Windows 7: Blue Screen of Death after Sleep ... (Brand new custom build)

XrayPhil · 11 Jan 2012

Last weekend I built my first home theater PC. It was a lot of fun and everything went smooth until I started getting the Blue Screen of Death. It seems to happen after it wakes up from sleep (S3). It's not always a BSOD but sometimes its a black screen (nothing). After restarting machine it's usually ok. This is a Mini ITX machine with the following components. I purchased everything from NewEgg and all the parts arrived together and everything was built at once on the same day (Saturday Jan. 7th). So all the following components are all brand new.

Case: Silverstone SG06-450 Mini ITX (450 watt PSU)

Motherboard: Biostar TH61 ITX

Processor: Intel Core i3-2105 Sandy Bridge 3.1GHz LGA 1155 65W Dual-Core Desktop Processor Intel HD Graphics 3000

RAM: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333

Solid State Drive: SanDisk Ultra SDSSDH-120G-G25 2.5" 120GB SATA II Internal (SSD)

Optical Drive: Sony Optiarc Black 4.8X BD-ROM 8X DVD-ROM 24X CD-ROM SATA Slim Internal 12.7mm Slot Blu-ray Combo Model BC-5650H-01

Below is my minidump file C:\Windows\MiniDump

HELP!!! Thanks!

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [G:\011112-6973-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\XPsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e57670
Debug session time: Wed Jan 11 08:40:51.758 2012 (UTC - 6:00)
System Uptime: 0 days 10:38:20.096
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000290ad7, fffff88008cecea0, 0}

Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+157 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000290ad7, Address of the instruction which caused the bugcheck
Arg3: fffff88008cecea0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
win32k!SFMLOGICALSURFACE::SetShape+157
fffff960`00290ad7 488b5508        mov     rdx,qword ptr [rbp+8]

CONTEXT:  fffff88008cecea0 -- (.cxr 0xfffff88008cecea0)
rax=fffff88008ced8c8 rbx=0000000000000000 rcx=fffff900c2ff9d40
rdx=fffff900c00c0010 rsi=0000000000000000 rdi=fffff900c2ff9d40
rip=fffff96000290ad7 rsp=fffff88008ced880 rbp=0000000000000018
 r8=000000003b1207e6  r9=00000000000007dd r10=0000000000001797
r11=fffff88008ced8b0 r12=0000000000000001 r13=fffff900c00c0010
r14=fffff900c00c0010 r15=8000000000001000
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
win32k!SFMLOGICALSURFACE::SetShape+0x157:
fffff960`00290ad7 488b5508        mov     rdx,qword ptr [rbp+8] ss:0018:00000000`00000020=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff96000290ad7

STACK_TEXT:  
fffff880`08ced880 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SFMLOGICALSURFACE::SetShape+0x157


FOLLOWUP_IP: 
win32k!SFMLOGICALSURFACE::SetShape+157
fffff960`00290ad7 488b5508        mov     rdx,qword ptr [rbp+8]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!SFMLOGICALSURFACE::SetShape+157

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ecdcd5a

STACK_COMMAND:  .cxr 0xfffff88008cecea0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157

BUCKET_ID:  X64_0x3B_win32k!SFMLOGICALSURFACE::SetShape+157

Followup: MachineOwner
---------

Lemur · 11 Jan 2012

Sorry you are having problems.

Please do the following:

http://www.sevenforums.com/crashes-d...tructions.html

Windows 7: Blue Screen of Death after Sleep ... (Brand new custom build)

Blue Screen of Death after Sleep ... (Brand new custom build) problems?