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Windows 7: BSOD Playing while Playing WoW or Watching Movies


07 Jan 2012   #1

Windows 7 Ultimate x64
 
 
BSOD Playing while Playing WoW or Watching Movies

Hello guys i'm new to this site but here is my problem when i get the BSOD while playing WoW or Watching shows in my comouter. If anyone can help me on this it would be great this has happen to me like 4 times already i'm not sure what is causing the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800B180028
BCP3: 00000000FA000000
BCP4: 0000000000400405
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\121911-13088-01.dmp
C:\Users\Saul\AppData\Local\Temp\WER-21496-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Zip File: Attachment 192088

AIDA64 Extreme Edition
--------------------------------------------------------------------------------


Version AIDA64 v2.00.1700
Benchmark Module 2.7.391-x64
Homepage http://www.aida64.com/
Report Type Report Wizard
Computer SAUL-PC
Generator Saul
Operating System Microsoft Windows 7 Ultimate 6.1.7601 (Windows 7 RTM)
Date 2012-01-08
Time 05:49

Summary
--------------------------------------------------------------------------------


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
Internet Explorer 9.0.8112.16421 (IE 9.0)
DirectX DirectX 11.0
Computer Name SAUL-PC
User Name Saul
Logon Domain Saul-PC
Date / Time 2012-01-08 / 05:49

Motherboard:
CPU Type QuadCore Intel Core i7-930, 2933 MHz (22 x 133)
Motherboard Name Asus Rampage III Extreme (1 PCI, 1 PCI-E x4, 4 PCI-E x16, 6 DDR3 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Tylersburg X58, Intel Nehalem
System Memory 12279 MB (DDR3-1066 DDR3 SDRAM)
DIMM1: Corsair Dominator CMP12GX3M3A1600C9 4 GB DDR3-1066 DDR3 SDRAM (6-6-6-18 @ 457 MHz)
DIMM3: Corsair Dominator CMP12GX3M3A1600C9 4 GB DDR3-1066 DDR3 SDRAM (6-6-6-18 @ 457 MHz)
DIMM5: Corsair Dominator CMP12GX3M3A1600C9 4 GB DDR3-1066 DDR3 SDRAM (6-6-6-18 @ 457 MHz)
BIOS Type AMI (10/03/11)
Communication Port BT Port (COM10)
Communication Port BT Port (COM11)
Communication Port BT Port (COM12)
Communication Port BT Port (COM13)
Communication Port BT Port (COM14)
Communication Port BT Port (COM20)
Communication Port BT Port (COM21)
Communication Port BT Port (COM22)
Communication Port BT Port (COM6)
Communication Port BT Port (COM7)

Display:
Video Adapter NVIDIA GeForce GTX 570 (1280 MB)
Video Adapter NVIDIA GeForce GTX 570 (1280 MB)
3D Accelerator nVIDIA GeForce GTX 570
Monitor Asus VE258 [25" LCD] (B5LMTF126788)

Multimedia:
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Audio Adapter Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio Controller

Storage:
IDE Controller Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
IDE Controller Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive Corsair CSSD-F60GB2 ATA Device (60 GB, SATA-II)
Disk Drive Hitachi HDP725025GLA380 ATA Device (250 GB, 7200 RPM, SATA-II)
Disk Drive Hitachi HDP725050GLA360 ATA Device (500 GB, 7200 RPM, SATA-II)
Optical Drive HL-DT-ST BD-RE GGW-H20L ATA Device (6x/2x/6x BD-RE)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 57138 MB (17676 MB free)
D: (NTFS) 99 MB (61 MB free)
E: (NTFS) 232.9 GB (152.2 GB free)
F: (NTFS) 465.8 GB (465.6 GB free)
Total Size 754.5 GB (635.2 GB free)

Input:
Keyboard Razer BlackWidow Ultimate
Keyboard Razer Naga
Mouse Razer BlackWidow Ultimate
Mouse Razer Naga

Network:
Primary IP Address
Primary MAC Address 30-46-9A-1B-9F-E2
Network Adapter Intel(R) 82567V-2 Gigabit Network Connection
Network Adapter RangeMax Dual Band Wireless-N USB Adapter (192.168.254.101)

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller VIA VT6308 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB1 Controller Intel 82801JB ICH10 - USB Universal Host Controller
USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
USB2 Controller Intel 82801JB ICH10 - USB2 Enhanced Host Controller
USB3 Controller NEC uPD720200 USB 3.0 Host Controller
USB Device Generic Bluetooth Radio
USB Device RangeMax Dual Band Wireless-N USB Adapter
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Input Device

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 1502
DMI System Manufacturer System manufacturer
DMI System Product System Product Name
DMI System Version System Version
DMI System Serial Number System Serial Number
DMI System UUID 6023001F-C6000001-21E220CF-301A75B7
DMI Motherboard Manufacturer ASUSTeK Computer INC.
DMI Motherboard Product Rampage III Extreme
DMI Motherboard Version Rev 1.xx
DMI Motherboard Serial Number 106050310000043
DMI Chassis Manufacturer Chassis Manufacture
DMI Chassis Version Chassis Version
DMI Chassis Serial Number Chassis Serial Number
DMI Chassis Asset Tag Asset-1234567890
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 6 / 3


My System SpecsSystem Spec
.

07 Jan 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Unfortunately, the information provided is a bit vague. Please read and follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with more information so we may better assist you.
My System SpecsSystem Spec
07 Jan 2012   #3

Windows 7 Ultimate x64
 
 

Sorry i'm new to this thing but i try to fix my post i hope it helps
My System SpecsSystem Spec
.


08 Jan 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Saul\BSOD Report\Windows_NT6_BSOD_jcgriff2\010712-13260-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304b000 PsLoadedModuleList = 0xfffff800`03290670
Debug session time: Sat Jan  7 13:12:42.805 2012 (UTC - 7:00)
System Uptime: 0 days 5:08:15.742
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800b12b028, fa000000, 400405}

Probably caused by : hardware

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800b12b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fa000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000400405, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`03090b58 fffff800`03014a3b : 00000000`00000124 00000000`00000000 fffffa80`0b12b028 00000000`fa000000 : nt!KeBugCheckEx
fffff880`03090b60 fffff800`031d8513 : 00000000`00000001 fffffa80`0ad54930 00000000`00000000 fffffa80`0ad54980 : hal!HalBugCheckSystem+0x1e3
fffff880`03090ba0 fffff800`03014700 : 00000000`00000728 fffffa80`0ad54930 fffff880`03090f30 fffff880`03090f00 : nt!WheaReportHwError+0x263
fffff880`03090c00 fffff800`03014052 : fffffa80`0ad54930 fffff880`03090f30 fffffa80`0ad54930 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`03090d50 fffff800`03013f0d : 00000000`00000008 00000000`00000001 fffff880`03090fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`03090d90 fffff800`03007e88 : fffff880`03088180 00000000`00002711 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`03090dc0 fffff800`030c652c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03090df0 fffff800`030c6393 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03090f30 fffff800`030d3f08 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`030b0ad0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeUpdateRunTime+0x68


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------
Your blue screen crashes are due to hardware Stop 0x124. Follow the steps in that link to try to resolve the problem.

Additionally, you have the following drivers that need to be updated. You can find information about drivers at Driver Reference and the manufacturers at Drivers and Downloads to obtain updates.
Code:
PCASp50a64	fffff880`06eee000	fffff880`06efa000	Tue Nov 28 19:45:19 2006 (456cf43f)	000172df		PCASp50a64.sys
jswpslwfx	fffff880`02d79000	fffff880`02d86000	Thu May 15 04:28:50 2008 (482c1062)	00011e66		jswpslwfx.sys
If you are unable to find updates for the above devices, consider replacing them with newer hardware/software with the same functionality.
My System SpecsSystem Spec
29 Jan 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Did you follow the steps in my previous post? Any luck finding what was making your system unstable?
My System SpecsSystem Spec
Reply

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