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Windows 7: BSOD while browsing or playing CoD

14 Jan 2012   #1
deadbeatffs

Windows 7 Ultimate x64
 
 
BSOD while browsing or playing CoD

Hello! Once a day i experience a BSOD and always with different reasons like MEMORY_EQUAL_OR_LESS or BAD_POOL_HEADER. I reinstalled my VGA drivers, thoroughly checked system with Firewall, checked registry for errors and performed a CheckDisk, no bad sectors found. BSOD usually happens when i have a fullscreen game running, but sometimes it crashes even when i use my browser only. If it helps, not long ago I unplugged my older HDD, it's been nearly 7 years of it working, i began to catch BSOD and and made me think HDD is about to die, that is why i reinstalled system on a new HDD and unplugged the older one, and recently i started to plug older one as an additional drive to add up free space.

PC:
AMD Phenom2 X4 810. 4x1GB DDR2 Ram,
NVIDIA GeForce GTX 550 TI graphics card
Windows 7 64bit ultimate


My System SpecsSystem Spec
.
15 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

No DMPS included above...



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
15 Jan 2012   #3
deadbeatffs

Windows 7 Ultimate x64
 
 

I am sorry I didn't make it correctly first. Hope this time everything I did is OK.
My System SpecsSystem Spec
.

15 Jan 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
15 Jan 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

In addition to doing the things suggested by my partner JMH, please update the following drivers

These are from as far back as 2004
Code:
pstrip64.sys    4/14/2004                       
Rt64win7.sys    2/26/2009                        
AsIO.sys    4/6/2009 2:21:08


How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads



I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
15 Jan 2012   #6
deadbeatffs

Windows 7 Ultimate x64
 
 

Okay, I will follow these steps and inform what I got, thank you.
My System SpecsSystem Spec
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 BSOD while browsing or playing CoD




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