| Windows 7: BSOD while watching netflix, error 0x000000f4 |
11 Jan 2012
|
#1 | | Windows 7 Home Premium 64bit |
BSOD while watching netflix, error 0x000000f4 Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.
I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.
I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.
I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!
Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM
Let me know if you guys need any other info. Thanks, again. | My System Specs |
| System Manufacturer/Model Number CyberPower Inc. OS Windows 7 Home Premium 64bit CPU intel core i5-2500K CPU @ 3.3 GHz 3.9 GHz Motherboard Ultra Durable Motherboard Z68AP-D3 Memory 16 GB Graphics Card NVIDIA GeForce GTX 580 |
11 Jan 2012
|
#2 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by banes27 Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.
I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.
I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.
I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!
Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM
Let me know if you guys need any other info. Thanks, again.
With only one DMP file it is almost impossible to tell if it is s one off.
I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST http://files.avast.com/files/eng/aswclear5.exe Microsoft Security Essentials - Free Antivirus for Windows | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
11 Jan 2012
|
#3 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 Central Pa. |
Hi banes, welcome to 7F!
Do you like to play Star Wars The Old Republic?
If so, do you close it out before you run netflix?
I've seen two instances in you Dbg files where swtor.exe hung while your system was running.
This could trigger a cascade effect resulting in your BSODs.
EDIT:
Ken is this related to memory?
X64_0xF4_IOERR_IMAGE_wininit.exe
And that 0x000000F4 is here. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Gateway DX4831e (Mid-Tower Desktop) OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU 300watts. Case Mid-Tower Desktop Cooling Stock from Gateway Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Antivirus MSE Browser IE9.0.8112.16421-Upd ver 9.0.13, FireFox 19.2, Opera 12.14 Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. |
11 Jan 2012
|
#4 | | Windows 7 Home Premium 64bit |
Thanks for the replies fellas. I shall get rid of avast... I was just using the software because i've heard good things, and the whole free thing definitely helps.
As for Starwars with Netflix: I'm am usually very good about not running multiple high stress processes at the same time. I have a new machine here, and I'm extremely cautious about what I do to it  . I really don't want anything to go wrong, so the BSoD attached here is with only Netflix running.
Let me know if you guys have any further information for me. What you've provided so far is very helpful. | My System Specs | | System Manufacturer/Model Number CyberPower Inc. OS Windows 7 Home Premium 64bit CPU intel core i5-2500K CPU @ 3.3 GHz 3.9 GHz Motherboard Ultra Durable Motherboard Z68AP-D3 Memory 16 GB Graphics Card NVIDIA GeForce GTX 580 |
11 Jan 2012
|
#5 | | Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 Central Pa. |
Yes, but, Programs are notorious for not releasing once they have been in the arena, and then retired.
Check to make sure other resource hogs are down before you use another, then let us know how you fare. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Gateway DX4831e (Mid-Tower Desktop) OS Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1 CPU Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors Motherboard Gateway H57M01 133 megahertz Memory 6GB of 1,333MHz DDR3 SDRAM Graphics Card 32MB Intel Graphics Media Accelerator HD IGChip Sound Card Realtek High Definition Audio Monitor(s) Displays Gateway HX2000 20inch TFT active matrix TN Screen Resolution 1600 x 900 x 59 hertz Keyboard MS 'Natural' Standard PS/2 Enhanced 101-102 Key Mouse Gateway USB wired optical PSU 300watts. Case Mid-Tower Desktop Cooling Stock from Gateway Hard Drives WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
HP Photosmart Plus B210a e_series AIO Printer
Four card readers, and Four USB 2.0 Internet Speed Verizon FIOS 24.57Mbps Down - 5.68Mbps up Antivirus MSE Browser IE9.0.8112.16421-Upd ver 9.0.13, FireFox 19.2, Opera 12.14 Other Info BIOS: American Megatrends Inc. P01-A0 11/17/2009
System Specs by Belarc.
Join Date March 27th 2010 at 10:44:15 AM. BSOD while watching netflix, error 0x000000f4 problems? All times are GMT -5. The time now is 05:14 PM. | |