Bluescreen (BSOD) errors after installing pc game

A

Afam01

New member
Please help and instruct me how to fix this. It all started when my wife installed a pc game for my child. I have updated device drivers from Microsoft website and installed SlimDrivers but I sill keep getting this.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000000000000DC
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002AB0AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011212-35365-01.dmp
C:\Users\afam\AppData\Local\Temp\WER-91073-0.sysdata.xml
 

My Computer

OS
Windows 7 Home Premium 64 bit
Afam01 said:
Please help and instruct me how to fix this. It all started when my wife installed a pc game for my child. I have updated device drivers from Microsoft website and installed SlimDrivers but I sill keep getting this.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000000000000DC
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002AB0AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011212-35365-01.dmp
C:\Users\afam\AppData\Local\Temp\WER-91073-0.sysdata.xml
Click to expand...





We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
Click to expand...


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Click to expand...
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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