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Windows 7: BSOD IRQL_NOT_LESS_OR_EQUAL while playing SW:TOR and idling

08 Jan 2012   #11
XplicitMind

Windows 7 Ultimate x64
 
 

Alright, just played a game of SW:TOR and after 3 minutes into a Warzone, BSOD happens and it's a system service exception BSOD.

I hope this minidump helps.


My System SpecsSystem Spec
.
08 Jan 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\XplicitMind\010820113\Windows_NT6_BSOD_jcgriff2\010812-17050-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02a49000 PsLoadedModuleList = 0xfffff800`02c8e670
Debug session time: Sun Jan  8 21:15:18.983 2012 (UTC - 7:00)
System Uptime: 0 days 0:29:14.170
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880014027a4, fffff880083eee10, 0}

Unable to load image MpFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880014027a4, Address of the instruction which caused the bugcheck
Arg3: fffff880083eee10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
MpFilter+27a4
fffff880`014027a4 f00fc1417c      lock xadd dword ptr [rcx+7Ch],eax

CONTEXT:  fffff880083eee10 -- (.cxr 0xfffff880083eee10)
rax=00000000ffffffff rbx=fffffa8006bed2a0 rcx=0000000000100000
rdx=fffff880083ef868 rsi=fffff880083ef868 rdi=0000000000000000
rip=fffff880014027a4 rsp=fffff880083ef7f0 rbp=fffffa8004ccf730
 r8=fffffa8006bed2a0  r9=0000000000000000 r10=fffffa8005819c20
r11=fffffa8004ccf818 r12=fffff98017a88c10 r13=fffffa8004ccf600
r14=fffff88001119a00 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
MpFilter+0x27a4:
fffff880`014027a4 f00fc1417c      lock xadd dword ptr [rcx+7Ch],eax ds:002b:00000000`0010007c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x3B

PROCESS_NAME:  CamRecorder.ex

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 00000001000f24a6 to fffff880014027a4

STACK_TEXT:  
fffff880`083ef7f0 00000001`000f24a6 : fffff8a0`02d6ac70 fffff980`17a88c10 fffffa80`04ccf680 fffffa80`04ccf680 : MpFilter+0x27a4
fffff880`083ef7f8 fffff8a0`02d6ac70 : fffff980`17a88c10 fffffa80`04ccf680 fffffa80`04ccf680 fffff880`0110a288 : 0x1`000f24a6
fffff880`083ef800 fffff980`17a88c10 : fffffa80`04ccf680 fffffa80`04ccf680 fffff880`0110a288 fffff980`17a88fb0 : 0xfffff8a0`02d6ac70
fffff880`083ef808 fffffa80`04ccf680 : fffffa80`04ccf680 fffff880`0110a288 fffff980`17a88fb0 fffffa80`04ccf838 : 0xfffff980`17a88c10
fffff880`083ef810 fffffa80`04ccf680 : fffff880`0110a288 fffff980`17a88fb0 fffffa80`04ccf838 00000000`00000000 : 0xfffffa80`04ccf680
fffff880`083ef818 fffff880`0110a288 : fffff980`17a88fb0 fffffa80`04ccf838 00000000`00000000 fffffa80`04ccf680 : 0xfffffa80`04ccf680
fffff880`083ef820 fffff880`01108d1b : fffff980`17a88fb0 fffffa80`04ccf7d0 fffffa80`04ccf838 fffffa80`05819c20 : fltmgr!FltpPerformPostCallbacks+0x368
fffff880`083ef8f0 fffff880`011076df : fffffa80`05810b60 fffffa80`05810b60 fffffa80`05810b00 fffff980`17a88c10 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x39b
fffff880`083ef980 fffff800`02f6bc16 : fffff980`17a88c10 00000000`00000002 fffff980`17a88c10 00000000`00000000 : fltmgr!FltpDispatch+0xcf
fffff880`083ef9e0 fffff800`02dce21b : 00000000`00000001 fffffa80`07c40400 00000000`00000001 fffffa80`04b72280 : nt!IovCallDriver+0x566
fffff880`083efa40 fffff800`02dd8c83 : fffff980`17a88ff8 fffff880`083efca0 fffffa80`07c40400 fffffa80`07c40474 : nt!IopSynchronousServiceTail+0xfb
fffff880`083efab0 fffff800`02ac4ed3 : 00000000`74662401 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtWriteFile+0x7e2
fffff880`083efbb0 00000000`74662e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`068febd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74662e09


CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80002ac53fa - nt!KiExceptionDispatch+1fa
	[ 30:20 ]
1 error : !nt (fffff80002ac53fa)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

STACK_COMMAND:  .cxr 0xfffff880083eee10 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------
Probably caused by : memory_corruption

BUGCHECK_STR: 0x3B

PROCESS_NAME: CamRecorder.ex


My guess is this is webcam related... Try disabling your webcam or any software for it to test.
My System SpecsSystem Spec
08 Jan 2012   #13
XplicitMind

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
Probably caused by : memory_corruption

BUGCHECK_STR: 0x3B

PROCESS_NAME: CamRecorder.ex


My guess is this is webcam related... Try disabling your webcam or any software for it to test.
I just did some research and found out that CamRecorder.ex is from Camtasia software. I'm guessing I should uninstall this program?
My System SpecsSystem Spec
.

08 Jan 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by XplicitMind View Post
Quote   Quote: Originally Posted by writhziden View Post
Probably caused by : memory_corruption

BUGCHECK_STR: 0x3B

PROCESS_NAME: CamRecorder.ex


My guess is this is webcam related... Try disabling your webcam or any software for it to test.
I just did some research and found out that CamRecorder.ex is from Camtasia software. I'm guessing I should uninstall this program?
Probably a good idea since it caused a blue screen error.
My System SpecsSystem Spec
09 Jan 2012   #15
XplicitMind

Windows 7 Ultimate x64
 
 

Heres the thing: I JUST installed this program after the 7 minidumps I uploaded. So maybe along with SW:TOR, having this program on probably caused the BSOD so it may be connected to my webcam as well? I hope that make sense.
My System SpecsSystem Spec
09 Jan 2012   #16
XplicitMind

Windows 7 Ultimate x64
 
 

Lol as soon as I finished typing my earlier post, it BSOD saying memory management. This is getting frustrating. Personally I think it's my RAM, despite the fact that it said that it passed.
My System SpecsSystem Spec
09 Jan 2012   #17
XplicitMind

Windows 7 Ultimate x64
 
 

Went to double check the RAM overnight and came out with 8 Passes. Even with the passes and no error, can it still be the RAM? I feel like I'm out of ideas. Most of the time, the BSOD usually occurs during gameplay and sometimes idling.
My System SpecsSystem Spec
09 Jan 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

I still see nothing to indicate that these were due to Verifier running. Can you post a screenshot of the drivers being verified following Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
09 Jan 2012   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

I also note something that may be part of your problem...

Faulting application name: Regutility.exe, version: 4.1.1.8, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0x0eedfade
Fault offset: 0x0000b9bc
Faulting process id: 0xafc
Faulting application start time: 0x01ccce8a94dac98e
Faulting application path: C:\Program Files (x86)\RegUtility\Regutility.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d3c64cd2-3a7d-11e1-98c7-485b39c633e8

Registry cleaning tools are not needed in Windows 7. Windows 7 takes care of its registry much better than its predecessors, and any registry cleaning tools can cause more issues than they fix.
My System SpecsSystem Spec
09 Jan 2012   #20
XplicitMind

Windows 7 Ultimate x64
 
 

Yes I've already uninstalled that and everything else that I felt like that was unneeded.

Here is the screenshot of my verifier. These were all the drivers I could choose from that were not from Microsoft.
My System SpecsSystem Spec
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 BSOD IRQL_NOT_LESS_OR_EQUAL while playing SW:TOR and idling




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