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Windows 7: BSOD Locale ID:2057

12 Jan 2012   #1
Mingus12

Windows 7 Ultimate 32bit
 
 
BSOD Locale ID:2057

Hi, I would really be grateful if anyone could help me solve this.

It's a pretty new computer, about a month old. Had BSOD twice now, only a few apps running: Abode Reader, Chrome, Skype, Outlook Word.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 801DC000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011212-17472-01.dmp
C:\Users\John\AppData\Local\Temp\WER-56877-0.sysdata.xml

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Spec:

Windows 7 Ulitmate 32 Bit
Intel Core i5
2GB RAM



My System SpecsSystem Spec
.

12 Jan 2012   #2
yowanvista

Windows 8.1 Pro x64
 
 

Both your Intel and AMD graphics drivers were involved in the crash, update the graphics driver.
HP Support & Drivers | United States

Test your RAM
RAM - Test with Memtest86+
My System SpecsSystem Spec
12 Jan 2012   #3
Mingus12

Windows 7 Ultimate 32bit
 
 

Hi there, thanks a lot for that, I will get those fixed asap. Just wondering, the BSOD only occurred when I was connected to the TV through the HDMI. Could that be a cause of the problem?
My System SpecsSystem Spec
.


12 Jan 2012   #4
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Mingus12 View Post
Hi there, thanks a lot for that, I will get those fixed asap. Just wondering, the BSOD only occurred when I was connected to the TV through the HDMI. Could that be a cause of the problem?
It could be, but the crash was triggered by the display driver itself.
My System SpecsSystem Spec
12 Jan 2012   #5
Mingus12

Windows 7 Ultimate 32bit
 
 

Ok, thanks a lot for the help.
My System SpecsSystem Spec
Reply

 BSOD Locale ID:2057




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