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Windows 7: Laptop randomly freezes and screen turns black after


10 Jan 2012   #11

Windows 7 Ultimate 64 Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
I don't know if this is related, but I also note event ID 7001, and the solution posed by Microsoft is posed in Event ID 7001 Is Logged in the System Event Log

Double-click NetBIOS over Tcpip. <--- That's one of the steps but I don't seem to have that in my non plug and play drivers section of Device Manager.

My System SpecsSystem Spec
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10 Jan 2012   #12

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by djpabz23 View Post
Quote   Quote: Originally Posted by writhziden View Post
I don't know if this is related, but I also note event ID 7001, and the solution posed by Microsoft is posed in Event ID 7001 Is Logged in the System Event Log

Double-click NetBIOS over Tcpip. <--- That's one of the steps but I don't seem to have that in my non plug and play drivers section of Device Manager.
Alright, then you may want to run SFC /SCANNOW Command - System File Checker (run up to three times to fix all errors if there is any corruption) to check for system file corruption.
My System SpecsSystem Spec
10 Jan 2012   #13

Windows 7 Ultimate 64 Bit
 
 

This is what I got.
My System SpecsSystem Spec
.


10 Jan 2012   #14

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by djpabz23 View Post
This is what I got.
Looks good. Not sure what is causing 7001 then. There was someone else on here having startup issues due to that, and it's a tough one to track down. I'll look into it further. Go through the other steps I gave and see if you can get back and running again.
My System SpecsSystem Spec
10 Jan 2012   #15

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by djpabz23 View Post
This is what I got.
Looks good. Not sure what is causing 7001 then. There was someone else on here having startup issues due to that, and it's a tough one to track down. I'll look into it further. Go through the other steps I gave and see if you can get back and running again.
http://www.sevenforums.com/crashes-d...id-7001-a.html

Looks like it may be a dependency issue for one of your services. I would have to see the full error to know what the root cause is, though. Can you double click on the error and give me the dialog for it?
My System SpecsSystem Spec
10 Jan 2012   #16

Windows 7 Ultimate 64 Bit
 
 

Log Name: System
Source: Service Control Manager
Date: 1/9/2012 9:30:31 PM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Gateway53a
Description:
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-01-10T02:30:31.370090400Z" />
<EventRecordID>1745</EventRecordID>
<Correlation />
<Execution ProcessID="448" ThreadID="548" />
<Channel>System</Channel>
<Computer>Gateway53a</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Network List Service</Data>
<Data Name="param2">Network Location Awareness</Data>
<Data Name="param3">%%1068</Data>
</EventData>
</Event>
My System SpecsSystem Spec
10 Jan 2012   #17

Windows 7 Home Premium 64 Bit
 
 

To resolve this, we need to open Services. Open Services and repair it as follows.
  1. Click Start Menu
  2. Type Services into Search programs and files (do not hit enter)
  3. Right click Services and click Run as administrator
  4. Once in services, find the Network Location Awareness service.
  5. Click on the Dependencies tab
  6. Make a note of each service in the top white space (write them down, put them in notepad, etc.)
  7. Find each service
  8. Right click it and click Properties
  9. In the General tab, make sure the startup type is set to Automatic.
  10. Check the Dependencies tab for each of the services that Network Location Awareness depends on.
  11. Make sure those dependencies are also set to startup type: Automatic.

The above might take a while depending on how many services there are due to dependencies.

Basically, you want all dependencies to be set to startup automatically, and all of their dependencies to startup automatically, and all of the dependencies of the dependencies of the dependencies to be set to startup automatically, etc.
My System SpecsSystem Spec
10 Jan 2012   #18

Windows 7 Ultimate 64 Bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
To resolve this, we need to open Services. Open Services and repair it as follows.
  1. Click Start Menu
  2. Type Services into Search programs and files (do not hit enter)
  3. Right click Services and click Run as administrator
  4. Once in services, find the Network Location Awareness service.
  5. Click on the Dependencies tab
  6. Make a note of each service in the top white space (write them down, put them in notepad, etc.)
  7. Find each service
  8. Right click it and click Properties
  9. In the General tab, make sure the startup type is set to Automatic.
  10. Check the Dependencies tab for each of the services that Network Location Awareness depends on.
  11. Make sure those dependencies are also set to startup type: Automatic.
The above might take a while depending on how many services there are due to dependencies.

Basically, you want all dependencies to be set to startup automatically, and all of their dependencies to startup automatically, and all of the dependencies of the dependencies of the dependencies to be set to startup automatically, etc.

Every service seems normal, all of them are set to automatic except for the ones that don't have a component that depends on them.
My System SpecsSystem Spec
10 Jan 2012   #19

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by djpabz23 View Post
Quote   Quote: Originally Posted by writhziden View Post
To resolve this, we need to open Services. Open Services and repair it as follows.
  1. Click Start Menu
  2. Type Services into Search programs and files (do not hit enter)
  3. Right click Services and click Run as administrator
  4. Once in services, find the Network Location Awareness service.
  5. Click on the Dependencies tab
  6. Make a note of each service in the top white space (write them down, put them in notepad, etc.)
  7. Find each service
  8. Right click it and click Properties
  9. In the General tab, make sure the startup type is set to Automatic.
  10. Check the Dependencies tab for each of the services that Network Location Awareness depends on.
  11. Make sure those dependencies are also set to startup type: Automatic.
The above might take a while depending on how many services there are due to dependencies.

Basically, you want all dependencies to be set to startup automatically, and all of their dependencies to startup automatically, and all of the dependencies of the dependencies of the dependencies to be set to startup automatically, etc.

Every service seems normal, all of them are set to automatic except for the ones that don't have a component that depends on them.
Are you able to run Windows normally now? You may try a clean startup to see if it stops the error, as well. Could be an application interfering with the services.
My System SpecsSystem Spec
10 Jan 2012   #20

Windows 7 Ultimate 64 Bit
 
 

My laptop runs fine, it's just that the screen randomly turns black. It would freeze for a second and it would also make a stuttering noise, then it would turn it black. I'll try the clean startup
My System SpecsSystem Spec
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 Laptop randomly freezes and screen turns black after




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