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Windows 7: BSOD skyping and surfing using google chrome. Minidump file attached

14 Jan 2012   #1
christianbellin

Windows 7 Ultimate
 
 
BSOD skyping and surfing using google chrome. Minidump file attached

My name is Christian and im 14 years old. Can some one help me diagnose what the problem in my laptop may be? I was on skype videocalling with someone when all of a sudden, BSOD popped up on the screen. I was on google chrome too facebooking ( if thats a word :P) I dont wanna panic cause i know u guys could help me w this problem. I wanna determine if its a hardware problem or a software one. Thanks for in advance for ur help :P God bless y'all


My System SpecsSystem Spec
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14 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by christianbellin View Post
My name is Christian and im 14 years old. Can some one help me diagnose what the problem in my laptop may be? I was on skype videocalling with someone when all of a sudden, BSOD popped up on the screen. I was on google chrome too facebooking ( if thats a word :P) I dont wanna panic cause i know u guys could help me w this problem. I wanna determine if its a hardware problem or a software one. Thanks for in advance for ur help :P God bless y'all
Hi Christian and welcome

Easy, your AVG.


I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
14 Jan 2012   #3
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF, Christianbellin,

First follow zigzag's excellent advice.

Since this is happening during Internet-related activities, please make sure you have the latest network and video drivers. Also audio driver, since Skype uses audio.
My System SpecsSystem Spec
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14 Jan 2012   #4
christianbellin

Windows 7 Ultimate
 
 

ok i will try that solution out. Thanks bro. ! ur the best
My System SpecsSystem Spec
14 Jan 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by christianbellin View Post
ok i will try that solution out. Thanks bro. ! ur the best
I forgot. Be sure you have the latest version of skype.


This is it.
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 BSOD skyping and surfing using google chrome. Minidump file attached




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