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Windows 7: Bluescreen (BSOD) errors after installing pc game

14 Jan 2012   #1
Afam01

Windows 7 Home Premium 64 bit
 
 
Bluescreen (BSOD) errors after installing pc game

Please help and instruct me how to fix this. It all started when my wife installed a pc game for my child. I have updated device drivers from Microsoft website and installed SlimDrivers but I sill keep getting this.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000000000000DC
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002AB0AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011212-35365-01.dmp
C:\Users\afam\AppData\Local\Temp\WER-91073-0.sysdata.xml


My System SpecsSystem Spec
.

14 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Afam01 View Post
Please help and instruct me how to fix this. It all started when my wife installed a pc game for my child. I have updated device drivers from Microsoft website and installed SlimDrivers but I sill keep getting this.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 00000000000000DC
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002AB0AB5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011212-35365-01.dmp
C:\Users\afam\AppData\Local\Temp\WER-91073-0.sysdata.xml




We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 Bluescreen (BSOD) errors after installing pc game




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