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Windows 7: BSOD playing call of duty modern warfare2

14 Jan 2012   #1

WINDOWS 7 HOME PREMIUM X64
 
 
BSOD playing call of duty modern warfare2

Hello I have been having bsods playing this game.pc specs are:
new win 7 home premium x64 - installed 3 days fresh install
m/b gigabyte ga-ma770t-ud3p- latest f12 bios
phenom2 x2 550 unlocked to x4 b50 @3.4Ghz@1.4v (for 2 years)
western digital black caviar 640GB
team elite ddr3 1333 9-9-9-24-2t in bios 1.62v
antec ea-650w p/s
palit sonic 9600gt (2 years old)
asus 2014 lit dvdrw
coolermaster centurion case
fan monitor display
put together by myself
History- 3 weeks ago had win xp home and installed a evga gtx560ti FPB(850mhz)
desktop ok ,but games or testing, bsods reformatted fresh install twice did not help.
3 days ago upgraded to Windows 7 64bit (purely to rec extra memory)home premium retail.TDR's lockups, unable to play any games, drivers 266 to 290 tried, that bad
put 9600gt back and used latest 290.53 drivers. No TDR's cod 1 plays ok but call
of duty modern warfare bsods within 30mins, also cannot perform prime95 test immediate bsod-did the same with the gtx.Attachment 193076

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hope i got the attachments correct. I know enough to get myself into trouble
but not enough to get myself out. I thought a faulty gtx card was my problem
and its possible i have more than 1 problem. any reply's i would be gratefull.
thank you

My System SpecsSystem Spec
.

14 Jan 2012   #2
Microsoft MVP

 
 

Nope, attachments aren't correct - some things are missing (I use the perfmon report, the systeminfo.txt report, the MSINFO32.nfo report, and any memory dump files that are available). Please try again, and zip up the entire contents into 1 zip file to upload.

That being said, it's significant that you can't run Prime95. Please start out with the first 3 free diagnostics at this link (memory, hard drive, and antimalware): Hardware Diags
I'm particularly concerned about your memory, so the memory test is (IMO) the most important test to run.

Post back with the results and we'll move on from there.
My System SpecsSystem Spec
14 Jan 2012   #3

WINDOWS 7 HOME PREMIUM X64
 
 

Thanks usasma, i followed a sticky but i have a knack for making the simple difficult. i will try and make a iso memtest cd thank you
My System SpecsSystem Spec
.


14 Jan 2012   #4

WINDOWS 7 HOME PREMIUM X64
 
 

Hello, as you suggested i made and ran an iso for memtest86 and also seagate seatools hardrive test, results:-
memtest 11.58hrs- 12 pass no errors
seatools long test and short test both a -pass
i use norton internet protection and malwarebytes and scans are ok paste of event 41. i downloaded "brinks" gif file but upload in bits. thanks for taking the time to look, i do appreciate it.
<?xml version="1.0" encoding="UTF-8" standalone="true"?>
-<Events>-<Event xmlns="http://schemas.microsoft.com/win/200...stem><Provider Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" Name="Microsoft-Windows-Kernel-Power"/><EventID>41</EventID><Version>2</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000000000000002</Keywords><TimeCreated SystemTime="2012-01-14T10:10:49.423215500Z"/><EventRecordID>6357</EventRecordID><Correlation/><Execution ThreadID="8" ProcessID="4"/><Channel>System</Channel><Computer>Vernon-PC</Computer><Security UserID="S-1-5-18"/></System>-<EventData><Data Name="BugcheckCode">0</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0x0</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0x0</Data><Data Name="SleepInProgress">false</Data><Data Name="PowerButtonTimestamp">0</Data></EventData>-<RenderingInfo Culture="en-AU"><Message>The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.</Message><Level>Critical</Level><Task/><Opcode>Info</Opcode><Channel>System</Channel><Provider>Microsoft-Windows-Kernel-Power</Provider><Keywords/></RenderingInfo></Event></Events>malwarbytes scans are ok
My System SpecsSystem Spec
15 Jan 2012   #5
Microsoft MVP

 
 

Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:
Quote:
Volume in drive C has no label.
Volume Serial Number is 5EF0-FB8E

Directory of C:\Windows\minidump

14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp
Try the CPU stress tests at this link: Hardware Diags
My System SpecsSystem Spec
15 Jan 2012   #6

WINDOWS 7 HOME PREMIUM X64
 
 

Quote   Quote: Originally Posted by usasma View Post
Please zip up the contents of C:\Windows\Minidump and upload it with your next post. There's at least 3 memory dumps in there:
Quote:
Volume in drive C has no label.
Volume Serial Number is 5EF0-FB8E

Directory of C:\Windows\minidump

14/01/2012 04:03 PM <DIR> BUILTIN\Administrators .
14/01/2012 04:03 PM <DIR> NT SERVICE\TrustedInsta..
14/01/2012 03:02 PM 262,144 011412~1.DMP BUILTIN\Administrators 011412-21808-01.dmp
14/01/2012 03:17 PM 292,368 011412~2.DMP BUILTIN\Administrators 011412-22854-01.dmp
14/01/2012 04:03 PM 288,256 011412~3.DMP BUILTIN\Administrators 011412-28314-01.dmp
Try the CPU stress tests at this link: Hardware Diags
Okay ahhh a bit embarrassing but i don't know how to zip dump files i have tried
using debugger to educate myself and access denied to open dump in debugger.
I dragged a dump file to the desktop but looks good there )) but can't zip it,
frustrating.. deleted prime95 and downloaded again making sure it was the correct version for Windows 7 x64. tried small fft test, bsod as it is starting.
My System SpecsSystem Spec
15 Jan 2012   #7

WINDOWS 7 HOME PREMIUM X64
 
 

Somehow i managed debugger to open a minidump and i tried to use the
!analyze -v function which said incorrect symbols but down the bottom it mentioned
FAULTING MODULE- fffff 80002e 66000 nt (nt in blue writing)
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUGCHECK_STR: 0X124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
then a stack test series of letters numbers then-
STACK_COMMAND: kb
FOLLOWUP_NAME: Machineowner
MODULE_NAME: hardware (in blue)
IMAGE_NAME: hardware
BUCKET_ID: WRONG_SYMBOLS
Followup: Machineowner
i tried command- !findthebuild which said service not found
it mentions a kd> lmvm hardware
lmvm nt
hope this is helpfull and not annoying info
again thanks usasma.
My System SpecsSystem Spec
15 Jan 2012   #8

WINDOWS 7 HOME PREMIUM X64
 
 

Forgot to mention i tried cpu tests as advised, tried two:-
cpufreebenchmark2-pass
intelburntest- after maybe 1 min bsod guess thats a fail?.
I have temp monitoring fan control meter on pc set fans to high so
pc temps were not high at bsod about 32c (42c).
unlocked x2 to x4 means onboard sensors will not register temps, hence
large aftermarket tuniq tower 120 extreme cpu cooler and fan controller
with temp gauge.
My System SpecsSystem Spec
16 Jan 2012   #9

WINDOWS 7 HOME PREMIUM X64
 
 

My System SpecsSystem Spec
16 Jan 2012   #10
Microsoft MVP

 
 

Try more CPU tests

Zipping goes like this:
Drag all Minidumps to your Desktop
Left click on 1st one
Hold down the "Ctrl" key and left click on the rest (individually)
Right click on the highlighted icons and click on "Send to"
Select "Compressed (zipped) folder"
Then follow the prompts to save it on your Desktop

You can do a bit more with memory dumps, but with the STOP 0x124 error that you show - there's just not much info that we can wring from it. We can get driver info, which is the biggest help.
Here's a step-by-step guide. It looks intimidating, but just go through it step by step and it'll work for you: http://www.carrona.org/dbgrpt.html

Also, please do this for the MSINFO32 report:
- Go to Start and type in "msinfo32" and press Enter
- When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
- Zip them up and upload it with your next post.

Good luck!
My System SpecsSystem Spec
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 BSOD playing call of duty modern warfare2




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