Random BSODs while playing WoW/TF2, browsing internet.

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  1. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    Okay so I bought a new HDD(installed Windows 7 on it) and PSU(750W) and i'm STILL having these problems. I've RMA'd my RAM and ordered new ones in desperation because this is just getting ridiculous. They pass Memtest but other forums tell me my RAM is the problem considering one instance on bootup my computer started beeping quickly and loudly and didn't bootup until I rebooted it.

    I've tried uninstalling and updating EVERY driver I have and NOTHING changes. What is the deal? Why am I having so many problems? Why are peers of mine not having as many issues as I am when they have the same setup(except that I'm the only one with a Radeon Graphics card)?

    I've also tried following the directions in driver verifier but nothing happens, windows just boots up as normal...then sometime later when playing a game or browsing the net I get a bluescreen.

    The most frequent BSOD's I get are BUGCODE USB DRIVER and DRIVERIRQL NOT LESS OR EQUAL. Sometimes it just says "theres a problem and windows was shut down to prevent...yadda yadda". Why am I still having these problems? This is a BRAND new HDD!!!!

    I've been dealing with BSOD's since SEPTEMBER. I'm so tired of dealing with this
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #22

    For the USB crashes, I suggest going through the steps for USB Driver - General Fix for Problems.

    It sounds like a driver problem of some kind. Drivers can be updated/re-installed, but there still may be a conflicting driver on the system. If you follow the https://www.sevenforums.com/crashes-d...tructions.html, I will take a look at your crash reports and see if any drivers stand out.
      My Computer


  3. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #23

    Thank you for your patience. I really appreciate it.

    Here is the new zip file. I noticed in perfmon that it says devices are disabled. I haven't disabled any devices so I'm unsure how this happened, but maybe its what is causing the problem, idk.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #24

    You're welcome.
    Code:
    1. Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:\BSODDmpFiles\Tenack\Windows_NT6_BSOD_jcgriff2\021712-37830-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03061000 PsLoadedModuleList = 0xfffff800`032a6670 Debug session time: Fri Feb 17 10:55:53.348 2012 (GMT-7) System Uptime: 0 days 0:01:27.550 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 4E, {99, 11e002, 5, 1} Probably caused by : memory_corruption ( nt!MiBadShareCount+4c ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PFN_LIST_CORRUPT (4e) Typically caused by drivers passing bad memory descriptor lists (ie: calling MmUnlockPages twice with the same list, etc). If a kernel debugger is available get the stack trace. Arguments: Arg1: 0000000000000099, A PTE or PFN is corrupt Arg2: 000000000011e002, page frame number Arg3: 0000000000000005, current page state Arg4: 0000000000000001, 0 Debugging Details: ------------------ BUGCHECK_STR: 0x4E_99 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: svchost.exe CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff80003166d7c to fffff800030ddc40 STACK_TEXT: fffff880`09a88638 fffff800`03166d7c : 00000000`0000004e 00000000`00000099 00000000`0011e002 00000000`00000005 : nt!KeBugCheckEx fffff880`09a88640 fffff800`030853d7 : 95b00001`1e002025 fffffa80`035a0060 fffff880`09a88848 fffff680`0000a9e0 : nt!MiBadShareCount+0x4c fffff880`09a88680 fffff800`0310fbb7 : fffff880`00000000 fffff680`0000a9f8 fffffa80`09673960 00000000`07000001 : nt! ?? ::FNODOBFM::`string'+0x3309d fffff880`09a88830 fffff800`03111569 : 00000000`00000000 00000000`0153ffff fffffa80`00000000 fffff683`00000000 : nt!MiDeleteVirtualAddresses+0x41f fffff880`09a889f0 fffff800`033f5221 : fffffa80`09755010 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9 fffff880`09a88b10 fffff800`033f5623 : 0000007f`00000000 00000000`01530000 fffffa80`00000001 00000000`00540001 : nt!MiUnmapViewOfSection+0x1b1 fffff880`09a88bd0 fffff800`030dced3 : 00000000`00000008 000007fe`f35c6480 fffffa80`09673960 00000000`00000000 : nt!NtUnmapViewOfSection+0x5f fffff880`09a88c20 00000000`76d315ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`005ee0a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d315ba STACK_COMMAND: kb FOLLOWUP_IP: nt!MiBadShareCount+4c fffff800`03166d7c cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!MiBadShareCount+4c FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x4E_99_nt!MiBadShareCount+4c BUCKET_ID: X64_0x4E_99_nt!MiBadShareCount+4c Followup: MachineOwner ---------
    2. Loading Dump File [F:\BSODDmpFiles\Tenack\Windows_NT6_BSOD_jcgriff2\021412-16692-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`0304d000 PsLoadedModuleList = 0xfffff800`03292670 Debug session time: Tue Feb 14 15:42:29.054 2012 (GMT-7) System Uptime: 0 days 0:01:05.381 Loading Kernel Symbols ............................................................... ................................................................ ............. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff800031f8617, fffff88002192f00, 0} Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800031f8617, Address of the exception record for the exception that caused the bugcheck Arg3: fffff88002192f00, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!ExAllocatePoolWithTag+537 fffff800`031f8617 48895808 mov qword ptr [rax+8],rbx CONTEXT: fffff88002192f00 -- (.cxr 0xfffff88002192f00) rax=0000000000000000 rbx=fffffa800183e2c0 rcx=fffff8a00200e2d0 rdx=0000000000000038 rsi=0000000000000005 rdi=0000000000000001 rip=fffff800031f8617 rsp=fffff880021938e0 rbp=0000000000001000 r8=0000000000000001 r9=fffffa800183e2c0 r10=fffffa800183e148 r11=0000000000000001 r12=fffffa800183e140 r13=0000000000000000 r14=fffffa8003df1b60 r15=0000000020206553 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!ExAllocatePoolWithTag+0x537: fffff800`031f8617 48895808 mov qword ptr [rax+8],rbx ds:002b:00000000`00000008=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: services.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800031f8617 STACK_TEXT: fffff880`021938e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExAllocatePoolWithTag+0x537 FOLLOWUP_IP: nt!ExAllocatePoolWithTag+537 fffff800`031f8617 48895808 mov qword ptr [rax+8],rbx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ExAllocatePoolWithTag+537 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 STACK_COMMAND: .cxr 0xfffff88002192f00 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!ExAllocatePoolWithTag+537 BUCKET_ID: X64_0x3B_nt!ExAllocatePoolWithTag+537 Followup: MachineOwner ---------
    1. Possible causes are Memory problems... Drivers...
    2. Possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... Graphics Driver... Drivers...

    Given the number of blue screen reports that were corrupted, I am suspecting that you have more than one problem going on. The reports that were corrupted pointed to a driver causing the crashes. Unfortunately, due to the corruption, it was impossible to determine which driver. I believe you have a driver conflict on your system, and I also believe either your hard disk has errors on it that are causing the .dmp files to be corrupted, or you have Windows system files that are corrupted leading to corrupted .dmp files. You may still have a memory module issue (either bad RAM or bad motherboard slots or just a voltage issue that we can easily correct). Right now, I would like to focus on the data corruption I am seeing.

      My Computer


  5. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    I can't even make a detailed post without it BSODing. I followed your directions. Ran CHKDSK, no problems found.No bad sectors. Ran SFC three times no problems.

    Like I said I replaced the HDD and the RAM. I'm getting alot of SYSTEM SERVICE EXCEPTION errors now. Google searches says thats a video driver problem. But I've updated my AMD Radeon 6800 series driver multiple times! Nothing changes. Frankly I'm surprised its gone this long without BSODing, usually I can't even make out a post.

    I've also ran Startup Repair and it says that it can't detect/fix any problems. When I get back to the desktop Windows "checks for a solution" but never does anything.

    -.-
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #26

    Download and install CPUZ and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

    Also, go into your BIOS and post all RAM and CPU Voltages and all RAM settings (timings, frequency, etc.)

    Thanks to Dave76 for help learning RAM Stability
      My Computer


  7. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #27

    i uninstalled my video driver and i don't really have any problems when running my computer
      My Computer


  8. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #28

    alright so i tried installing a freshly downloaded driver from AMD and i booted up a game and bam, BSOD. so i'll follow your directions and get back to you
      My Computer


  9. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #29

    Here are the screens. Unfortunately while I know how to access the BIOS I know next to nothing about how to navigate it.
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #30

    If you are not comfortable navigating the BIOS, I would not recommend it out of fear that something may be changed accidentally and cause more problems. Unfortunately, this limits us in debugging and we will have to hope that it not the RAM causing the problems. Given the graphics problem, this may be alright. I am starting to think there may be an issue with the card itself.

    Before we do testing of the graphics card, I have a question: when you replaced the HDD, did you do a format and clean install of Windows 7?

    I remember you having errors showing up running sfc /scannow before the HDD replacement.
      My Computer


 
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