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Windows 7: Computer crashes when in sleep mode, dump files attached.

10 Jan 2012   #1

windows 7 64bit
 
 
Computer crashes when in sleep mode, dump files attached.

Past 4 nights my computer has been off when I wake up. I put it in sleep mode before I go to bed. I request someone takes a look at my dump files. If any other information is needed let me know, thank you.


My System SpecsSystem Spec
.

10 Jan 2012   #2

windows 7 64bit
 
 

Sorry, here is what is asked for per the tutorial:
My System SpecsSystem Spec
10 Jan 2012   #3

windows 7 64bit
 
 

System:

Windows 7 64bit
i7-920 @ 4.0ghz
MSI X58 Pro-E motherboard
12gb Gskill Ripjaws @ 1600
HD 6870 @ 960 core and 1160 memory
My System SpecsSystem Spec
.


10 Jan 2012   #4

windows 7 64bit
 
 

Man, I must have a serious issue if 80 people have looked at this and cannot help
My System SpecsSystem Spec
10 Jan 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\krisco65\Windows_NT6_BSOD_jcgriff2\010912-15828-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`03fdd500? Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02c58000 PsLoadedModuleList = 0xfffff800`02e9d670 Debug session time: Sun Jan 8 08:11:50.327 2012 (UTC - 7:00) System Uptime: 0 days 7:17:19.203 Loading Kernel Symbols ............................................................... ................................................................ .............................. Loading User Symbols Loading unloaded module list ........... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8009fa5060, fffff80003fdd518, fffffa800d39c010} Probably caused by : usbccgp.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8009fa5060, Physical Device Object of the stack Arg3: fffff80003fdd518, Functional Device Object of the stack Arg4: fffffa800d39c010, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: usbccgp.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a MODULE_NAME: usbccgp FAULTING_MODULE: fffff880038b7000 usbccgp CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 STACK_TEXT: fffff800`03fdd4c8 fffff800`02d42cd2 : 00000000`0000009f 00000000`00000003 fffffa80`09fa5060 fffff800`03fdd518 : nt!KeBugCheckEx fffff800`03fdd4d0 fffff800`02ce05fc : fffff800`03fdd660 fffff800`03fdd660 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90 fffff800`03fdd570 fffff800`02ce0496 : fffffa80`0b113168 fffffa80`0b113168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c fffff800`03fdd5e0 fffff800`02ce037e : 0000003d`17c8a812 fffff800`03fddc58 00000000`00199fcd fffff800`02e4ec28 : nt!KiProcessExpiredTimerList+0xc6 fffff800`03fddc30 fffff800`02ce0167 : 00000017`e8f518c7 00000017`00199fcd 00000017`e8f518c4 00000000`000000cd : nt!KiTimerExpiration+0x1be fffff800`03fddcd0 fffff800`02ccc96a : fffff800`02e4ae80 fffff800`02e58cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`03fddd80 00000000`00000000 : fffff800`03fde000 fffff800`03fd8000 fffff800`03fddd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys Followup: MachineOwner ---------
  2. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\krisco65\Windows_NT6_BSOD_jcgriff2\010912-16796-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`03fe1500? Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02c1d000 PsLoadedModuleList = 0xfffff800`02e62670 Debug session time: Mon Jan 9 02:05:32.609 2012 (UTC - 7:00) System Uptime: 0 days 1:49:34.015 Loading Kernel Symbols ............................................................... ................................................................ ............................... Loading User Symbols Loading unloaded module list .................................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa800bf60060, fffff80003fe1518, fffffa800cf59010} Probably caused by : usbccgp.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa800bf60060, Physical Device Object of the stack Arg3: fffff80003fe1518, Functional Device Object of the stack Arg4: fffffa800cf59010, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: usbccgp.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a MODULE_NAME: usbccgp FAULTING_MODULE: fffff88000fe3000 usbccgp CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 STACK_TEXT: fffff800`03fe14c8 fffff800`02d07cd2 : 00000000`0000009f 00000000`00000003 fffffa80`0bf60060 fffff800`03fe1518 : nt!KeBugCheckEx fffff800`03fe14d0 fffff800`02ca55fc : fffff800`03fe1618 fffff800`03fe1618 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90 fffff800`03fe1570 fffff800`02ca5496 : fffff800`02e44f00 00000000`00066b81 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c fffff800`03fe15e0 fffff800`02ca537e : 0000000f`4e6b2d5a fffff800`03fe1c58 00000000`00066b81 fffff800`02e132a8 : nt!KiProcessExpiredTimerList+0xc6 fffff800`03fe1c30 fffff800`02ca5167 : 00000005`fc4d84c2 00000005`00066b81 00000005`fc4d8446 00000000`00000081 : nt!KiTimerExpiration+0x1be fffff800`03fe1cd0 fffff800`02c9196a : fffff800`02e0fe80 fffff800`02e1dcc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`03fe1d80 00000000`00000000 : fffff800`03fe2000 fffff800`03fdc000 fffff800`03fe1d40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys Followup: MachineOwner ---------
  3. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\krisco65\Windows_NT6_BSOD_jcgriff2\011012-16765-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500? Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02c5c000 PsLoadedModuleList = 0xfffff800`02ea1670 Debug session time: Mon Jan 9 07:35:56.250 2012 (UTC - 7:00) System Uptime: 0 days 4:28:50.062 Loading Kernel Symbols ............................................................... ................................................................ .............................. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa800bc7f470, fffff80000b9c518, fffffa800cb93990} Probably caused by : usbccgp.sys Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa800bc7f470, Physical Device Object of the stack Arg3: fffff80000b9c518, Functional Device Object of the stack Arg4: fffffa800cb93990, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: usbccgp.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a MODULE_NAME: usbccgp FAULTING_MODULE: fffff88007331000 usbccgp CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 STACK_TEXT: fffff800`00b9c4c8 fffff800`02d46cd2 : 00000000`0000009f 00000000`00000003 fffffa80`0bc7f470 fffff800`00b9c518 : nt!KeBugCheckEx fffff800`00b9c4d0 fffff800`02ce45fc : fffff800`00b9c618 fffff800`00b9c618 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90 fffff800`00b9c570 fffff800`02ce4496 : fffffa80`0b8e4010 fffffa80`0b8e4010 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c fffff800`00b9c5e0 fffff800`02ce437e : 00000025`8e443668 fffff800`00b9cc58 00000000`000fc084 fffff800`02e52308 : nt!KiProcessExpiredTimerList+0xc6 fffff800`00b9cc30 fffff800`02ce4167 : 0000000e`a8e349c3 0000000e`000fc084 0000000e`a8e34911 00000000`00000084 : nt!KiTimerExpiration+0x1be fffff800`00b9ccd0 fffff800`02cd096a : fffff800`02e4ee80 fffff800`02e5ccc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277 fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys BUCKET_ID: X64_0x9F_3_usbscan_IMAGE_usbccgp.sys Followup: MachineOwner ---------
Please update the following drivers. Use
Installing and updating drivers in 7,
Driver Reference Table - sysnative.com - MVP,
and Drivers and Downloads as resources for updating.
Code:
vuhub	fffff880`0570c000	fffff880`0571b000	Fri Nov 16 08:31:13 2007 (473db7c1)	0000c82f		vuhub.sys
WinRing0x64	fffff880`062c3000	fffff880`062ca000	Sat Jul 26 07:29:37 2008 (488b26c1)	00011908		WinRing0x64.sys
Since your problem was USB related, recommend proceeding with the steps in USB Driver - General Fix for Problems and posting back when finished. Best wishes. Welcome to SevenForums.
My System SpecsSystem Spec
10 Jan 2012   #6

windows 7 64bit
 
 

Thank you very much. I am at work now but as soon as I get home I will do what you reccomended.
My System SpecsSystem Spec
10 Jan 2012   #7

windows 7 64bit
 
 

Also, excuse my lack of knowledge, but you say to update the following drivers. I assume you mean the list posted above? If so, I am not so sure I can read that correctly to know exactly which drivers I need to update. Thanks again.
My System SpecsSystem Spec
10 Jan 2012   #8

Windows 7 Home Premium 64 Bit
 
 

vuhub.sys and WinRing0x64.sys; the first one you will have to Google for as it is not listed in the references I gave you. The second is listed in the references.
My System SpecsSystem Spec
11 Jan 2012   #9

windows 7 64bit
 
 

Alrighty. So turns out that I already have the most current up to date versions of both of those files. Im stuck again
My System SpecsSystem Spec
11 Jan 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by krisco65 View Post
Alrighty. So turns out that I already have the most current up to date versions of both of those files. Im stuck again
No big deal, neither of those were directly blamed, but keep them in mind if we are unable to find the issue as they may be underlying problems due to their age. Did you run through the link that I gave you for fixing USB conflicts?
My System SpecsSystem Spec
Reply

 Computer crashes when in sleep mode, dump files attached.




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