Windows 7: BSOD Locale ID:2057

Mingus12 · 12 Jan 2012

Hi, I would really be grateful if anyone could help me solve this.

It's a pretty new computer, about a month old. Had BSOD twice now, only a few apps running: Abode Reader, Chrome, Skype, Outlook Word.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 801DC000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011212-17472-01.dmp
C:\Users\John\AppData\Local\Temp\WER-56877-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Spec:

Windows 7 Ulitmate 32 Bit
Intel Core i5
2GB RAM

**yowanvista** · 12 Jan 2012

Both your Intel and AMD graphics drivers were involved in the crash, update the graphics driver.
HP Support & Drivers | United States

Test your RAM
RAM - Test with Memtest86+

Mingus12 · 12 Jan 2012

Hi there, thanks a lot for that, I will get those fixed asap. Just wondering, the BSOD only occurred when I was connected to the TV through the HDMI. Could that be a cause of the problem?

**yowanvista** · 12 Jan 2012

Quote: Originally Posted by Mingus12

Hi there, thanks a lot for that, I will get those fixed asap. Just wondering, the BSOD only occurred when I was connected to the TV through the HDMI. Could that be a cause of the problem?

It could be, but the crash was triggered by the display driver itself.

Mingus12 · 12 Jan 2012

Ok, thanks a lot for the help.

Windows 7: BSOD Locale ID:2057

BSOD Locale ID:2057 problems?