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Windows 7: BSOD ntoskrnl

23 Jan 2012   #31
gjrewerts

Window 7 Premium 64bit
 
 

I ran the sfc /scannow and it fails by found corrupt files but was unable to fix some of them log is in the file I attached but don't know what it means.


My System SpecsSystem Spec
.
24 Jan 2012   #32
gjrewerts

Window 7 Premium 64bit
 
 

Could I get some help for last posts?
My System SpecsSystem Spec
24 Jan 2012   #33
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gjrewerts View Post
Could I get some help for last posts?
The most recent Crash still is related to memory corruption. If I were you I might take another swipe at memtest. Doing one stick at a time.
My System SpecsSystem Spec
.

24 Jan 2012   #34
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Did you add a RAM card into your system?
Or is it the stock RAM that came with the system when new?

If you have added a RAM card, take it out in order to test for stability.

As zigzag3143 mentioned, the cash dumps point to memory corruption.
Run memtest86+ again, overnight is best.
Stop the test if you get any errors.

What is your current BIOS version?

From your System Event Logs:
Update MSE via Windows Update, if these updates are failing, let us know.
Code:
Event[21]:
  Log Name: System
  Source: Microsoft Antimalware
  Date: 2012-01-22T20:39:52.000
  Event ID: 3002
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rewerts-PC
  Description: 
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
 	Feature: Behavior Monitoring
 	Error Code: 0x80004005
 	Error description: Unspecified error 
 	Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa881434d4b8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002b03e11, address which referenced memory

Debugging Details:
------------------
PROCESS_NAME:  iTunes.exe
IMAGE_NAME:  memory_corruption
Un-install iTunes for testing purposes, you can re-install if another cause is found.
It is known to cause crashes on some systems.
Code:
Event[326]:
  Log Name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2012-01-21T21:13:22.000
  Event ID: 10000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rewerts-PC
  Description: 
Unable to start a DCOM Server: {DC0C2640-1415-4644-875C-6F4D769839BA}. The error:
"740"
Happened while starting this command:
"C:\Program Files (x86)\iTunes\iTunes.exe" -Embedding

Event[423]:
  Log Name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2012-01-21T21:03:11.000
  Event ID: 10000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rewerts-PC
  Description: 
Unable to start a DCOM Server: {DC0C2640-1415-4644-875C-6F4D769839BA}. The error:
"740"
Happened while starting this command:
"C:\Program Files (x86)\iTunes\iTunes.exe" -Embedding

This old driver for iTunes can be causing problems, as mentioned above, un-install iTunes for testing.
Out of date drivers:
Code:
GEARAspiWDM.sys Mon May 18 20:17:04 2009 - CD-ROM Class Filter Driver by Gear Software Also comes with iTunes
Go to the HP website and install all drivers that are newer than what you currently have, be sure to get the iaStor driver look for 'Intel Rapid Storage Technology Driver Update'. There is an indication that this driver may be involved in the crashes.
Go to this link and find your series and model: HP Pavilion Elite HPE-000 Desktop PC series Download drivers and software


From your Application Event Logs:

Have you been having a lot of Windows Update failures?
Code:
Event[0]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-01-22T20:45:29.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rewerts-PC
  Description: 
Fault bucket 1645294688, type 5
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.5.7601.17514
P2: c80003fa
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.5.7601.17514_e27b9b9da125ff6323755db07ba738c3c54b88bf_02cdbf77

Analysis symbol: 
Rechecking for solution: 0
Report Id: ac34afc4-4574-11e1-a57d-406186677e15
Report Status: 0
This is indicating hardware issues.
Code:
Event[3]:
  Log Name: Application
  Source: ESENT
  Date: 2012-01-22T20:45:16.000
  Event ID: 474
  Task: Database Page Cache
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rewerts-PC
  Description: 
wuaueng.dll (1040) SUS20ClientDataStore: The database page read from the file "C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" at offset 10878976 (0x0000000000a60000) (database page 331 (0x14B)) for 32768 (0x00008000) bytes failed verification due to a page checksum mismatch.  The expected checksum was [8b1d8b1dee8fa39a:d6a5d6a50c740112:e0811f7eda0f0174:4176be897fe50145] and the actual checksum was [757a8a856f28e0c2:d6a5d6a50c740112:5c265c26e70f0174:4176be897fe50145].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
My System SpecsSystem Spec
26 Jan 2012   #35
gjrewerts

Window 7 Premium 64bit
 
 

I ran the memtest86+ on one stick at a time for 4 passes on two and 20 on the other so all the memory tests haven't shown any problems.
My System SpecsSystem Spec
26 Jan 2012   #36
gjrewerts

Window 7 Premium 64bit
 
 


Dave76
Endeavor to Persevere








Join Date: Jun 2009

Windows 7 Ult x64 - SP1/ Windows 8 Dev Build x64
8,650 posts
Wanderer








Did you add a RAM card into your system?
Or is it the stock RAM that came with the system when new?

If you have added a RAM card, take it out in order to test for stability.

As zigzag3143 mentioned, the cash dumps point to memory corruption.
Run memtest86+ again, overnight is best.
Stop the test if you get any errors.

What is your current BIOS version?

From your System Event Logs:
Update MSE via Windows Update, if these updates are failing, let us know.


Did you add a RAM card into your system? No
Or is it the stock RAM that came with the system when new? This is the stock ram that came with the system.

If you have added a RAM card, take it out in order to test for stability.

As zigzag3143 mentioned, the cash dumps point to memory corruption.
Run memtest86+ again, overnight is best. I have ran it over night and no errors this time I ran one stick at a time but still no errors. 4 passes on two stick and 20 on the other
Stop the test if you get any errors.
My System SpecsSystem Spec
26 Jan 2012   #37
gjrewerts

Window 7 Premium 64bit
 
 

I check my system for update from HP and it said that every thing was uptodate so hopefully it is.l

I uninstalled all apple products (itunes)
While trying to uninstall apple products it crashed serveral times but eventually got it done.

I also reinstall the bios that I could find from HP it was an older version on the web than was on my system so install it anyway. Then I intall the intel drives I could find.
My System SpecsSystem Spec
27 Jan 2012   #38
gjrewerts

Window 7 Premium 64bit
 
 

After constant BSOD I finally got these uploaded.
I hope you can make some sense of all these crashes. This computer is almost totally useless.
My System SpecsSystem Spec
27 Jan 2012   #39
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Run 'sfc /scannow' three more times and re-boot after each run, it usually take a few runs with re-boots in between to get all the corrupt files fixed.
Windows can only fix a few things at a time, so it takes a couple runs to complete it.


These are important questions, please answer in your next post, we need this information in order to continue.
How many RAM cards do you have installed?
What is the capacity of each card?

Did you add a RAM card into your system after you bought it?
Or is it the stock RAM that came with the system when new?
My System SpecsSystem Spec
27 Jan 2012   #40
gjrewerts

Window 7 Premium 64bit
 
 

I have 3 Ram cards which are 2G each for total of 6G These were all the stock ram cards that come with the system. I have not added any new ones. The only thing that was done was that I had a Ram Problem and sent system back to be fix and HP replace some of the ram.
My System SpecsSystem Spec
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