing for more hours just be sure, as I bought it in the United States, but live in a different country, so RMA will have some shipping costs.

Thank you all.
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
writhziden said:
meuqsaco said:
Can anyone confirm if freezing while installing windows on a formatted HD, can only be hardware problem? If yes, I'm going to take to the tech support store and see if they can narrow which part has a problem.
Click to expand...

Given that re-installing Windows did not fix the problem, it is probably a hardware issue, but I would have to ask a few questions to be sure. What programs, if any, have you installed since doing a clean install of Windows?

This seems more likely to be a RAM related or motherboard related issue than CPU. CPU problems are very rare. If you want the CPU tested, take it to a computer tech support store or get another CPU from a friend that is known to be compatible with your motherboard to test the motherboard.

A few steps to try (I realize you did these, but you did not specify whether you removed dust):
1. Shut down and turn off your computer
2. Unplug your computer from the outlet
3. Hold down the power button for 30 seconds (for your safety) to close the circuit and drain all residual power
4. Remove the case of your tower
5. Remove all components (including the CPU and CPU fan if you think they might be causing your issues) such as RAM, graphics card, USB cards, etc.
6. Blow out all dust from the motherboard and removed components using a can of compressed air or similar
7. Replace all components (if you remove the CPU, reapply cooling compound before re-seating the fan)
8. Put the case back on and plug the computer in and turn the computer on.

Post back the results.

Also, you can reset the BIOS to defaults to clear the CMOS, which can fix issues like what you are seeing. If you have a RAID controller, backup data before clearing the CMOS.

You may also want to follow the steps in http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html to see if you can resolve the problem through those.
Click to expand...

Hello, this is not entirely related to my problem, but my mobo is detecting my RAM speed and timings incorrectly. It is a Kingston HyperX 1600 mhz. The mobo set it to 1333 mhz and one if it's timings to 24, where manufactures says it should be 27. IF i reset my BIOS, do you think this can solve the issue? I remember my mobo used to set the speed and timings correctly...
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
You could try resetting the BIOS to see, but if you are no longer having problem after replacing your display card, recommend not touching anything.

If you do end up resetting BIOS settings and doing so does not fix the problem, set your BIOS settings to manual for your RAM and follow the specifications designed for the RAM for voltage and frequency (check the manufacturer site for your particular RAM).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Yeah, I've been setting it manually so far, but I was just curious anyway. I've already started the RMA process.

Thanks all for the support!
 

My Computer My Computer

At a glance

Windows 7 64 Ultimate
OS
Windows 7 64 Ultimate
No problem. Glad you got it sorted. :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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