Crashes, freezes and the occasional bsod.

braydee89

New member
Hi everyone,
I've got a three year old toshiba laptop running win7 home premium 32bit which isn't particularly great, but it has served its purpose. Any way, Yesterday the laptop froze, upon start up it froze again before I was able to open any programs. I've restarted it possibly twenty times with several different results. Several freezes after thirty seconds, several froze before I'd entered my password, three bsod's which I didn't note, but I had noticed that "physical memory" was mentioned.
I know there isn't much to go on based on that, but I've not got any more information to go on. I've attempted to reinstall win7, but the computer freezes long before I can start the install process. Also, for some reason I don't have any restore points for when I try to system restore.

Any help you can provide would be fantastic, I need this back up and running asap.

Thanks in advance.
 

My Computer

Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium 32 bit

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Thanks for the quick reply. The laptop won't actually stay freeze free for lo g enough to complete or even begin any of the tasks. I've just started the laptop a d startup repair has attempted to fix the issue, which it has failed at. I have the problem signatures if these help?
Problem signature 1: 6.1.7600.16385
Problem signature 2: the same as 1.
3: unknown
4: 404
5: autofailover
6: 1
7: norootcause

Hope these help.
Thanks.
 

My Computer

Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium 32 bit
To rule out physical memory, burn memtest64 on a cd using another pc. Run at least 7 passes to make sure memory is not the problem. We can go from there ...
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
If it mentioned "physical memory" then open the laptop and take out one of the RAM cards, see if it will boot.
That is assuming you have two RAM cards.
If it still doesn't boot, put the RAM card back in and take out the other one, try to boot.

Let us know if this worked.

Also, as Lemur suggested, download memtest86+ and put it on a CD/DVD or USB memory stick.
Boot to it and run it for at least 7 full passes.
This tests without your Windows OS running, it will also tell us if it's RAM - other hardware or the OS that is causing the crashes.
RAM - Test with Memtest86+
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
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