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Windows 7: BSOD dxgmms1.sys playing World of Tanks


10 Jan 2012   #1

Win 7 Prod 64bit
 
 
BSOD dxgmms1.sys playing World of Tanks

Hello,
I've got new rig, and during playing World of Tanks I always have this BSOD. I already did everything I've read here: updated graphic drivers, updated DirectX, rised up voltage of my DRAM. Computer was at the service, everything was checked, nothing was found. I've checked my computer by memtest prime95 3dmark and occt, no problems here. Only have BSODs when playing.
My rig:
Gigabyte GA-970A-D3
SilentiumPC Fortis HE1225
AMD PHENOM II X4 955 QuadCore 3.2GHz Black Edition (HDZ955FBGMBOX) 1
Kingston KHX1600C9D3K2/8G
XFX Radeon HD6790 1 GB (HD-679X-ZRFC)
Seagate Barracuda 3.5'', 500GB, SATA III, 7200RPM, 16MB, NCQ (ST500DM002)
OCZ StealthXStream 2 600W 80+ SLI PSU 120mm (OCZ600SXS2-EU)

Latest BSODs in attachment
Please help.

My System SpecsSystem Spec
.

10 Jan 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cinek87 View Post
Hello,
I've got new rig, and during playing World of Tanks I always have this BSOD. I already did everything I've read here: updated graphic drivers, updated DirectX, rised up voltage of my DRAM. Computer was at the service, everything was checked, nothing was found. I've checked my computer by memtest prime95 3dmark and occt, no problems here. Only have BSODs when playing.
My rig:
Gigabyte GA-970A-D3
SilentiumPC Fortis HE1225
AMD PHENOM II X4 955 QuadCore 3.2GHz Black Edition (HDZ955FBGMBOX) 1
Kingston KHX1600C9D3K2/8G
XFX Radeon HD6790 1 GB (HD-679X-ZRFC)
Seagate Barracuda 3.5'', 500GB, SATA III, 7200RPM, 16MB, NCQ (ST500DM002)
OCZ StealthXStream 2 600W 80+ SLI PSU 120mm (OCZ600SXS2-EU)

Latest BSODs in attachment
Please help.
How many memtest passes?

Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
13 Jan 2012   #3

Win 7 Prod 64bit
 
 

5 passes

Ok, I did what you suggested. Now I don't have BSOD when I'm playing but I have it when I want to close Windows. It's now ntoskrnl.exe BSOD. Added last two. What next should I do?
My System SpecsSystem Spec
.


13 Jan 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cinek87 View Post
5 passes

Ok, I did what you suggested. Now I don't have BSOD when I'm playing but I have it when I want to close Windows. It's now ntoskrnl.exe BSOD. Added last two. What next should I do?
Related to gdrv.sys Microsoft Register Server.

I would run a system file check to verify and repair the OS file


Quote:
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

It may need to be run up to three times before successful
Let us know the results from the report at the end.
Read here for more information SFC /SCANNOW Command - System File Checker

My System SpecsSystem Spec
14 Jan 2012   #5

Win 7 Prod 64bit
 
 

Did Not find any integrity violations
My System SpecsSystem Spec
14 Jan 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cinek87 View Post
Did Not find any integrity violations
Well that is good news. Now we wait to see if you still crash. If so upload the dmp files.
My System SpecsSystem Spec
15 Jan 2012   #7

Win 7 Prod 64bit
 
 

I still have crashes, during the gameplay (dxgmms1) and when I want to shut down the computer (notskrln).
My System SpecsSystem Spec
15 Jan 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cinek87 View Post
I still have crashes, during the gameplay (dxgmms1) and when I want to shut down the computer (notskrln).
One was blamed on dxgmms and one not.



I do notice this driver which needs to be updated or removed.

Related to pnetmdm64.sys PdaNet Driver from June Fabrics Technology
My System SpecsSystem Spec
15 Jan 2012   #9

Win 7 Prod 64bit
 
 

I unistalled it. But the issue is why I'm having this crashes during closing the system. It first appeared when I did, what you suggested in verifier.
My System SpecsSystem Spec
15 Jan 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Cinek87 View Post
I unistalled it. But the issue is why I'm having this crashes during closing the system. It first appeared when I did, what you suggested in verifier.
If verifier is now off you should not be affected by it. If its enabled you will.

DId you follow the instructions about making a backup before using it?
My System SpecsSystem Spec
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 BSOD dxgmms1.sys playing World of Tanks




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