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Windows 7: Random BSODs after putting computer to sleep or idling


07 Jan 2012   #1
octiceps

Windows 7 Home Premium x64 SP1 OEM
 
 
Random BSODs after putting computer to sleep or idling





I bought an ASUS G73JH gaming laptop 2 months ago and just started getting this random, inexplicable error. It's happened twice this last week and I have lost a considerable amount of unsaved work because of it.

What happened the first time was I put my laptop to sleep in order to do something else and when I came back it had shut down by itself. After booting it back up the first thing that was displayed was the window in the images above. I don't know if my computer actually had a BSOD before it shut down because I was not there to see what happened.

Second time this happened, I just left my computer at idle without putting it to sleep and left the room. My laptop is configured to go to screensaver after 10 minutes and sleep after 15. When I came back this time, my power button was not blinking, meaning the computer was not asleep, but the monitor had shut off and could not be turned back on with the monitor on/off toggle. I had to manually restart the computer by holding the power button, and when it booted back up again the same window appeared. Yet again, I don't know if my computer actually had a BSOD because this time the monitor was turned off.

Any ideas?

P.S. My system specs are in the sig below and I've attached the requisite .zip file. No components are overclocked or otherwise modified at the hardware or software level. This is the OEM version of Windows 7 that was pre-installed on my system but I did a reformat right after I got the computer.


My System SpecsSystem Spec
.

07 Jan 2012   #2
octiceps

Windows 7 Home Premium x64 SP1 OEM
 
 

Here's what my Action Center error reporting had to say about what happened:

First, "Windows stopped working"




Then, "Shut down unexpectedly"

My System SpecsSystem Spec
08 Jan 2012   #3
usasma
Microsoft MVP

 
 

Memory dump points to your Intel wifi drivers. Please do the following:
- download a fresh set from http://downloadcenter.intel.com
- uninstall the current set that is on your system
- install the freshly downloaded drivers
- monitor for further BSOD's.

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010712-13806-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan  7 21:21:03.131 2012 (UTC - 5:00)
System Uptime: 0 days 6:11:52.146
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_NETw5s64_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`06384060 fffff800`00b9c518 fffffa80`0b49e010
BiosVersion = G73Jh.213
BiosReleaseDate = 01/27/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: 1729
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
.


08 Jan 2012   #4
octiceps

Windows 7 Home Premium x64 SP1 OEM
 
 

Quote   Quote: Originally Posted by usasma View Post
Memory dump points to your Intel wifi drivers. Please do the following:
- download a fresh set from http://downloadcenter.intel.com
- uninstall the current set that is on your system
- install the freshly downloaded drivers
- monitor for further BSOD's.

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010712-13806-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan  7 21:21:03.131 2012 (UTC - 5:00)
System Uptime: 0 days 6:11:52.146
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_NETw5s64_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`06384060 fffff800`00b9c518 fffffa80`0b49e010
BiosVersion = G73Jh.213
BiosReleaseDate = 01/27/2011
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz"
MaxSpeed:     1730
CurrentSpeed: 1729
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
Alright I've installed a newer set of the Intel WiFi drivers. I'll see if this solves the problem.
My System SpecsSystem Spec
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 Random BSODs after putting computer to sleep or idling




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