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Windows 7: Three BSOD in the Last Three Weeks

10 Jan 2012   #1
atiro

windows 7 home premium 64 bit
 
 
Three BSOD in the Last Three Weeks

Hi,

I am on an ASUS N53SN since this summer. I didn't encounter any serious problems. But in December I met a BSOD. 2 days ago and today I met others without any programs running.

I zipped the required files as said in the posting instructions for BSOD. They are attached.
The Basic System specs are as follows:

Intel core i5-2410M 64 Bit
Intel HD 3000 & Nvidia GT 550M 2 GB
4 GB Ram
Windows 7 Home Premium OEM

I would appreciate any help to understand and solve the problem.
Thanks in advance.


My System SpecsSystem Spec
.

10 Jan 2012   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.

Remove avast from your system.


Download and install Microsoft Security Essentials with windows firewall enable.


For your system security you can also use this Good and Free system security combination.



Update (or remove for testing purposes) this software\driver Apple iPod/iPhone Mobile USB device.


Apple - Downloads



Finish
and post back.
My System SpecsSystem Spec
10 Jan 2012   #3
atiro

windows 7 home premium 64 bit
 
 

Thanks for the quick reply, but I have been using Avast and Apple related software for a long time without any problems. They are all up to date.
There must be something else which causes this Blue Screens in the recent weeks. Can dump files show the reason?
My System SpecsSystem Spec
.


10 Jan 2012   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

You had 2 crashes\bsods,i analyzed the minidumps and the one points to,

usbaapl64.sys Apple iPod/iPhone Mobile USB device driver.

and the other points to

nvlddmkm.sys nVidia Video drivers.


So please follow my directions and co-op with me for better results.


Remove avast from your system (for testing purposes).


Download and install Microsoft Security Essentials with windows firewall enable.


For your system security you can also use this Good and Free system security combination.



Update (or remove for testing purposes) this software\driver Apple iPod/iPhone Mobile USB device.


Apple - Downloads


Download and install the Driver Sweeper.

Download the most recent software\driver for your
NVIDIA .

Uninstall
nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new nvidia software\driver,restart.

Update
DirectX .

Read carefully the instructions and run NVIDIA/AMD Video Card - Test with OCCT post here the results.

Run
RAM - Test with Memtest86+
Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.



Finish
and post back.
My System SpecsSystem Spec
10 Jan 2012   #5
atiro

windows 7 home premium 64 bit
 
 

Thanks,

I will try them tomorrow and post the results.
My System SpecsSystem Spec
10 Jan 2012   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Ok,finish and post back.
My System SpecsSystem Spec
10 Jan 2012   #7
atiro

windows 7 home premium 64 bit
 
 

One thing to ask,

How shall I remove driver for Apple iPod/iPhone Mobile USB device?

I have Apple Mobile Device Support on programs list but I cannot see the device in Device Manager. Would removing the one in the programs list be enough?
My System SpecsSystem Spec
10 Jan 2012   #8
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by atiro View Post
One thing to ask,

How shall I remove driver for Apple iPod/iPhone Mobile USB device?

I have Apple Mobile Device Support on programs list but I cannot see the device in Device Manager. Would removing the one in the programs list be enough?
Normally res.
My System SpecsSystem Spec
11 Jan 2012   #9
atiro

windows 7 home premium 64 bit
 
 

Hi,
I followed all the steps. The tests didn't show any errors.
I uninstalled avast but reinstalled apple related software. I will see how it turns out.
Thanks for the trouble.
My System SpecsSystem Spec
11 Jan 2012   #10
panais

Windows 7 Ultimate 64bit SP1
 
 

The point is to to stay 1-2 days (if possible) without the apple software for testing purposes.

Because this software\driver included in the crash\bsod.
My System SpecsSystem Spec
Reply

 Three BSOD in the Last Three Weeks




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