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BSOD ntoskrn.exe+186513 - hal.dll+12903 need help please
Hi all,
I'm having the BSOD sometimes the computer is good for couple of weeks, sometime got crash couple of times in one day
I use BlueScreenView and see the problem is from HAL.DLL+12903 and ntoskrn.exe+186513 but I don't know how to go further.
I downloaded and installed Windbg from MS but it's saying I don't have Symbols...blah blah (which I don't understand what is symbols and where I can download them??) so I couldn't find what exactly cause the BSOD on my laptop
Here is my lapto spec:
Model : Dell studio xps 1340
CPU : Intel core 2 duo P9600
Graphic card: Nvidia Geforce 9500M
Windows OS: Windows 7 Ultimate retail - fresh new installed
System age: around 1 year
Please kindly help to debug the minidump and also show me how to install the Windbg properly if can (like how/where to download the symbols?...)
Much appreciate your help