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Windows 7: BSOD playing video game


11 Jan 2012   #1

Windows 7 Ultimate x64
 
 
BSOD playing video game

Hi. When i am playing a video game my screen usually got frozen and nothing works without pressing the shut down button. The blue screen detailed is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8800BAC8FFF
BCP2: 0000000000000001
BCP3: FFFFF880054FD9F9
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011112-15100-01.dmp
C:\Users\user\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I am not sure what to do and couldn't find any solution please someone help...

My System SpecsSystem Spec
.

11 Jan 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mehmet Emin View Post
Hi. When i am playing a video game my screen usually got frozen and nothing works without pressing the shut down button. The blue screen detailed is this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8800BAC8FFF
BCP2: 0000000000000001
BCP3: FFFFF880054FD9F9
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011112-15100-01.dmp
C:\Users\user\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I am not sure what to do and couldn't find any solution please someone help...



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
11 Jan 2012   #3

Windows 7 Ultimate x64
 
 

Thank you zigzag 3143. I have just uploaded the minidump file in the way you told me but i am not sure if it is the true one you need. Also i have enabled the minidumps before.

In addition, i have had my laptop repaired by changing its fan to original new one about one month ago. The older one was used to rotate with a loud noise. The more strange point is that, the first time the problem existed had alsoo been while gaming as the old fan was in use. Then it started to repeat crashing even i was not gaming. And now, my laptop with its new fan, first crashed while playing a game. However this morning it has crashed again while i was just listening to music, and no hard programs were working background. It is like a dam failure, once the water goes up the limits then it can momently fail again with a few damage...
My System SpecsSystem Spec
.


11 Jan 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mehmet Emin View Post
Thank you zigzag 3143. I have just uploaded the minidump file in the way you told me but i am not sure if it is the true one you need. Also i have enabled the minidumps before.

In addition, i have had my laptop repaired by changing its fan to original new one about one month ago. The older one was used to rotate with a loud noise. The more strange point is that, the first time the problem existed had alsoo been while gaming as the old fan was in use. Then it started to repeat crashing even i was not gaming. And now, my laptop with its new fan, first crashed while playing a game. However this morning it has crashed again while i was just listening to music, and no hard programs were working background. It is like a dam failure, once the water goes up the limits then it can momently fail again with a few damage...

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
My System SpecsSystem Spec
11 Jan 2012   #5

Windows 7 Ultimate x64
 
 

Thank you very much zigzag. I did what you say and tried for a short time by playing medal of honor and then call of duty in high quality and there is not any errors I am very happy because no hardware problem it was. Thanks a lot...
My System SpecsSystem Spec
11 Jan 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mehmet Emin View Post
Thank you very much zigzag. I did what you say and tried for a short time by playing medal of honor and then call of duty in high quality and there is not any errors I am very happy because no hardware problem it was. Thanks a lot...

good luck
My System SpecsSystem Spec
15 Jan 2012   #7

Windows 7 Ultimate x64
 
 

Unfortunately another existence of blue screen only 5 minutes ago The necessary information is added, please someone take care and i need an exact solution.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002CAB54D
BCP3: 0000000000000000
BCP4: 000000560150001B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011512-20170-01.dmp
C:\Users\user\AppData\Local\Temp\WER-28017-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
Reply

 BSOD playing video game




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