Hi 7forums!
Here are my specs:
Toshiba P775-S7215 core i7
Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM
I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.
I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.
I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.
Thanks, in advance, if anyone can help.
I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.
Here are my specs:
Toshiba P775-S7215 core i7
Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM
I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.
I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.
I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.
Thanks, in advance, if anyone can help.
I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.
My Computer
- Computer Manufacturer/Model Number
- Toshiba P775-S7215
- OS
- Windows 7 Home Premium 64bit SP1
- CPU
- Intel Core i& @ 2.00GHz (41 C), Sandy Bridge 32nm Technology
- Motherboard
- TOSHIBA PHRAA (CPU 1), Version PSBY1U-00D006B
- Memory
- 4 slots, 2 used. 6144MB DDR3, Dual channel, 665.3MHz
- Graphics Card(s)
- Intel(R) HD Graphics Family ver 8.15.10.2353 (See Other)
- Sound Card
- Realtek High Definition Audio; Intel(R) Display Audio
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1600x900@60Hz, 17.3"
- Hard Drives
- 733GB Hitachi Hitachi HTS547575A9E384 (SATA) (35 C)
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Synaptics PS/2 TouchPad
- Other Info
- Optical Drive: HL-DT-ST BDDVDRW CT31F
Graphics: OpenGL - Version 3.0.0 - Build 8.15.10.2353, Vendor Intel, Renderer Intel(R) HD Graphics Family, GLU Version 1.2.2.0 Microsoft Corporation