Windows 7: BSOD IRQL NOT LESS OR EQUAL (Aparently caused by Ntoskrnl.exe)

Cornholioam · 08 Jan 2012

I have been having this BSOD while playing games, it happens whit any game ever since a couple of months.

OEM Windows 7 Home Basic 64bit
AMD Athlon II Dual Core 2.2 Ghz
2GB RAM
ATI Mobility RADEON HD 4250

It's a one year old Vaio Notebook, I've reset the system a couple of times, never have changed it.

I've tested RAM modules, I've updated my video, sound and wireless drivers.

Any help would be appreciated, thanks beforehand.

panais · 08 Jan 2012

Hi.

Download and install the new version of Driver Sweeper.

Download the most recent software\driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display andclean,restart in normal mode.

Installthe new ati software\driver,restart.

Update DirectX

Read carefully the instructions and run NVIDIA/AMD Video Card - Test with OCCT post here the results.

Run RAM - Test with Memtest86+

Finish and post back.

usasma · 08 Jan 2012

In addition to panais' advice, please do the following:

SP1 isn't installed, please follow these instructions:

Quote:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates

MSINFO32 shows this problem device:

Quote:

AODDriver4.01 ROOT\LEGACY_AODDRIVER4.01\0000 Este dispositivo no está presente, no funciona correctamente o no tiene todos sus controladores instalados.

Please uninstall AMD Overdrive (also in EasyTune6 for Gigabyte motherboards). It's a known cause of BSOD's in Windows 7 systems

Cornholioam · 09 Jan 2012

Hi again.

First of all, thank you for your time.

I've done everything listed, except uninstalling AMD Overdrive, I do not have AMD overdrive, and I just can't find the driver, if any. Any help in this regard?

I've attached the GPU test results, I'm currently testing for further BSOD, again thanks for your support.

panais · 09 Jan 2012

Stop any overclocking,set everything back to factory defaults settings.

Run OCCT again,and give it more time,dont cancel the stress\test in 2-3 minutes.

usasma · 09 Jan 2012

We'll wait for the next memory dump.
May have to manually remove the AMD OverDrive. That's a PITA, but really not all that hard.

Cornholioam · 13 Jan 2012

Please, excuse the long time it took me to respond, I had an issue whit my Internet provider. The BSOD have apparently stooped, I have rigorously tested them and that seems to be the case, if a problem occurs I'll be posting again, I cannot express my gratitude enough, thanks.

Windows 7: BSOD IRQL NOT LESS OR EQUAL (Aparently caused by Ntoskrnl.exe)

BSOD IRQL NOT LESS OR EQUAL (Aparently caused by Ntoskrnl.exe) problems?