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Windows 7: BSOD Playing League of Legends - Brand New Custom Built PC

07 Jan 2012   #1
Chaserjim

Windows 7 Home Premium
 
 
BSOD Playing League of Legends - Brand New Custom Built PC

Hi everyone - I appreciate anyone who can take the time to assist me with a re-occurring problem I am having. While playing League of Legends, I encounter a blue screen. There are other times where I let the PC idle and I come back and its just recovered from a BSOD on its own.

I am crashing at least 2-3 times daily.

I built this PC on my own , ordered the parts from newegg.com

Attached you will find a zip file of the System Health Rpt and the Windows_NT6_BSOD report.

Any and all help that you can give will be super appreciated. I work in IT so I am fairly competent if there are some high level instructions to follow.

Below is a quick and dirty System Info:

AMD Phenom(tm) X4 965 Prcoessor 3.40 Ghz
8.0 GB (7.75 GB usable) RAM
64 Bit OS Windows 7 Home Premium
1 TB HD
Radeon 6850 HD series


My System SpecsSystem Spec
.
07 Jan 2012   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Hi Chaserjim, and welcome to SF.

Try updating your Realtek network card driver...6/10/2009

**EDIT** This problem can also be stemming from DirectX
My System SpecsSystem Spec
07 Jan 2012   #3
Chaserjim

Windows 7 Home Premium
 
 

Hi , thanks for your help!

I have updated the Realtek network driver and am downloading Microsoft DirectX now. I hope this helps!

Please let me know if you are able to decipher anything else from the files that I uploaded!

Jim
My System SpecsSystem Spec
.

07 Jan 2012   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by Chaserjim View Post
Hi , thanks for your help!

I have updated the Realtek network driver and am downloading Microsoft DirectX now. I hope this helps!

Please let me know if you are able to decipher anything else from the files that I uploaded!

Jim
After these changes, if you continue to have BSODs, please perform same operation as you did above for file upload.
My System SpecsSystem Spec
09 Jan 2012   #5
Chaserjim

Windows 7 Home Premium
 
 

Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report
My System SpecsSystem Spec
09 Jan 2012   #6
Chaserjim

Windows 7 Home Premium
 
 

Lemur - anything?
My System SpecsSystem Spec
09 Jan 2012   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Chaserjim View Post
Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report

Related to Envy24HF.sys Envy24 Family Audio Controller WDM from IC Ensemble, Inc. Yours is from 2007. Needs to be updated or removed.

Also should run the update readiness tool then update to SP-1.


Please run the update readiness tool and then update to SP-1



Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
09 Jan 2012   #8
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Chaserjim View Post
Hi ,

I received another blue screen of death while ingame. I had performed the previous instructions but no success. Attached you will find the crash report

Related to Envy24HF.sys Envy24 Family Audio Controller WDM from IC Ensemble, Inc. Yours is from 2007. Needs to be updated or removed.

Also should run the update readiness tool then update to SP-1.


Please run the update readiness tool and then update to SP-1



Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

Learn how to install Windows 7 Service Pack 1 (SP1)
Thanks ZigZag. Work got in the way. Darn work!
My System SpecsSystem Spec
09 Jan 2012   #9
Chaserjim

Windows 7 Home Premium
 
 

I have sinced performed the instructions ZigZag has instructed me. I have removed the Envy Audio drivers and the sound car ( wasnt using it since i have a usb headset). Installed SP1 ... I will post crash reports if I have any new ones!

Thanks much guys!
My System SpecsSystem Spec
09 Jan 2012   #10
Chaserjim

Windows 7 Home Premium
 
 



Well , I was able to use the computer for about 3 hours before another BSOD. Please let me know what this report says and what I should do in order to correct it.

Thanks again to ZigZag and Lemur for all your efforts.

Attached is the new BSOD report.

Please let me know the next steps!

Jim
My System SpecsSystem Spec
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 BSOD Playing League of Legends - Brand New Custom Built PC




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