Windows 7: BSOD: 0x0000008E

paddy132 · 12 Jan 2012

Please Help i have a relatively old Advent T9306 system, i have upgraded the Graphics card to a ATI Radeon 5700 i have also upgraded from xp to win 7 32 bit.

The last two months or so i have had the occaisonal freeze then a bsod with the following message STOP: 0X0000008E (0XC000005, 0917006BC, 0CEO77968, 0X0000000) - Over the last two weeks the crash's are more frequent, to a point whereby it's not worth turning the pc on - i have tried a sys restore and also back up my pc from a few months back, but unfortunately i just got another BSOD.

I have downloaded the utility and performed the tests with the results zipped with a generated system health report.

Any help wiuld be greatly appreciated

Steve

zigzag3143 · 12 Jan 2012

Quote: Originally Posted by paddy132

Please Help i have a relatively old Advent T9306 system, i have upgraded the Graphics card to a ATI Radeon 5700 i have also upgraded from xp to win 7 32 bit.

The last two months or so i have had the occaisonal freeze then a bsod with the following message STOP: 0X0000008E (0XC000005, 0917006BC, 0CEO77968, 0X0000000) - Over the last two weeks the crash's are more frequent, to a point whereby it's not worth turning the pc on - i have tried a sys restore and also back up my pc from a few months back, but unfortunately i just got another BSOD.

I have downloaded the utility and performed the tests with the results zipped with a generated system health report.

Any help wiuld be greatly appreciated

Steve

No DMP files included in upload try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

paddy132 · 26 Jan 2012

I backed up my pc, and it stablised well for a week i have had 3 BSOD in the last day, but i have now been able to get the crash dump files they are atttached.

Thank you in advance for any help

Steve

paddy132 · 27 Jan 2012

I thought i had resolved my problem but the BSOD has returned, i have now attached the mini dumps file any thoughts would be greatly appreciated

Steve

paddy132 · 28 Jan 2012

Any1....................?

mgorman87 · 28 Jan 2012

Please upload a full report
http://www.sevenforums.com/crashes-d...tructions.html

Your crashes are blaming your directX driver, which is a Windows driver, so I doubt that's the culprit.

Code:

atikmdag.sys Tue Apr 19 21:48:00 2011 (4DAE3B50)

Update your video card drivers - AMD Support & Drivers

Code:

RapportCerberus32_34302.sys Mon Dec 05 04:54:44 2011 (4EDC94E4)

I have seen Rapport cause BSOD before. Uninstall for now.

Code:

MRVW13B.sys  Thu May 03 04:11:12 2007 (46399920)

This can also be the cause of your crashes. This is a very old driver back from the XP/Vista SP0 days. There is no Win 7 drivers. I also don't see any other network drivers and without a full report I can only speculate that this is the driver being used to connect to the internet.

Also, your motherboard is extremely old and as far as I can tell there is not updates for it. Your computer was purchased with XP and it looks like it's still the same motherboard.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Wed Jan 25 14:15:13.561 2012 (UTC - 5:00)
System Uptime: 0 days 10:35:59.358
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x8E
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
BiosReleaseDate = 07/26/2005
SystemManufacturer = DIXONSXP
SystemProductName = MS-7091
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3391
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Tue Jan 24 14:15:53.797 2012 (UTC - 5:00)
System Uptime: 0 days 4:02:33.610
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x8E
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
BiosReleaseDate = 07/26/2005
SystemManufacturer = DIXONSXP
SystemProductName = MS-7091
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3391
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

paddy132 · 29 Jan 2012

I have downloaded the reccommended drivers and removed rapport, i do need to change the motherboard but i am gonna see if the first two reccomendations work. Thank you very much both Zig Zag and Mgorman 87

zigzag3143 · 29 Jan 2012

Quote: Originally Posted by paddy132

I have downloaded the reccommended drivers and removed rapport, i do need to change the motherboard but i am gonna see if the first two reccomendations work. Thank you very much both Zig Zag and Mgorman 87

Our pleasure and good luck

Windows 7: BSOD: 0x0000008E

BSOD: 0x0000008E problems?