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Windows 7: BSOD connecting to any lcd/led TVs via hdmi


07 Jan 2012   #1

Windows 7 Ultimate (6.1.7600)
 
 
BSOD connecting to any lcd/led TVs via hdmi

Hi everyone.

My friend's laptop has a problem when tries to connect to any LCD/LED TVs via HDMI. We have been trying updating/disabling some drivers but doesn't work. Always appears a BSOD. Could you help us please?

Here's the .zip file and system specs requested:
  • System Manufacturer/Model Number: HP Pavilion dv5-1235dx
  • OS: Windows 7 Enterprise (Full Retail) 32 Bit
  • OS Installation Age: 1 year
  • CPU: Intel Core 2 Duo T6400 @ 2.00 GHz
  • Memory: 4 GB

Note: The System Health Report it is in spanish. I hope not to be a big problem. And sorry for my bad english


My System SpecsSystem Spec
.

07 Jan 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jluisc79 View Post
Hi everyone.

My friend's laptop has a problem when tries to connect to any LCD/LED TVs via HDMI. We have been trying updating/disabling some drivers but doesn't work. Always appears a BSOD. Could you help us please?

Here's the .zip file and system specs requested:
  • System Manufacturer/Model Number: HP Pavilion dv5-1235dx
  • OS: Windows 7 Enterprise (Full Retail) 32 Bit
  • OS Installation Age: 1 year
  • CPU: Intel Core 2 Duo T6400 @ 2.00 GHz
  • Memory: 4 GB

Note: The System Health Report it is in spanish. I hope not to be a big problem. And sorry for my bad english

Virtually all of these were Related to igdkmd32.sys Intel Graphics Kernel Mode Driver.

I would re-install the newest version available.



Also of not these need updating.

Code:
Afc.sys    2/23/2005 1:58:55 AM    0x94f59000    0x94f61000        0x00008000    0x421c29af                        
SynTP.sys    6/20/2008 6:05:26 PM    0x94f02000    0x94f31380        0x0002f380    0x485c37b6                        
enecir.sys    9/4/2008 4:47:24 AM    0x94f41000    0x94f59000        0x00018000    0x48bfaeac                        
RTSTOR.SYS    9/19/2008 4:43:48 AM    0x953b3000    0x953c6000        0x00013000    0x48d37454                        
AGRSM.sys    11/10/2008 9:56:37 AM    0x9523d000    0x95343000        0x00106000    0x49184ba5                        
Rt86win7.sys    2/26/2009 4:04:22 AM    0x94eaf000    0x94ed4000        0x00025000    0x49a65b16                        
HpqKbFiltr.sys    4/29/2009 8:46:51 AM    0x94eec000    0x94ef5000        0x00009000    0x49f85a4b                        
spldr.sys    5/11/2009 11:13:47 AM    0x8b5e9000    0x8b5f1000        0x00008000    0x4a084ebb                        
IntcHdmi.sys    5/26/2009 6:12:34 AM    0x95350000    0x95373000        0x00023000    0x4a1bcea2
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
07 Jan 2012   #3

Windows 7 Ultimate (6.1.7600)
 
 

Thank you very much zigzag3143.

We downloaded the driver directly from Intel's webpage and not from Windows Update nor HP's support page.

That was the problem.

Thank you again for your quickly response.

Greetings from Monterrey, México.
My System SpecsSystem Spec
.


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 BSOD connecting to any lcd/led TVs via hdmi




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