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Windows 7: BSOD(0x124, 0x7E, 0x1E) and Hard Freezes

07 Jan 2012   #1

Windows 7 64 Ultimate
 
 
BSOD(0x124, 0x7E, 0x1E) and Hard Freezes

Hello, I need to type this really fast as my system is constantly giving me BSOD and Hard Freezes.

Specs:

VGA: Nvidia GTX 570
PSU: FSP Aurum Gold 700
Motherboard: Asus P867P Pro
Memory: Kingston HyperX 1600 2x4gb
Processor: Intel I7 2600
OS: Windows 7 64

It was only happening when gaming and only hard freezing, but after I formatted and installed newest drivers, it's happening everywhere and constantly. This computer is 6 months old and was working flawlessly, but suddenly started giving errors for the past 2 months or so, at increasing frequency.

The BSOD I got so far, were 0x124, 0x7E and 0x1E. The only one that was saved by the system was 0x124, because it would freeze during dump also. The temps and voltages seems all perfect and I really don't know what to do anymore. I have ran memtest and got 3 passes and 0 errors. I even bought a new CPU cooler thinking it was too hot.

A strange thing I noticed is that the bios is setting the memory frequency incorrectly. It is a 1600 memory, but bios set it to 1333.

Attached is the only dump windows saved.


My System SpecsSystem Spec
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07 Jan 2012   #2

Windows 7 64 Ultimate
 
 

Just to complement, it also hard locked during memtest and also during Windows memory diagnostic tool. I'm starting to think this is a bad memory, but I wonder why these problems did not happen when I bought the computer and used it for many months.

Edit: It passed 3 times on memtest and once on windows memory diagnostic tool, though.
My System SpecsSystem Spec
07 Jan 2012   #3

Windows 7 64 Ultimate
 
 

Now it froze on chkdsk. Also a new dump while using internet that windows could save. 0x101

This is unbelievable. Hard locks and 4 types of BSOD.
My System SpecsSystem Spec
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07 Jan 2012   #4

Windows 7 64 Ultimate
 
 

Well, I was reinstalling Windows 7 to see if drivers were the issue, since I have all the stock drivers in CD, that I know function very well and guess what happened? I got a hard lock when installing Windows. I guess this makes it definatly a hardware problem, probably CPU due to the last mini dump I attached...

I tried removing one stick of ram and it locked, then switched by the other one and another lock. I need a spare CPU now to see if it really is the problem... I hope it's still under warranty.
My System SpecsSystem Spec
07 Jan 2012   #5

Windows 7 64 Ultimate
 
 

I'm running Prime 95 and it's not making the locks come any faster. Temps are below 60 also... What do you guys think? Maybe the motherboard? Any tips before I try finding parts to borrow and test?
My System SpecsSystem Spec
07 Jan 2012   #6

Windows 7 64 Ultimate
 
 

Updated BIOS, reseatted CPU, RAM, HD, VGA and unplugged everything not needed. Still locking.

Edit: It locked when I ran prime95 and furmark at the same time after 20 minutes or so. I have rebooted and ran prime95 for over 1 hour without any problems. Attached is the screenshot of temps and voltage during prime95 run. I will now run furmark by itself and see if the VGA is locking up the system. At least it seems updating the BIOS improved system stability, as it would lock withing 1 - 20 minutes of powering system up.
My System SpecsSystem Spec
07 Jan 2012   #7

Windows 7 64 Ultimate
 
 

Can anyone confirm if freezing while installing windows on a formatted HD, can only be hardware problem? If yes, I'm going to take to the tech support store and see if they can narrow which part has a problem.
My System SpecsSystem Spec
07 Jan 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by meuqsaco View Post
Can anyone confirm if freezing while installing windows on a formatted HD, can only be hardware problem? If yes, I'm going to take to the tech support store and see if they can narrow which part has a problem.
Given that re-installing Windows did not fix the problem, it is probably a hardware issue, but I would have to ask a few questions to be sure. What programs, if any, have you installed since doing a clean install of Windows?

This seems more likely to be a RAM related or motherboard related issue than CPU. CPU problems are very rare. If you want the CPU tested, take it to a computer tech support store or get another CPU from a friend that is known to be compatible with your motherboard to test the motherboard.

A few steps to try (I realize you did these, but you did not specify whether you removed dust):
1. Shut down and turn off your computer
2. Unplug your computer from the outlet
3. Hold down the power button for 30 seconds (for your safety) to close the circuit and drain all residual power
4. Remove the case of your tower
5. Remove all components (including the CPU and CPU fan if you think they might be causing your issues) such as RAM, graphics card, USB cards, etc.
6. Blow out all dust from the motherboard and removed components using a can of compressed air or similar
7. Replace all components (if you remove the CPU, reapply cooling compound before re-seating the fan)
8. Put the case back on and plug the computer in and turn the computer on.

Post back the results.

Also, you can reset the BIOS to defaults to clear the CMOS, which can fix issues like what you are seeing. If you have a RAID controller, backup data before clearing the CMOS.

You may also want to follow the steps in Stop 0x124 - what it means and what to try to see if you can resolve the problem through those.
My System SpecsSystem Spec
08 Jan 2012   #9

Windows Server 2008 R2
 
 

Especially if you saw 0x124 bugchecks (WHEA_UNCORRECTABLE_ERROR), the CPU reported that there was a hardware error that it could not correct. Usually I would suggest starting with memory testing, although it could be anything. Your specs don't tell us anything about the system you're using, but if it's an OEM machine and under warranty, get it fixed/replaced. If it's one you purchased and put together, you're going to have to test yourself. However, if Prime95 didn't cause anything specific right away, usually that indicates a RAM or memory slot problem. If you have RAM from a working machine you can test (or another machine to test your RAM in), that's a good place to start.
My System SpecsSystem Spec
08 Jan 2012   #10

Windows 7 64 Ultimate
 
 

Thank you for the information. It seems I have found the error. I got a spare video card from a friend and so far I have played for 4 hours without any hard locks or BSOD. Also, running furmark with my video card always results in a hard lock in less than 5 minutes. I'm going to RMA it as I have lifetime warranty for it.

I'm gonna leave my friend playing for more hours just be sure, as I bought it in the United States, but live in a different country, so RMA will have some shipping costs.

Thank you all.
My System SpecsSystem Spec
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 BSOD(0x124, 0x7E, 0x1E) and Hard Freezes




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